Blackline Titanium Shift Knobs
Sep 18, 2014, 09:54 AM
#31
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For an update on this thread. I checked the tracking info of the shipping label that I sent the OP, and the OP still has not mailed back the original shift knob using the label that we sent him.
No e-mails from the OP since Tuesday 9/16 either.
No e-mails from the OP since Tuesday 9/16 either.
Sep 23, 2014, 03:53 PM
#32
Mike,
I don't understand what your issue is with our shop. You received a defective product, which we apologized for. We rarely send out a defective product, yours is the first we've heard of not threading.
We emailed you a prepaid USPS return label to ship the knob back to us for a refund. You are refusing to do this, saying "you do not have a printer". You can surely have a friend/relative print it for you if you do not own a printer? Or maybe stop by a Kinkos and print it for around $.10 I think they charge, or a local public library may be even cheaper.
Thanks,
- Andy
I don't understand what your issue is with our shop. You received a defective product, which we apologized for. We rarely send out a defective product, yours is the first we've heard of not threading.
We emailed you a prepaid USPS return label to ship the knob back to us for a refund. You are refusing to do this, saying "you do not have a printer". You can surely have a friend/relative print it for you if you do not own a printer? Or maybe stop by a Kinkos and print it for around $.10 I think they charge, or a local public library may be even cheaper.
Thanks,
- Andy
Sep 24, 2014, 11:27 AM
#33
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On another note I did receive my blox knob. Here is a picture of the packaging that was received. You may want to try something along these lines for better protection of the product being sent and perhaps save future hassle.
Sep 24, 2014, 10:49 PM
#34
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I'm well aware of how others wrap their shift knobs, we too used to use fancy packaging and pretty boxes, but that drives up the cost of the product/materials, and thus we had to charge $84.99 for our shift knobs.
I think people are much happier paying $69.99 and foregoing the fancy packaging. All of that gets thrown out and the final result, installed in the car, is what matters in the end. We're not selling boxes of chocolates here.
I'm glad that you finally have a shift knob you're happy with, and I'll be sending a full refund when the damaged knob arrives back to me.
I think people are much happier paying $69.99 and foregoing the fancy packaging. All of that gets thrown out and the final result, installed in the car, is what matters in the end. We're not selling boxes of chocolates here.
I'm glad that you finally have a shift knob you're happy with, and I'll be sending a full refund when the damaged knob arrives back to me.
Sep 25, 2014, 08:45 AM
#35
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I'm well aware of how others wrap their shift knobs, we too used to use fancy packaging and pretty boxes, but that drives up the cost of the product/materials, and thus we had to charge $84.99 for our shift knobs.
I think people are much happier paying $69.99 and foregoing the fancy packaging. All of that gets thrown out and the final result, installed in the car, is what matters in the end. We're not selling boxes of chocolates here.
I'm glad that you finally have a shift knob you're happy with, and I'll be sending a full refund when the damaged knob arrives back to me.
I think people are much happier paying $69.99 and foregoing the fancy packaging. All of that gets thrown out and the final result, installed in the car, is what matters in the end. We're not selling boxes of chocolates here.
I'm glad that you finally have a shift knob you're happy with, and I'll be sending a full refund when the damaged knob arrives back to me.
Last edited by SpoonTunage; Sep 25, 2014 at 08:57 AM.
Oct 24, 2014, 09:22 AM
#39
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Hello blackline. I ordered a shift knob on Oct. 16 on your website my card was already charged after 3 days. Emailed you the other day about my order but never got a response until now. My order # 321, any updated please? I wanted to call you but there is no phone# listed on your website customer service, only email.
Oct 26, 2014, 07:28 AM
#42
Evolved Member
^Not sure. As for me... I can't even use the knob they sent because it's the wrong thread (insert). I've been trying to get in touch with them to correct the problem for over a week now, and still no answer. So far I have an awesome paper weight. As of right now, they get a BIG 
from me.
from me.
Oct 27, 2014, 10:47 AM
#45
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Hello blackline. I ordered a shift knob on Oct. 16 on your website my card was already charged after 3 days. Emailed you the other day about my order but never got a response until now. My order # 321, any updated please? I wanted to call you but there is no phone# listed on your website customer service, only email.
We are sending a new insert out for you today. Any other questions please e-mail us or PM us.