Need help contacting Mitsu (corporate)
Need help contacting Mitsu (corporate)
Just wondering if someone can point me in the right direction, i'm starting the process of filing for the lemon law, i'm going to contact the dealer who performed all of the work on my car to get the service records and i wanted to somehow get in contact with a coporate or regional office for mitsubishi itself, so i was wondering if anyone knew off hand what the easiest way to go about doing that might be?
thanks for any help, i'm just trying to make this go as smoothly as possible.
thanks for any help, i'm just trying to make this go as smoothly as possible.
Originally Posted by UT_Evo
good luck, took my dad what like 6 months to get ahold of them with all the stupid Warranty issues, or rather, for them to respondoff the back of my card, omg omg omg. imma bout to trip out now.
it's like a sim city 3000!
Originally Posted by Lunchbocks
Just wondering if someone can point me in the right direction, i'm starting the process of filing for the lemon law, i'm going to contact the dealer who performed all of the work on my car to get the service records and i wanted to somehow get in contact with a coporate or regional office for mitsubishi itself, so i was wondering if anyone knew off hand what the easiest way to go about doing that might be?
thanks for any help, i'm just trying to make this go as smoothly as possible.
thanks for any help, i'm just trying to make this go as smoothly as possible.
Whats wrong with your car anyway.
Just a word of advice. If you have any mods what so ever take them off.
Good luck, I hear Mitsu is pretty tough.
Only if they spent the same amount of energy into customer service there business might be successful.
Oh yea the # is 1888-MITSU20
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PM me.. I got a Direct line for the head of Customer Service(or something like that).. Anywyas jsut call them and tel them you bought a lemon and want to know what can be done.. Be firm but Dont be a Dick about it either.just explain that you bought the car and it turns out it was a lemon what can be done?Also tell them that the dealership wont do anything about it.and make sure all mods are removed also..Good luck.
Originally Posted by EVO_JOE
Whats wrong with your car anyway.
Just a word of advice. If you have any mods what so ever take them off.
Good luck, I hear Mitsu is pretty tough.
Only if they spent the same amount of energy into customer service there business might be successful.
Oh yea the # is 1888-MITSU20
Just a word of advice. If you have any mods what so ever take them off.
Good luck, I hear Mitsu is pretty tough.
Only if they spent the same amount of energy into customer service there business might be successful.
Oh yea the # is 1888-MITSU20
took me 3 months to get the factory rep to call me on my clutch in my evo. only reason they did was my car was in there bay taking up space and me not paying for the work. got a new clutch installed for free. just keep pressing on them they will eventually respond.
Originally Posted by Deltarider99
He's gone through 4 or 5 transmissions. He's stock too. Definitely eligible for the lemon law in my opinion. Go get them, man. Good luck!! 
really sucks, cuz in my opinion i only had a problem once and it was just never fixed properly... the tech's are sloppy, i was missing a bolt out of the trans case once along with a loose motor mount and then after the second time i found another loose motor mount. never washed my car, never reset the radio stations or clock and originally forgot to remove the spacers from the front springs used during transport. all in all just a bad experience which pretty much makes me completely against mitsu now, and thats coming from a previously diehard fan (used to own dsm, went to ra and was planning on an evo next year) oh well, hopefully i'll be done with them soon.
Originally Posted by DiamondWhite
maybe it's just that dealership.
in case anyone is curious as to the specific work performed on my car, here is what the repair orders said:
SEPT 21-24
222010-9H MANUAL TRANS GROUP-WORK H REPLACEMENT-3 W94
2 MD755904 OIL SEAL,T/M FR DIFF CA
1 MD746157 CAP, M/T CASE SEAL
1 MN168358 GEAR, M/T OUTPUT SHAFT 1
1 MD744536 BEARING, M/T OUTPUT SHAF
2 2551A011 RIGHT ASSY, M/T 2ND SPEED
1 MN132495 HUB, M/T 1ST & 2ND SYNCH
1 MD770154 SLEEVE, M/T 1ST & 2ND SY
2 MD744602 * SPRING, M/T SYNCH KEY
1 MD744537 BEARING, M/T OUTPUT SHAF
1 MR446276 GEAR, M/T OUTPUT SHAFT 2
3 MF472574 PIN, M/T GEARSHIFT EQUIP
1 A990ZC1X02 GASKET SEALANT, TB1215
3 NFN GEAR LUBE
OCT 2-4
CUST. STATES THAT CAR HAS NOISE FROM TRANSMISSION WHEN GOING FROM 2K-3K RPM
NPF CHECK FOR ABNORMAL NOISE-ONLY NOTED NORMAL LOW RPM/HIGH LOAD GEAR NOISE-COMPARED TO OTHER STOCK UNIT NOISE IS NORMAL
AFTER REPAIR CUST NOW HEARS CREAKING KIND OF NOISES FROM FRONT END OF CAR
DONE REMOVED SPRING SPACERS AND RETEST OK
OCT 25-NOV 9
A CUSTOMER STATES HEARS A NOISE COMING FROM TRANS AND SOMETIMES DIFFICULT TO GET INTO GEAR
1500 REPLACED MANUAL TRANS ASSY
3 W94
3 12345349 SYNCHRO
1 MN168037 GEAR, M/T REV IDLER
1 MD749478 BOLT, M/T POWER TRAIN
1 MD720603 GASKET, M/T GEARSHIFT EQ
1 MR553820 SHAFT, M/T REV IDLER GEAR
1 MF540004 BALL, M/T POWER TRAIN
1 MD747636 BEARING, M/T REV IDLER G
1 MD770094 THRUST WASHER, M/T REV I
1 MD770095 SPRING, M/T REV IDLER GE
1 MF522013 SNAP RING, M/T POWER TRA
3 MF472574 PIN, M/T GEARSHIFT EQUIP
1 FREIGHT FREIGHT
1027H
1 MD979479 MANUAL TRANSAXLE ASSY
3 NPN GEAR LUBE
Thats the jist of it, as you can see on that last one there is a list of replaced parts (parts were replaced twice during this period) then you can see that the entire assembly was replaced. so i have had the original tranny, 1 rebuild, rebuild followed by rebuild, and a replacement unit which makes this my theoretical 5th transaxle which is now leaking fluid.
SEPT 21-24
222010-9H MANUAL TRANS GROUP-WORK H REPLACEMENT-3 W94
2 MD755904 OIL SEAL,T/M FR DIFF CA
1 MD746157 CAP, M/T CASE SEAL
1 MN168358 GEAR, M/T OUTPUT SHAFT 1
1 MD744536 BEARING, M/T OUTPUT SHAF
2 2551A011 RIGHT ASSY, M/T 2ND SPEED
1 MN132495 HUB, M/T 1ST & 2ND SYNCH
1 MD770154 SLEEVE, M/T 1ST & 2ND SY
2 MD744602 * SPRING, M/T SYNCH KEY
1 MD744537 BEARING, M/T OUTPUT SHAF
1 MR446276 GEAR, M/T OUTPUT SHAFT 2
3 MF472574 PIN, M/T GEARSHIFT EQUIP
1 A990ZC1X02 GASKET SEALANT, TB1215
3 NFN GEAR LUBE
OCT 2-4
CUST. STATES THAT CAR HAS NOISE FROM TRANSMISSION WHEN GOING FROM 2K-3K RPM
NPF CHECK FOR ABNORMAL NOISE-ONLY NOTED NORMAL LOW RPM/HIGH LOAD GEAR NOISE-COMPARED TO OTHER STOCK UNIT NOISE IS NORMAL
AFTER REPAIR CUST NOW HEARS CREAKING KIND OF NOISES FROM FRONT END OF CAR
DONE REMOVED SPRING SPACERS AND RETEST OK
OCT 25-NOV 9
A CUSTOMER STATES HEARS A NOISE COMING FROM TRANS AND SOMETIMES DIFFICULT TO GET INTO GEAR
1500 REPLACED MANUAL TRANS ASSY
3 W94
3 12345349 SYNCHRO
1 MN168037 GEAR, M/T REV IDLER
1 MD749478 BOLT, M/T POWER TRAIN
1 MD720603 GASKET, M/T GEARSHIFT EQ
1 MR553820 SHAFT, M/T REV IDLER GEAR
1 MF540004 BALL, M/T POWER TRAIN
1 MD747636 BEARING, M/T REV IDLER G
1 MD770094 THRUST WASHER, M/T REV I
1 MD770095 SPRING, M/T REV IDLER GE
1 MF522013 SNAP RING, M/T POWER TRA
3 MF472574 PIN, M/T GEARSHIFT EQUIP
1 FREIGHT FREIGHT
1027H
1 MD979479 MANUAL TRANSAXLE ASSY
3 NPN GEAR LUBE
Thats the jist of it, as you can see on that last one there is a list of replaced parts (parts were replaced twice during this period) then you can see that the entire assembly was replaced. so i have had the original tranny, 1 rebuild, rebuild followed by rebuild, and a replacement unit which makes this my theoretical 5th transaxle which is now leaking fluid.


