Rating Summary #58,913

we gave this customer part #'s, he clicked pay, and we delivered exactly what was ordered. We even attempted to ask him what he thought was not there and he couldnt provide us with part #'s to make it right. sounds very phishy to me. we promptly delivered the goods that were paid for. we are sorry for your misunderstanding. the part #'s do not lie. you got what you paid for. thanks again and sorry you couldn't figure this out beforehand.

The "customer's" email to Importimage:

Hello Josh,

Another request: I see you sell Innovate tools, I would be interested in an LM-2 tool, in this configuration http://www.innovatemotorsports.com/x...cat=261&page=1 with the induction clamp tool included.
Thanks!
Jeff

And Importimage replied:

$*** shipped usps to romania


Is this the configuration you provided? Can you show me WHERE did you give me a part number? Because I obviously can't read nor I have any idea of what I'm purchasing. I am sorry I've trusted a well-known vendor from here...
This is my email that I sent you 3 times for 5 days before getting an answer:

Hello Josh, I have received the LM2, thanks. However, there was a misunderstanding: I received the basic kit (http://www.innovatemotorsports.com/x...cat=261&page=1), not the one I have ordered ( http://www.innovatemotorsports.com/x...cat=261&page=1). This does not include the memory card, the casing, the analog in-out cable, but most importantly the OBDII cable, which is a must for me. Please tell me how can you solve this. I specified that this is the exact configuration I need, see my first email below.
Thank you.

Regards,
Jeff

Sure the vendor can go on denying all of if, it's clearly "physhy" - although I never asked for anything but for him to accept he'd mistaken...

Regards,
Jeff Csergezan