How not to ship wheels......19x10
Aug 30, 2009, 01:17 PM
#123
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JSR - FedEx has to pay up.
If the shipper can prove that they had paid FedEx to package the rims (a receipt), then FedEx cannot deny the claim. They are 100% responsible for any damages done to the contents (in this case rims). I used to work for FedEx as a manager and I can tell you that our branch was held responsible and had to pay out damages more than once due to poorly packaged items that had been broken or damaged during shipping. I would ask to speak with a manager in the claims department and then ask to speak to their manager or supervisor and keep going up until you get your money back. If that does not work out here are a couple of FedEx mucky mucks that you can email.
David F. Rebholz - FedEx Ground President and Chief Executive Officer
Donald F. Colleran - FedEx Services Executive Vice President, Sales
If the shipper can prove that they had paid FedEx to package the rims (a receipt), then FedEx cannot deny the claim. They are 100% responsible for any damages done to the contents (in this case rims). I used to work for FedEx as a manager and I can tell you that our branch was held responsible and had to pay out damages more than once due to poorly packaged items that had been broken or damaged during shipping. I would ask to speak with a manager in the claims department and then ask to speak to their manager or supervisor and keep going up until you get your money back. If that does not work out here are a couple of FedEx mucky mucks that you can email.
David F. Rebholz - FedEx Ground President and Chief Executive Officer
Donald F. Colleran - FedEx Services Executive Vice President, Sales
Sep 1, 2009, 06:11 PM
#124
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JSR - FedEx has to pay up.
If the shipper can prove that they had paid FedEx to package the rims (a receipt), then FedEx cannot deny the claim. They are 100% responsible for any damages done to the contents (in this case rims). I used to work for FedEx as a manager and I can tell you that our branch was held responsible and had to pay out damages more than once due to poorly packaged items that had been broken or damaged during shipping. I would ask to speak with a manager in the claims department and then ask to speak to their manager or supervisor and keep going up until you get your money back. If that does not work out here are a couple of FedEx mucky mucks that you can email.
David F. Rebholz - FedEx Ground President and Chief Executive Officer
Donald F. Colleran - FedEx Services Executive Vice President, Sales
If the shipper can prove that they had paid FedEx to package the rims (a receipt), then FedEx cannot deny the claim. They are 100% responsible for any damages done to the contents (in this case rims). I used to work for FedEx as a manager and I can tell you that our branch was held responsible and had to pay out damages more than once due to poorly packaged items that had been broken or damaged during shipping. I would ask to speak with a manager in the claims department and then ask to speak to their manager or supervisor and keep going up until you get your money back. If that does not work out here are a couple of FedEx mucky mucks that you can email.
David F. Rebholz - FedEx Ground President and Chief Executive Officer
Donald F. Colleran - FedEx Services Executive Vice President, Sales
FEDEX SUCKS!!!!
STILL WAITING FOR PAYMENT FROM SELLER
Sep 1, 2009, 07:59 PM
#126
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Contact Better Business Bureau? Hell, I'd contact the local news station of the fedex. Hell, I'd prob fly to the Fedex location and confront the management team...bring the news station too 
Sep 2, 2009, 10:09 AM
#127
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Called the BBB, and wrote a letter. I wouldn't want the camera guys there filming me choaking the life out of the first fedex person I see.
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