Buyblackline.com are you out there?? - EvolutionM - Mitsubishi Lancer and Lancer Evolution Community

Notices
Vendor Service, Parts & Tuning Review Post your service, part & tuning reviews here. Please note all new threads are moderated.

Buyblackline.com are you out there??

Reply

 
 
 
Old Mar 20, 2014, 05:42 PM
  #1  
Evolving Member
Thread Starter
 
pr0phet's Avatar
 
Join Date: May 2007
Posts: 122
Thanks: 0
Thanked 0 Times in 0 Posts
Buyblackline.com are you out there??

I have been contacting you guys regarding my shift knob order. I ordered on 3/7/14 and got confirmation email indicating i would get tracking number upon successful processing. By 3/11, still nothing at which point i sent an email to inquire on status. Received reaponse on Monday 3/17 from Andy indicating it was shipped that day. Here we are on Thursday and no shift knob, no tracking number and no response to my email sent yesterday asking about status.

To top this all off, I am located in the phoenix valley (as are you based on the phone number on my online bank ledger) which means it would take a day tops to reach me if shipped.

Any interest in providing a modicum of customer service?
pr0phet is offline  
Reply With Quote
Old Mar 20, 2014, 06:02 PM
  #2  
Evolved Member
iTrader: (33)
 
SmurfZilla's Avatar
 
Join Date: Jul 2002
Location: Raleigh, Transplanted from Toronto, Canada
Posts: 5,314
Thanks: 0
Thanked 0 Times in 0 Posts
If they are close I'd go see them.
SmurfZilla is offline  
Reply With Quote
Old Mar 20, 2014, 06:05 PM
  #3  
Evolving Member
Thread Starter
 
pr0phet's Avatar
 
Join Date: May 2007
Posts: 122
Thanks: 0
Thanked 0 Times in 0 Posts
They are stealth mode - no published address - only know they are local based on previous thread and the areacode of the number from the online bank transaction record.
pr0phet is offline  
Reply With Quote
Old Mar 20, 2014, 06:42 PM
  #4  
Newbie
iTrader: (2)
 
Join Date: Aug 2006
Location: chicago
Posts: 83
Thanks: 0
Thanked 0 Times in 0 Posts
I'd cancel the order. I have no tolerance for vendors who provide poor service.
uicsux is offline  
Reply With Quote
Old Mar 20, 2014, 06:52 PM
  #5  
Evolving Member
Thread Starter
 
pr0phet's Avatar
 
Join Date: May 2007
Posts: 122
Thanks: 0
Thanked 0 Times in 0 Posts
Originally Posted by uicsux View Post
I'd cancel the order. I have no tolerance for vendors who provide poor service.
I'm with you! This is my last ditch effort. Figured I would give this a shot since they were defending themselves on a previous thread where an evom member maligned their customer service but they laid the blame at the customer's feet (and possibly justified in doing so but wondering if this might be a trend with them - guess we'll see).
pr0phet is offline  
Reply With Quote
Old Mar 20, 2014, 07:29 PM
  #6  
Newbie
 
Trini Evo's Avatar
 
Join Date: Dec 2008
Location: RI
Posts: 86
Thanks: 0
Thanked 0 Times in 0 Posts
I agree cancel the order, nothing worse than crappy customer service. If there is a problem the company should let the customer know at least.
Trini Evo is offline  
Reply With Quote
Old Mar 20, 2014, 07:38 PM
  #7  
Evolving Member
Thread Starter
 
pr0phet's Avatar
 
Join Date: May 2007
Posts: 122
Thanks: 0
Thanked 0 Times in 0 Posts
Originally Posted by Trini Evo View Post
I agree cancel the order, nothing worse than crappy customer service. If there is a problem the company should let the customer know at least.
Sigh.... Yea looks that way. Will do so tomorrow I guess. What's so baffling is that the economy is still relatively crappy and one would think suppliers would go out of their way to get repeat business by ensuring the first transaction is a pleasant one. Guess i should keep in perspective since its a measly $79 shift knob. On the upside, my brembro rotors and pads came in today from lancershop (ordered on same day as shift knob but sourced from east coast). Thanks lancershop! Looks like ill order my knob from you.
pr0phet is offline  
Reply With Quote
Old Mar 20, 2014, 07:50 PM
  #8  
Newbie
 
Trini Evo's Avatar
 
Join Date: Dec 2008
Location: RI
Posts: 86
Thanks: 0
Thanked 0 Times in 0 Posts
Originally Posted by pr0phet View Post
Sigh.... Yea looks that way. Will do so tomorrow I guess. What's so baffling is that the economy is still relatively crappy and one would think suppliers would go out of their way to get repeat business by ensuring the first transaction is a pleasant one. Guess i should keep in perspective since its a measly $79 shift knob. On the upside, my brembro rotors and pads came in today from lancershop (ordered on same day as shift knob but sourced from east coast). Thanks lancershop! Looks like ill order my knob from you.
As a small business owner I agree. Sometime things happen and problems arise but I found that communication is huge with the customer. Anyway, what other knob are you going with, Im in the market for one too.
Trini Evo is offline  
Reply With Quote
Old Mar 20, 2014, 07:52 PM
  #9  
Evolving Member
Thread Starter
 
pr0phet's Avatar
 
Join Date: May 2007
Posts: 122
Thanks: 0
Thanked 0 Times in 0 Posts
Hmmmm since ill be canceling my order maybe I should use some of the money i saved to buy a new domain name and stand up my own website.
Attached Thumbnails Buyblackline.com are you out there??-image-3429844976.jpg  
pr0phet is offline  
Reply With Quote
Old Mar 20, 2014, 07:56 PM
  #10  
Evolved Member
iTrader: (23)
 
Join Date: Mar 2013
Location: Florida
Posts: 843
Thanked 17 Times in 14 Posts
Originally Posted by pr0phet View Post
Hmmmm since ill be canceling my order maybe I should use some of the money i saved to buy a new domain name and stand up my own website.
It's on sale!
superbovine is offline  
Reply With Quote
Old Mar 20, 2014, 08:00 PM
  #11  
Newbie
iTrader: (2)
 
Join Date: Aug 2006
Location: chicago
Posts: 83
Thanks: 0
Thanked 0 Times in 0 Posts
i went with this via amazon. 42 bucks. 490 grams. fully prepared to be scorched in the summer
uicsux is offline  
Reply With Quote
Old Mar 20, 2014, 08:04 PM
  #12  
Evolving Member
Thread Starter
 
pr0phet's Avatar
 
Join Date: May 2007
Posts: 122
Thanks: 0
Thanked 0 Times in 0 Posts
Originally Posted by Trini Evo View Post
As a small business owner I agree. Sometime things happen and problems arise but I found that communication is huge with the customer. Anyway, what other knob are you going with, Im in the market for one too.
Not sure yet - i was really digging that titanium ARC replica to compliment my invidia exhaust tip (have a certain look/theme for the car) so will have to dig around. Ill start looking and throw a post up when i find a replacement.
pr0phet is offline  
Reply With Quote
Old Mar 20, 2014, 08:11 PM
  #13  
Evolving Member
Thread Starter
 
pr0phet's Avatar
 
Join Date: May 2007
Posts: 122
Thanks: 0
Thanked 0 Times in 0 Posts
Originally Posted by uicsux View Post
i went with this via amazon. 42 bucks. 490 grams. fully prepared to be scorched in the summer
Mmmm not bad. Lol on the scorching -especially where im located. Although........it would be pretty cool to greet fellow evo brothers at meets Indiana Jones villan style.

"Hello Dr Jones , can you tell if i have an Se or an MR??"
Attached Thumbnails Buyblackline.com are you out there??-image-3937609349.jpg   Buyblackline.com are you out there??-image-3353059086.jpg  
pr0phet is offline  
Reply With Quote
Old Mar 20, 2014, 08:19 PM
  #14  
Newbie
iTrader: (2)
 
Join Date: Aug 2006
Location: chicago
Posts: 83
Thanks: 0
Thanked 0 Times in 0 Posts
haha dr jones! blox racing is the brand i bought. bunch of shapes if you are interested
uicsux is offline  
Reply With Quote
Old Mar 20, 2014, 08:32 PM
  #15  
Evolving Member
Thread Starter
 
pr0phet's Avatar
 
Join Date: May 2007
Posts: 122
Thanks: 0
Thanked 0 Times in 0 Posts
Oooo nice call on the Blox Racing. Got it narrowed down to these two. Before i order tomorrow let me say my customer service prayer..."Dear 8 pound, 6 ounce newborn infant Jesus, don’t even know a word yet, just a little infant and so cuddly, but still omnipotent, we just thank you for all the diligent businesses who value their customers and their money. We ask that you bless this order with prompt delivery and an excellent experience leading to repeat business. In your name we give our credit card number and click. Amen."
Attached Images   

Last edited by pr0phet; Mar 20, 2014 at 08:41 PM.
pr0phet is offline  
Reply With Quote

Thread Tools
Search this Thread
Quick Reply: Buyblackline.com are you out there??


Contact Us Archive Advertising Cookie Policy Privacy Statement Terms of Service

We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites.