FORCED PERFORMANCE customer service
#1
FORCED PERFORMANCE customer service
I just wanted to take some time to post a thread on the experience I have had with FP over the last few weeks. I am fairly new to the Evo scene and evolutionm.net. While doing research online and this website I came across quite a bit of negative posts by impatient people or people without common sense. So I just wanted to put up a post of my very good experience not only with Fp but Robert Young himself. I had a good bit of questions so I had to call multiple times and every time I called someone answered. The last time I asked to speak with Robert himself and he was more than happy to take the time to answer all my questions. That's speaks volumes on what type of company they are when the owner will get on the phone and speak to someone he doesn't know.
So thanks FP and Robert
If you have had a good experience post it and show your support
So thanks FP and Robert
If you have had a good experience post it and show your support
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#8
Evolving Member
iTrader: (5)
Ive been waiting over a month for a rebuild that I was told would take 2 weeks. I understand things take time but dont tell me one thing then not keep me in the loop when the time comes and goes. I have had to email them about status and all I get is parts will be here by the end of the week and we will get it out. Not to mention I sent in a FP Black for a BB conversion and being charged for full Evo9 turbo to FP black conversion price. Almost like buying the turbo 2x but it is what it is.
#9
Ive been waiting over a month for a rebuild that I was told would take 2 weeks. I understand things take time but dont tell me one thing then not keep me in the loop when the time comes and goes. I have had to email them about status and all I get is parts will be here by the end of the week and we will get it out. Not to mention I sent in a FP Black for a BB conversion and being charged for full Evo9 turbo to FP black conversion price. Almost like buying the turbo 2x but it is what it is.
#10
Former Sponsor
iTrader: (1)
Ive been waiting over a month for a rebuild that I was told would take 2 weeks. I understand things take time but dont tell me one thing then not keep me in the loop when the time comes and goes. I have had to email them about status and all I get is parts will be here by the end of the week and we will get it out. Not to mention I sent in a FP Black for a BB conversion and being charged for full Evo9 turbo to FP black conversion price. Almost like buying the turbo 2x but it is what it is.
Good news is that we have a ton of parts now and we're building them daily. So you'll have one very soon.
-Michael
#12
See that is why I wanted to start a thread for Fp that supports them they dont get the credit they deserve. The fact they have someone on these forums willing to respond to individuals speaks volumes about how much they care.
There will always be delays that can't be helped some people will never understand that...
Apparently it's a hard concept
I give Fp two thumbs up
There will always be delays that can't be helped some people will never understand that...
Apparently it's a hard concept
I give Fp two thumbs up
#13
Former Sponsor
iTrader: (1)
See that is why I wanted to start a thread for Fp that supports them they dont get the credit they deserve. The fact they have someone on these forums willing to respond to individuals speaks volumes about how much they care.
There will always be delays that can't be helped some people will never understand that...
Apparently it's a hard concept
I give Fp two thumbs up
There will always be delays that can't be helped some people will never understand that...
Apparently it's a hard concept
I give Fp two thumbs up
But everyday we're in there from 9am-6pm churning out turbos.
-Michael
#14
Former Sponsor
iTrader: (1)
Ive been waiting over a month for a rebuild that I was told would take 2 weeks. I understand things take time but dont tell me one thing then not keep me in the loop when the time comes and goes. I have had to email them about status and all I get is parts will be here by the end of the week and we will get it out. Not to mention I sent in a FP Black for a BB conversion and being charged for full Evo9 turbo to FP black conversion price. Almost like buying the turbo 2x but it is what it is.
$1899 is the conversion cost to take a stock turbo to a DBB anything your invoice is $1499 so we're not charging you full price. Also we're replacing your WGA with a new one because it looks like it got some shipping damage completely free of charge.
-Michael
#15
Evolving Member
iTrader: (5)
Ok so your turbo is actually on the shipping table ready to go today.
$1899 is the conversion cost to take a stock turbo to a DBB anything your invoice is $1499 so we're not charging you full price. Also we're replacing your WGA with a new one because it looks like it got some shipping damage completely free of charge.
-Michael
$1899 is the conversion cost to take a stock turbo to a DBB anything your invoice is $1499 so we're not charging you full price. Also we're replacing your WGA with a new one because it looks like it got some shipping damage completely free of charge.
-Michael