Best way to deal with spinning wheel studs???
Aug 24, 2015, 03:54 PM
#18
No I don't think so.
He did tell me they were going to use a torch, but I wasn't aware that it is harmful to aluminum. I know more than your average Joe, but this was not something I was aware of.
I ended up calling him back and asking him why he didn't drill it out. He claims they couldn't drill it because the stud kept spinning. Well duh it kept spinning... That's why I had this problem in the first place. I asked him if they used a vice grip to keep it from spinning, and he said "there was no room".
This is funny because when I was trying to drill it out myself last night, I came across the spinning problem. I was able to easily resolve this problem by using a needle nose vice grip to hold the nut in the place. I think the reason I wasn't having luck getting through the stud was I was either going to fast with the drill or my drill wasn't powerful enough..
I'm pissed. I wrote a bad yelp review and emailed Goodyear. This shop is a part of Goodyear's Tire and Service Network.
Anything else I should do? Cry?
Aug 24, 2015, 04:05 PM
#20
EvoM Guru
iTrader: (1)
The heat anneals the aluminum. You won't know how bad it is because you don't know how hot any one part of the wheel got, and you don't know for how long it was above the temp that aluminum starts to anneal at. Granted, given that not much of the paint came off of the wheel, its probably OK, I still wouldn't want to risk it..
Aug 25, 2015, 06:31 AM
#23
How much would shipping be from NY to Cali?
Did the stud break on its own? Or did you do something to break it? If they broke on their own for me, I would have been fine.
I'm still livid and disgusted about this whole situation. It just goes to show you how incompetent these places are and for the most part they get away with it because most people are clueless.
I'm going to be contacting Goodyear in attempt to get them to cover the cost of a new wheel. It's a joke that I read 20+ threads from different car forums about how to resolve this issue, and they all say to drill out the studs, yet a professional shop can't manage to do the same thing. If that doesn't go anywhere I'll be issuing a charge-back via my CC.
I'm still livid and disgusted about this whole situation. It just goes to show you how incompetent these places are and for the most part they get away with it because most people are clueless.
I'm going to be contacting Goodyear in attempt to get them to cover the cost of a new wheel. It's a joke that I read 20+ threads from different car forums about how to resolve this issue, and they all say to drill out the studs, yet a professional shop can't manage to do the same thing. If that doesn't go anywhere I'll be issuing a charge-back via my CC.
Aug 25, 2015, 07:42 AM
#24
How much would shipping be from NY to Cali?
Did the stud break on its own? Or did you do something to break it? If they broke on their own for me, I would have been fine.
I'm still livid and disgusted about this whole situation. It just goes to show you how incompetent these places are and for the most part they get away with it because most people are clueless.
I'm going to be contacting Goodyear in attempt to get them to cover the cost of a new wheel. It's a joke that I read 20+ threads from different car forums about how to resolve this issue, and they all say to drill out the studs, yet a professional shop can't manage to do the same thing. If that doesn't go anywhere I'll be issuing a charge-back via my CC.
Did the stud break on its own? Or did you do something to break it? If they broke on their own for me, I would have been fine.
I'm still livid and disgusted about this whole situation. It just goes to show you how incompetent these places are and for the most part they get away with it because most people are clueless.
I'm going to be contacting Goodyear in attempt to get them to cover the cost of a new wheel. It's a joke that I read 20+ threads from different car forums about how to resolve this issue, and they all say to drill out the studs, yet a professional shop can't manage to do the same thing. If that doesn't go anywhere I'll be issuing a charge-back via my CC.
no way you could have broken your own studs, from the sound of it. you would have to find a way to make it not spin while using one hell of an impact LOL. sounds kinda fun, though haha.
again, you gave them permission to use the torch, so not sure you have a leg to stand on in regards to them replacing the wheel. for example: i once had a watch repaired. without asking me, they modified the body of the watch, drilled new holes, added a link from a completely different watch, and wire-wheeled all the chrome accents to make it all match. i was livid and they replaced the watch after i contacted their corporate office. this is all only because they did un-permitted repairs.
had they done this without asking, they would replace the wheel, no problem.
either way, good luck, man. let me know if you decide to ditch the set.
Last edited by kaj; Aug 25, 2015 at 08:33 AM.
Aug 25, 2015, 08:19 AM
#25
i honestly have no idea what shipping would be, to tell the truth.
no way you could have broken your own studs, from the sound of it. you would have to find a way to make it not spin while using one hell of an impact LOL. sounds kinda fun, though haha.
again, you gave them permission to use the torch, so not sure you have a leg to stand on in regards to them replacing the wheel. for example: i once had a watch repaired. without asking me, they modified the body of the watch, drilled new holes, added a link from a completely different watch, and wire-wheeled all the chrome accents to make it all match. i was lived and they replaced the watch after i contacted their corporate office. this is all only because they did un-permitted repairs.
had they done this without asking, they would replace the wheel, no problem.
either way, good luck, man. let me know if you decide to ditch the set.
no way you could have broken your own studs, from the sound of it. you would have to find a way to make it not spin while using one hell of an impact LOL. sounds kinda fun, though haha.
again, you gave them permission to use the torch, so not sure you have a leg to stand on in regards to them replacing the wheel. for example: i once had a watch repaired. without asking me, they modified the body of the watch, drilled new holes, added a link from a completely different watch, and wire-wheeled all the chrome accents to make it all match. i was lived and they replaced the watch after i contacted their corporate office. this is all only because they did un-permitted repairs.
had they done this without asking, they would replace the wheel, no problem.
either way, good luck, man. let me know if you decide to ditch the set.
My main argument is going to be their incompetency. It should have never gotten to the point of them whacking at my lugs nuts and hitting it with a torch. I could have done the same thing for free if I had wanted to destroy my wheels. When he asked me about the torch, they were already 1.5 hours into the repair so I don't really know if I had much choice...
This guy with an X had the same EXACT issue and was able to drill out the studs without destroying his wheels: http://www.evoxforums.com/forums/showthread.php?t=59755
Although it's a joke that I was charged 2 hours of labor for this job, I would have been HAPPY to pay for the exorbitant price of this repair if they had done it correctly.
I can only imagine how they ended up getting off all the studs after the removed the lug nuts. I'm sure they just whacked them off with a hammer. When I replaced one of my rear studs I specifically bought a ball join separator so I wouldn't damage my hub.
They should be ashamed of their so called skills, and hopefully Goodyear cares enough to force this shop to do something about it.
Last edited by Kreeker; Aug 25, 2015 at 08:25 AM.
Aug 25, 2015, 09:46 AM
#27
EvoM Community Team Leader
hate to say it, but you shoulda just used the saw method i suggested. Would have saved so much time and headache. Took me all of 2 minutes to get a spinning stud out.
Aug 25, 2015, 10:59 AM
#28
During lunch I called Goodyear who then contacted the shop. Goodyear claimed they had no say in what the shop does because it's independent. They did speak to the shop, and the owner told me to call him. Before calling the shop owner I did flip my **** on the nice CSR at Goodyear which I regret.
After asking the shop owner if he thought they did a good job and getting no answer, I then went on to scream about how they ruined my wheel when they should have been able to do the job without damaging them. The owner asked me what I wanted to do, and I said I want a new wheel. He went on again about how he told me they could damage the wheel and that they had to do what they did. I insisted that they performed the job incorrectly and if I had wanted to destroy my wheel I wouldn't have went to a professional.
He is now looking for a new wheel for me. So we'll see where this goes.
I didn't have a saw, but yes if I could go back in time I probably would have taken off a few days or gotten a rental so I could spend more time on the car.
I'm sorry if I sound whiny, I'm using this thread as my venting platform. Anyone who saw me during lunch probably thought I was going to kill someone.
After asking the shop owner if he thought they did a good job and getting no answer, I then went on to scream about how they ruined my wheel when they should have been able to do the job without damaging them. The owner asked me what I wanted to do, and I said I want a new wheel. He went on again about how he told me they could damage the wheel and that they had to do what they did. I insisted that they performed the job incorrectly and if I had wanted to destroy my wheel I wouldn't have went to a professional.
He is now looking for a new wheel for me. So we'll see where this goes.
I'm sorry if I sound whiny, I'm using this thread as my venting platform. Anyone who saw me during lunch probably thought I was going to kill someone.
Last edited by Kreeker; Aug 25, 2015 at 11:02 AM.
Aug 25, 2015, 11:08 AM
#29
EvoM Guru
iTrader: (1)
The "techs" at most of those chain/corporate goodyear, firestone, etc type shops are far from professionals.
Aug 25, 2015, 12:56 PM
#30
EvoM Community Team Leader
During lunch I called Goodyear who then contacted the shop. Goodyear claimed they had no say in what the shop does because it's independent. They did speak to the shop, and the owner told me to call him. Before calling the shop owner I did flip my **** on the nice CSR at Goodyear which I regret.
After asking the shop owner if he thought they did a good job and getting no answer, I then went on to scream about how they ruined my wheel when they should have been able to do the job without damaging them. The owner asked me what I wanted to do, and I said I want a new wheel. He went on again about how he told me they could damage the wheel and that they had to do what they did. I insisted that they performed the job incorrectly and if I had wanted to destroy my wheel I wouldn't have went to a professional.
He is now looking for a new wheel for me. So we'll see where this goes.
I didn't have a saw, but yes if I could go back in time I probably would have taken off a few days or gotten a rental so I could spend more time on the car.
I'm sorry if I sound whiny, I'm using this thread as my venting platform. Anyone who saw me during lunch probably thought I was going to kill someone.
After asking the shop owner if he thought they did a good job and getting no answer, I then went on to scream about how they ruined my wheel when they should have been able to do the job without damaging them. The owner asked me what I wanted to do, and I said I want a new wheel. He went on again about how he told me they could damage the wheel and that they had to do what they did. I insisted that they performed the job incorrectly and if I had wanted to destroy my wheel I wouldn't have went to a professional.
He is now looking for a new wheel for me. So we'll see where this goes.
I didn't have a saw, but yes if I could go back in time I probably would have taken off a few days or gotten a rental so I could spend more time on the car.
I'm sorry if I sound whiny, I'm using this thread as my venting platform. Anyone who saw me during lunch probably thought I was going to kill someone.