You should refrain from using unintelligent or repolsive tactics to gain dignity in your life by editing forums and using miscrosoft word to do so. You have a car, or atleast you pretend to.... go drive it.

 

Ok, this is an opinion and almost doesn't count, but the crappy service depts, questionable future, failing model lineup is what's preventing me from purchasing an evoX. I shouldn't have to go to a tuner shop to get a $35k plus car serviced because the dealership isn't up to par. That's exactly the point. If I don't trust a daycare then I'm not taking my kids there.

In the Atlanta area three mitsu dealerships closed w/ in the past two years. They did however just open one up that's hodged podged w/ Mazda and Saab. They only have lancers and evox gsr's the other is mixed with Kia and Hyundai(craptacular lot, the Hyundai's actually look good). Last month when I checked there were no MRs w/in 800m of atl and no plans of the two dealership even getting an alocation of MR Ts.
No service dept open on sat, no loaners(but you get a shuttle to and from your house). It ain't a Lexus but it is Lexus price for a MRt in my case, when I take my wife's Honda Odyssey in ($38k) they pull out coffee, donuts, kid play area, water bottles, various Honda mags, and if it's an overnighter they have something nice outside waiting for me or wifey to drive.

It's a rant I know, but sadly the the evoX is the best car on the market for looks, performance and technology. The only thing it doesn't really have is DI(just mentioned that for arguments sake, the evo's just fine w/ out it). Mitsu built a bombproof car, it's only weakness(actually short commings) that I've been able to dig up if you can call it that is bad fuel economy and lack of trunk space. I really believe it to be the Chuck Norris of cars, especially at the price.

I had a set back when I was gonna buy an evo/sti in 2009, but it's given me plenty of time to lurk around learning and scutinizing the details. Nothing compares to the evo, really. The sti has changed bodies since 2004 but even the 2011 is essentially the same as an 2004 mechanically, just tweaks. The only thing that I've been able to compare to an evo in terms of tech and similar performance characteristics is a 2010 S4 and that comes in at about $50-53k.

I'm talking four doors, awd. Different customer base, but the only thing seperating those two is size, interior quality, raw/aggressive evo feel and price. I'm not tracking **** and and though the Audi dealerships treat you like a king and rob you also the long term german maintenance money sorta puts me off.

Now, yes I'm old *****(38) and I'm one of those cust service kinda guys but I've had CS hell with the last mitsu I owned, a 2000 Galant and I'll never buy/own anything Mazda(aka CEL company) ever after the two I've had(00mpv + 07ms3) for the same CS crap and poor reliability. Maybe I have badluck, so that just makes it more important if I'm gonna have more comming w/ an evo.

The evo can potentially be hi maintenance and as a grunt moving all over the US, I can and should be able to confidently depend on the dealer for service of the most expensive car in their line up.

Don't fret kiddos, the evo's still dead center mass in my reticle as I run through owning a car with essentially no support sorta like being a G8 gxp owner.

 

Evo made in Japan,,stay away from dealer,,,end story !!! lol

 

Honestly i would find a used evox for sale by a mature adult. 25k is alot more affordable, and you can save the difference for repairs/mods. I would still buy an evo x, but not brand new. It is a dream to drive. Also the hi maintenance part is kinda true, kinda not. If you know what to expect like a weak clutch and center differential. It makes it alot easier to buy the parts needed for under 1k and have a good mechanic install them. Engine trouble is rare actually, other than i think aems intake if you modify it.

 

I agree, people don't like going to the dealership because they aren't sure if mitsubishi will fix the problem. The first thing mitsubishi will look at is if they can find anything to blame it on they will. They have this mentality already. I would like to share the best experience i've ever had on a dealership. Nothing beats the north side lexus of houston for me. This is top knotch service!!! it's almost like these guys are more than happy to fix anything wrong with my is250 and the first thing they take care of is me, unlke mitsubishi the first thing they take care of is what you put on the car..

This is almost like branding, owning a mitsubishi, specially an evo they are almost going to be have bolt ons and most of these mitsubishi can blame on. As owning a lexus they are mostly luxury cars that they know owners will take care off and have long lasting parts. Mitsubishi has been branded this way already and this is the reason why people stay away from dealers and also why you don't hear award winning service from these guys. To be honest if lexus would make a car equal to the evo I will drop this sucker like there's no tomorrow but they won't because that is not their brand. I will be honest and say that the evo will be my only mitsubishi and the only reason I own a mitsubishi is because of the evo.

 

I have to admit that the two Mitsubishi service departments I've gone to in my area do not even come close to the Honda & Toyota service departments I've been to in the past. As a matter of fact, I've been to a couple Ford service departments that rank higher.

7:00AM on my way into work I drive in the service building to drop off my car for warranty work (nice touch in bad weather), a service provider then greets me and escorts me to the Service Manager. My car is then driven to the service area.

"Fresh donuts and coffee?" the Service Manager asks..don't mind if I do.

"The shuttle bus will be leaving in 5 minutes...pick up in front" is announced over the intercom...I quickly finish my chocolate frosted so I can be dropped off at the commuter rail station.

At the end of the work day, the dealer shuttle bus then picks me up at the train station, after waiting only 10 minutes, and drops me off at the service department.

The Service Manager then tells me that my car unfortunately will not be ready until tomorrow, "Would you like a sedan or a small SUV? "Just make sure it's got a full tank when you bring it back.".

I won't be taking the train into work again tomorrow...

All this from a Honda dealership. Are you taking notes Mitsubishi?

 

LOL.

You haven't been looking too hard, if those are the only shortcomings of the X you could dig up

The problem is, most of the reports you read online? Yeah, they're made by people with signature lines that include things like:

or

We're on an enthuiast site, and unfortunately we have a limited number of stock cars going in for service. An incredibly small amount of stock cars, even. At least with Subaru/NASIOC, they have a LOT of stock cars; Forresters, Imprezas, Outbacks, etc, so you have a much wider mix. People don't buy Lancers, people don't buy Eclipses, people don't buy Galants; and they sure as hell don't post about them. What is there to say about an Eclipse? "Oh, hai guys, I made a horrible mistake, want to be my friend?", so we never see reports of them going in for service. We just see this gigantic majority of pimped out Evos going in for service. If we could somehow dig into the minds of "normal" Mitsubishi owners, and get their opinions on service, it might well be massively different. Next time I see a new Galant owner, I'll move my hat from sideways to straight and strike up a conversation.

That's not to say Mitsubishi service isn't horrible; I can't comment, really, as the only time I went in, for the ASC reflash, they reflashed it, I got my cup of crappy coffee, and made sure to mention I knew my CEL was on; they finished, I left. They didn't perform fellatio as I was sitting there, so I guess that's a negative mark.

 

I'm fortunate enough that my local mitsu dealer has the area evo guru. He helped me out an *** load with my pita VIII last yr

 

My complaint of Mitsubishi doesn't necessary stem from the quality of work I received from the service department, I've actually had pretty good luck with them so far when it comes to my mods (except the one time when my steering wheel angle sensor in the steering column went south and the technicians at first blamed the AEM intake), it was a statement on how behind the times Mitsubishi has slipped when it comes to customer service.

Poke fun at me all you want about my posh Honda dealership experience, but when a company doesn't change with the times, they usually don't last very long, and I haven't seen any real changes from Mitsubishi lately.

 

Bawww :'(

I do all my own services and I'm not modded. I don't trust the dealership though. I went to go check out the only evo they have stocked in more than 3 years and they had it at 38.6k. for '10 a blue GSR...

The salesman (who I kinda know) came out and told me about how quick it was when he test drove it...

 

My local dealer used to be a nightmare to go to, but ever since they split up Mitsubishi from their Nissan counterpart, everything has been gravy..

 

I love the dealer here. They sell Evo's and STi's, and they will literally warranty anything. My buddy has blown the tranny out on his 8 twice already racing, and they replaced it no charge, even putting in an Exedy clutch for him that he brought them. I had an aftermarket plug crack, and it caused misfires. The dealer tested it all, pulled them, put back in NGK's, and warranteed it all.

 

Well as far as oil changes go, i bought the 5 quarts Mobil1 at walmart for $23 and took it to the mitsu dealer. It was a total of like $50 out the door. Much better then them charging $80 with their oil. So basically they charge $10 a quart so buy your own if you go to the dealer for oil changes. Just an easy tip for those who didnt know.

 

i don't really know what this conversation has evolved into..
but i have reason to believe they did this (pic) to my car.

scratched the side skirt during an oil change. I didn't see the scratch till several hours later when i was coming out of class.
so word of warning inspect your car after any maintenance.

oh yeah and i know car is ridiculously dirty. i'm currently living right next to where a new apartment complex is being erected.

 

Add me to the list of people who hate going to the dealership. The service department opens at 7:30am and I get there at 7:15 so I can be the first in line. I have never gotten out before 9:30.

The first time I took it in to get an oil change they only charged me about $50 and I was pretty happy. The second time they charged me $116 for an oil change and tire rotation (the oil change alone was $95). I went back to the receipt for the first oil change and looked up the part number for the oil used. Guess what, they didn't use synthetic oil! They charge almost $14 a quart for mobil 1 synthetic!

The other thing that really made me angry was trying to get the factory reflash. I printed out the TSB and took it in and the guy told me it didn't exist and that I needed to stop believing things I read online. Soon after that my check engine light came on with the ignition retard code so I took it in and they reset it and said nothing was wrong. Then it came on again and I went back again with a copy of the TSB and they FINALLY did the reflash.

I have been doing my own oil changes since then for about $35 and an hour or so of my time. I still haven't gotten the fuel return line replaced because I'm sure the dealership will say the recall doesn't exist. I ordered the kit and plan on replacing it myself, just like I did my fuel pump relay.

I am not looking forward to the 30k service and having all the fluids replaced. At the very least I will be taking in all my own fluids for them to use.