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Warranty Issues <Mega Merge>

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Old Nov 26, 2006 | 02:13 PM
  #3226  
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I think you can make a good case because you've already had the car in twice for work on tranny related parts. It's more probable that they did crappy work leading to the current problem than the mods.

They need to prove that the mods did something. There's no way to prove it. I want to heard sound engineering analysis for their proof.
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Old Nov 26, 2006 | 02:16 PM
  #3227  
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Originally Posted by spdracerut
I think you can make a good case because you've already had the car in twice for work on tranny related parts. It's more probable that they did crappy work leading to the current problem than the mods.

They need to prove that the mods did something. There's no way to prove it. I want to heard sound engineering analysis for their proof.

Oh yea, and the first time they "replaced" 2nd gear, they had to send it off to some machine shop to "press it", they couldn't even do it at the dealership.
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Old Nov 26, 2006 | 02:20 PM
  #3228  
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if you're going to be going through an attorney that isn't going to charge you for their work unless they win be prepared to sign over 50% of what you get. If I'm not mistaken before you go to court you'll have to take your case before an arbitrator.

Once again I'm amazed pepole modify their cars and then expect that their factory warranty be honored 100%.

Also, FWIW popping out of gear sounds like a bent shift fork which usually isn't caused by someone taking it easy on their car.
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Old Nov 26, 2006 | 02:20 PM
  #3229  
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As many will say, you should have removed the mods before taking it in for service. That's first.

Second, you lost the moral high road when you offered to pay people - even a minor fee.

My suggestion - take the mods off the car and take the car to another dealer. You will have to hire an attourney and likely file a court case to take Mitsubishi to their word - even then if they pursue it, you'll have a dang hard time proving your case.
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Old Nov 26, 2006 | 02:24 PM
  #3230  
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Originally Posted by Brian_H
if you're going to be going through an attorney that isn't going to charge you for their work unless they win be prepared to sign over 50% of what you get. If I'm not mistaken before you go to court you'll have to take your case before an arbitrator.

Once again I'm amazed pepole modify their cars and then expect that their factory warranty be honored 100%.

Also, FWIW popping out of gear sounds like a bent shift fork which usually isn't caused by someone taking it easy on their car.
Put it this way. The dealership said 4th synchro. It will go in 3/4 way with clutch in, as soon as you release clutch, it pops out. If you try and force it in, it grinds.

Point is, how the hell does a catback and k&n REPLACEMENT filter void my tranny??? If my motor blew up, I would understand. THere is NO Corrolation here buddy!
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Old Nov 26, 2006 | 02:26 PM
  #3231  
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Originally Posted by Schuyler
As many will say, you should have removed the mods before taking it in for service. That's first.

Second, you lost the moral high road when you offered to pay people - even a minor fee.

My suggestion - take the mods off the car and take the car to another dealer. You will have to hire an attourney and likely file a court case to take Mitsubishi to their word - even then if they pursue it, you'll have a dang hard time proving your case.

I would have took the catback off, if I would have thought this would have happened. The minor fee comment was so people who had exhaust drivetrain warranty work done would come forward to help me out. It's a little incentive, that's all, not being crooked like you think.
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Old Nov 26, 2006 | 02:39 PM
  #3232  
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Wow they must not like you. A service manager makes money off of doing warranty work, his service department gets paid top dollar from mitsu everytime. They love doing warranty work. You must of pissed this guy off for him to do that too you because now he has lost you as a customer and will get no money. So what really happened?
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Old Nov 26, 2006 | 02:39 PM
  #3233  
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Hey Tim what did they say to you when you first told them about 4th gear popping out.
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Old Nov 26, 2006 | 02:45 PM
  #3234  
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If the problem with your 4th gear was documented in the repair order when you got the other problems fixed.
Then you can show this to them to validate your complain and should be no problem being covered under warranty.
.
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Old Nov 26, 2006 | 02:48 PM
  #3235  
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It's written on the paperwork when you bought the car. "Any modifications will void the warranty"

You've changed parts which can cause the engine to be more powerful, it can lead to a destruction of the transmission due to stress.
The judge is neither an enginner nor a Evo fanatic. It will be difficult to fight.

We all know this is BS but it's fact. Fight for it is a waist of money and time IMHO.
Your only chance is to show the fact that you trans. was already bad but the dealer may have fixed it.

What you can probably do also is to demonstrate that a 10hp increase is only 4/5% increase in power so a 4/5% increase in stress in your transmission.
The failure should have been a fatigue case not a breakage.
Usually cars are design to be failure free for at least 100,000mi. A 5% stress increase won't lower your car durability to 2-3k mi.

With all fatigue safety factors use to build car, the theory leads to a malfunction of your car, not an issue with your mods.

But once again, paperworks exist to protect the dealer
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Old Nov 26, 2006 | 02:48 PM
  #3236  
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Originally Posted by scottatayamaha
Wow they must not like you. A service manager makes money off of doing warranty work, his service department gets paid top dollar from mitsu everytime. They love doing warranty work. You must of pissed this guy off for him to do that too you because now he has lost you as a customer and will get no money. So what really happened?
Wow, you really have no idea. Dealerships hate warranty work fyi. I used to work at one. Service advisors get paid nothing and techs get paid around 1/3 of what usually would pay for the job.
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Old Nov 26, 2006 | 02:55 PM
  #3237  
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how does the warranty work ?

I was just wondering how exactly the warranty works and why dealers can never let anything slide.. do the dealers lay out the money for the fix then mitsu re-imburses and maybe its close to impossible for the dealers to collect from mitsu? I would like to know what actually happens where the dealer can never live up to warranty work.
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Old Nov 26, 2006 | 02:56 PM
  #3238  
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Originally Posted by turbojunk
Put it this way. The dealership said 4th synchro. It will go in 3/4 way with clutch in, as soon as you release clutch, it pops out. If you try and force it in, it grinds.

Point is, how the hell does a catback and k&n REPLACEMENT filter void my tranny??? If my motor blew up, I would understand. THere is NO Corrolation here buddy!
It seems that the dealership did not fix the initial warranty problems that were presented. I would not have installed mods (even if it's a k&n drop in and exhaust) on the car knowing what we know about the Mitsubishi and their dealerships.
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Old Nov 26, 2006 | 02:58 PM
  #3239  
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Originally Posted by MYEVOVIII
Go to another dealership. Best of luck
Good luck with that...You're in the system and any dealer you go to will have this record to refer to. Your only hope is to find a 'mod friendly' dealer, which is not easy to do. I hate to say it, but when you mod the car, you assume the risk and liability. We all know Mitsu is quick to void warranties, so this really should not come as a complete shocker to anybody. Just hang here for a while and look at the threads, ie: 'Mitsu won't honor the warranty on my 500HP highly modded Evo'. It is really no wonder that they won't bend at all when something 'small' comes through the door. Sorry, but that's how I see it.
J.D.
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Old Nov 26, 2006 | 03:02 PM
  #3240  
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from what i know the dealer has to be able to prove your modification caused the problem to void the warranty
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