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RALLIART TAILLIGHTS FOR EVO X l NOW IN STOCK AND ON SALE!!

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Old Oct 30, 2008, 11:33 AM
  #31  
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Old Oct 31, 2008, 11:05 PM
  #32  
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pm sent.
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Old Nov 3, 2008, 11:14 AM
  #33  
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pm'ed
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Old Nov 3, 2008, 12:14 PM
  #34  
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Originally Posted by yodaman
Just a heads up to all. This vendor posted the item was in stock over a month ago in another thread. I ordered and was told his vendor lied to him etc etc.. I canceled my order and he refunded my money at that point. Shortly after he sent me a message saying he would be shipping me a free set of tail lights and deleted his thread. I told him I would pay for the tail lights if they showed up on my doorstep, here we are over a month later and he now wanted to send the lights COD. Not ordering from these shady vendors.

Why do some vendors have to be so full of marketing and offer crappy customer service? I would give them a pass.
Thank you for your concern. There were some complications in your order that might now have worked to your favor. However, these types of stocking related issues do happen and (unfortunately) it does reflect on our customer service. The best thing we can do is try and assist the customer with the most up-to-date responses to let him know what is going on with their order. We have a great reputation, and we try to help our customers in any way we can- In the same way we offered to help with your unsatisfactory incident. If there are any problems, we back our full 100% refund policy. Problems do rarely occur and were always there to help make up for the trouble, in more ways than one.

We thank you for your concern. If there is anything we can help you with in the future, just let us know.

Last edited by DrivelineSales; Nov 3, 2008 at 12:17 PM.
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Old Nov 3, 2008, 12:20 PM
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Just as a follow up to the "we try to keep our customers informed of the current situation" I was told on 4 different occasions that the items would be shipping very shortly and I have the PMs to prove it if anyone wants proof just send me a PM and I will forward you the correspondence. I also talked with the vendor on the phone and IM and he really doesn't understand that you shouldn't advertise something as "in stock" if it is shipping from your vendor's hands that you don't have control over and don't have a relationship with yet.

Also you should not tell your customer that you would ship them a free set of tail lights if you aren't going to follow through on it. I would have paid him anyway and told him that through PMs but the fact that he is sending them COD just adds a whole new level of shadiness.
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Old Nov 3, 2008, 12:23 PM
  #36  
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Thank you again for your concerns and recommendations. We understand your frustration. We have done everything we can at this time. Any further comment will not be needed, You have made your point very clearly. Please refrain from any further harassment.
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Old Nov 3, 2008, 12:28 PM
  #37  
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Making threats usually doesn't help us want to help you.
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Old Nov 3, 2008, 12:42 PM
  #38  
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Eric do you have updates on my order?

Cheers

John
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Old Nov 3, 2008, 12:50 PM
  #39  
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Originally Posted by Skeletor1
Eric do you have updates on my order?

Cheers

John
pm'ed Thanks John!
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Old Nov 3, 2008, 01:04 PM
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Eric no PM.

John
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Old Nov 3, 2008, 01:15 PM
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Sorry, check again.
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Old Nov 6, 2008, 11:26 AM
  #42  
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Eric you have a PM.

John
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Old Nov 6, 2008, 10:13 PM
  #43  
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Thanks John. ygpm
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Old Nov 6, 2008, 10:15 PM
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Old Nov 6, 2008, 10:16 PM
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Out of stock again... Thread temporarily closed until more are available.
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