RnR CatBack doesn't fit
 

Well, I just spent an hour and a half trying to make it fit but it just isn't happening. I've put on cat backs before and sometimes you have to work it a bit to get it to line up but this one isn't evn close. Anyone else have any problems with this system? O'well, I'll call RnR on Tuesday. I guess you get what you pay for :rolleyes:

That is too bad because their customer service seems great and I know they were excited about releasing this system. I was also a little concerned at how low the pricing was. Well I hope they can make it right for you and thanks for being the test dummy that keeps me from buying a bad system. :)

Not true. I went to some DSM forums to try and find out about RnR. Although some people like the system, many of them complained about their service. Everything from waiting 3+ months for a product to RnR packaging their systems poorly and as a result they got damaged in shipping.
RnR is still one of the systems I may give a try though. I'm waiting to hear a sound clip, see more pics, and hear other Evo owners reviews.

BTW, can you post some pictures of the system..since we still haven't seen any good closeup shots of it? Is the tip tack welded in a few places on the muffler or is it welded all the way around? I ask, because people on the DSM boards stated they got leaks and even rattles where it was just tacked on and had to take it somewhere and have a bead welded all the way around the tip.

It must have been the resonator. We have never made a system with a resonator before and that must be the problem.

In the past we have had times where we couldn't keep up the demand of orders. We have always been there to back up all the work that we have done.

I am here to say i don't appreciate people saying you get what you pay for. It was a mistake because of the resonator. We will get the problem fixed asap.

It isn't a bad system at all. Just ask him about the quality of the product. I am sure he will tell you the welds and such where nice.


We no londer tack our tips on there. We weld all the way around.

Please contact me asap so we can't get this worked out. We like to take care of our customers.

You can call me all night tonight at 619-579-2404. I will also be in tommorrow. I want to get this taken care of asap.


We have already sold 13 catbacks and this is the first one to have a problem with fitment. This is the first one that we have made with a resonator and that was the problem as we have already pulled the shop car in to see where the problem would be.

We just want to make sure everyone knows that we stand behind our work 100% and will get you a new pipe asap.

Give me call as soon as you can. Thanks for your understanding in this unusual situation. Ryan Fellows

^^Well you gotta give em credit for trying to fix a bad situation. Let us know how it turns out.


Keep in mind...EVERYONE makes mistakes...it is how they deal with those mistakes that you may judge their character.

I agree 100%. Being fast to respond, and also providing a contact number over the holiday weekend.......how many vendors are going to do that?

Inexpensive doesn't have to mean cheap!

N10S

Thanks for the support guys. We are here to help you guys. We provide products that are little less expensive than other companies, but our biggest thing is quality. With this special order we just made a small mistake. Once we make a mistake we make sure it will never happen again. Things like this bother our company we always want to make it right asap.

We strive for prefection. We will be working all weekend including the holiday so that all our customers will get their orders asap. We want to make sure all our customers are happy before and after their purchase.

We back what we sell and want to make sure all customers are satisfied completly.

If someone isn't in the shop you can call me on my cell at 619-504-6037. Thanks Ryan

Good to see a quick response. I know you mentioned you would post pics sometime this weekend of all your Evo products (tips, closeups shots, etc). Will we still see them soon? :D

Yes, you will still see them. We have like 8 different tip combos so I am sure you will see something you really like. We are trying to get them on the computer.

Can you also provide some sound clips for your exhaust, please.

:spit:


But seriously, props for being so willing to support an issue with fitment! {thumbup}

I am actually trying to fuigure out how to get the sound clip from a digital video camera to the computer and then to here. Do need special software to do it?

What type of video camera, my friend?

Usually there's a USB or Firewire cable that comes with the camera to connect it to the PC and software on a CD that comes with it to install to access the camera easily.

Or you get a memory card reader that attaches to your PC.

Once you connect the camera and turn it on or attach the card reader with a card in it, the computer will detect it and should launch the software (or you launch it manually).

Then you can browse through whatever's on the memory card and choose to download the video to your computer. Once you do that it's just a matter of hosting it somewhere online.