Exedy Twin Disc Sucks My White A$$
Thread Starter
Evolved Member
iTrader: (17)
Joined: May 2003
Posts: 2,850
Likes: 0
From: Flemington, NJ
Originally Posted by Fas4dr
Who said the clutch was faulty? I think we are all just angry that a $1400+ clutch was advertised much differently not so long ago when these units were purchased then they are now. Nobody told us these clutches can't handle drag racing, nobody told us they are only good for 480hp(which by personal experience I suggest they change to a lower number). We were just told this would be the last clutch you would ever need.
Also who really has the time or the resources to have their car down while the clutch is being evaluated? I can imagine how long that would take.
Also who really has the time or the resources to have their car down while the clutch is being evaluated? I can imagine how long that would take.
All i know is that numerous vendors claimed that this clutch would be able to handle over 600ft/lbs of torque and "would be the last clutch you ever buy"
i am going to contact the gentleman who replied in the above post...send the clutch out...and we'll see if the clutch is faulty or if "it's my fault the clutch lasted 8,000 miles and 8 launches down the track"
time will tell....
hopefully exedy backs their products like they claim they do
I have the ACT stage II w/ a Heavey Duty Pressure Plate, it holds up to 497lbs. of torque. It has been doing great. I have an EVO group that I roll with, goto www.evotexas.org to check us out. My opinion, ACT would be fine for your power rating.
Originally Posted by MattGold
Yesterday I recieved this e-mail from Bernie Solomons, head of Exedy USA, and he requested that I post it to the forums. I think it's only fair to get a response from who the complaint is actually direct towards, and I feel t show that Exedy stands behind their product 110%.
<<We at Exedy; are amazed that the original guy that had a problem with an Exedy clutch, claiming the clutch pedal went down to the floor does not realize the problem is hydraulic. The diaphragm spring, in this case, cannot collapse upwards as this unit is a patented pull type Exedy clutch, so if the spring collapsed, he wouldn't have had described the problem as he has. In any event I think he should reserve bagging the Exedy product until he took the clutch out.. He could have phoned the distributor who sold him the clutch, Exedy or me for help & advice. In this case Exedy would
have UPS the clutch pack to the Detroit HQ / plant for further evaluation & would have had it replaced if a 1 million to 1 chance if it was faulty. This would be at no charge what so ever.
NOTE: Only EXEDY offrer's a pull clutch other brand's [only sell] a push
type clutch for the EVO.
We are a $ billion company, supplying drivetrain & automotive clutches to all 11 vehicle manufacturers in Japan and our Detroit plant also supplys clutches to GM & Ford. 99% of Hondas made in USA have OE clutches from our Detroit plant. For your information, to mention the quality of our clutches, we cannot afford to make a
faulty part, if we do and a part happens to be faulty and is installed into an OEM produced vehicle, which in turn stops the production line, the vehicle manufacturer fines us something like $8000 per minute... As far as sports clutchs are concerned, our sports division, has a 100% lift / disengagement robotic check, thereafter a visual 100% check is also performed. Our sports clutch carbon technology has been used by Ferrari Formula 1 racing team. Our advanced engineering & technology is carried out in a building that just cost us $50M US. Where actual simulated tests are carried out on sports product, far beyond the imagination of road or drag track test.
In the carbon field we are world leaders in this technology. We were the first to bring carbon clutches to the average consumer / racer in the street. I would like to remind you , it is our opinion, from tests carried out, carbon steel clutches of our design, last far longer than carbon carbon. ( ref-:Web chart ) Our development of carbon clutches in design are far in advance of some companies making them in USA due to the light weight & not having the carbon riveted onto a heavy clutch disc that has no advantage in inertia at all. You might as well buy our cerametallic type applications
which would compare same as the inferior designs offered in the market. Objective of a carbon clutch is low inertia & long lasting. Torque rating remains approx. the same as a cerametallic system. Our 600 engineers working for Exedy world wide are commited to quality & advanced engineering since 1923
Would appreciate if you could help the guy who mouthed off, getting him to contact you. As a matter of interest I would like to evaluate his clutch at no cost to him. We will pay the freight UPS... If faulty I will replace the whole unit. He need not worry about repairing it for $400 like others brag.
I would like to take this opportunity for you to thank all the EVO guys out there who support our sports clutch program. I will promise you bigger & better things next year.
>>
So Rez90 - Contact ME on Monday (MattGold@Motovicity.com) and we'll get your clutch into Exedy and hopefully leave you with a better impression of the Exedy product.
As for everyone else out there, this should be a good lesson - If you have a problem with a product, try contacting the manufacture first, instead of taking it to the internet counsol of judges first.
<<We at Exedy; are amazed that the original guy that had a problem with an Exedy clutch, claiming the clutch pedal went down to the floor does not realize the problem is hydraulic. The diaphragm spring, in this case, cannot collapse upwards as this unit is a patented pull type Exedy clutch, so if the spring collapsed, he wouldn't have had described the problem as he has. In any event I think he should reserve bagging the Exedy product until he took the clutch out.. He could have phoned the distributor who sold him the clutch, Exedy or me for help & advice. In this case Exedy would
have UPS the clutch pack to the Detroit HQ / plant for further evaluation & would have had it replaced if a 1 million to 1 chance if it was faulty. This would be at no charge what so ever.
NOTE: Only EXEDY offrer's a pull clutch other brand's [only sell] a push
type clutch for the EVO.
We are a $ billion company, supplying drivetrain & automotive clutches to all 11 vehicle manufacturers in Japan and our Detroit plant also supplys clutches to GM & Ford. 99% of Hondas made in USA have OE clutches from our Detroit plant. For your information, to mention the quality of our clutches, we cannot afford to make a
faulty part, if we do and a part happens to be faulty and is installed into an OEM produced vehicle, which in turn stops the production line, the vehicle manufacturer fines us something like $8000 per minute... As far as sports clutchs are concerned, our sports division, has a 100% lift / disengagement robotic check, thereafter a visual 100% check is also performed. Our sports clutch carbon technology has been used by Ferrari Formula 1 racing team. Our advanced engineering & technology is carried out in a building that just cost us $50M US. Where actual simulated tests are carried out on sports product, far beyond the imagination of road or drag track test.
In the carbon field we are world leaders in this technology. We were the first to bring carbon clutches to the average consumer / racer in the street. I would like to remind you , it is our opinion, from tests carried out, carbon steel clutches of our design, last far longer than carbon carbon. ( ref-:Web chart ) Our development of carbon clutches in design are far in advance of some companies making them in USA due to the light weight & not having the carbon riveted onto a heavy clutch disc that has no advantage in inertia at all. You might as well buy our cerametallic type applications
which would compare same as the inferior designs offered in the market. Objective of a carbon clutch is low inertia & long lasting. Torque rating remains approx. the same as a cerametallic system. Our 600 engineers working for Exedy world wide are commited to quality & advanced engineering since 1923
Would appreciate if you could help the guy who mouthed off, getting him to contact you. As a matter of interest I would like to evaluate his clutch at no cost to him. We will pay the freight UPS... If faulty I will replace the whole unit. He need not worry about repairing it for $400 like others brag.
I would like to take this opportunity for you to thank all the EVO guys out there who support our sports clutch program. I will promise you bigger & better things next year.
>>
So Rez90 - Contact ME on Monday (MattGold@Motovicity.com) and we'll get your clutch into Exedy and hopefully leave you with a better impression of the Exedy product.
As for everyone else out there, this should be a good lesson - If you have a problem with a product, try contacting the manufacture first, instead of taking it to the internet counsol of judges first.
For good customer service.Shane
Originally Posted by Fas4dr
Who said the clutch was faulty? I think we are all just angry that a $1400+ clutch was advertised much differently not so long ago when these units were purchased then they are now. Nobody told us these clutches can't handle drag racing, nobody told us they are only good for 480hp(which by personal experience I suggest they change to a lower number). We were just told this would be the last clutch you would ever need.
Also who really has the time or the resources to have their car down while the clutch is being evaluated? I can imagine how long that would take.
Also who really has the time or the resources to have their car down while the clutch is being evaluated? I can imagine how long that would take.
When did Exedy say this would be the last clutch you'd ever buy? Find me some ads that Exedy put out (NOT someone else trying to sell you an Exedy clutch) that says the clutch will hold over 500HP. The Exedy catalog that has been out for the past year claims the "SD" MultiPlates (The full part # of the clutch is MM022SD) will hold 450HP. NOT 700 or whatever else people are expecting.
And the clutchs CAN handle racing - AMS, Buschur, myself and a number of other people are having no problems what-so-ever. With times into the 10's as well as street driven 11 second cars. If the driver has bad habits of riding the clutch or other abusive (note - you can drive VERY fast without being abusive) habits then NO clutch is going to last.
And why are you kncoking these guys for trying to get it back for evaluation? Sure it might take some time, but since NO ONE has done it then I guess you don't really know how long it will take.
Originally Posted by Rez90
All i know is that numerous vendors claimed that this clutch would be able to handle over 600ft/lbs of torque and "would be the last clutch you ever buy"
i am going to contact the gentleman who replied in the above post...send the clutch out...and we'll see if the clutch is faulty or if "it's my fault the clutch lasted 8,000 miles and 8 launches down the track"
time will tell....
hopefully exedy backs their products like they claim they do
i am going to contact the gentleman who replied in the above post...send the clutch out...and we'll see if the clutch is faulty or if "it's my fault the clutch lasted 8,000 miles and 8 launches down the track"
time will tell....
hopefully exedy backs their products like they claim they do
Call me Monday and we'll get you taken care of.
Thread Starter
Evolved Member
iTrader: (17)
Joined: May 2003
Posts: 2,850
Likes: 0
From: Flemington, NJ
Originally Posted by MattGold
Again, its unfortunate that people (vendors) may tell you things that aren't true in order to sell you something. However, Exedy is stadning behind this and wants EVERYONE to know they aren't some fly by night company with all their R&D in customers cars.
Call me Monday and we'll get you taken care of.
Call me Monday and we'll get you taken care of.
much apprecaited....call you monday
Originally Posted by MattGold
And the clutchs CAN handle racing - AMS, Buschur, myself and a number of other people are having no problems what-so-ever. With times into the 10's as well as street driven 11 second cars. If the driver has bad habits of riding the clutch or other abusive (note - you can drive VERY fast without being abusive) habits then NO clutch is going to last.
And why are you kncoking these guys for trying to get it back for evaluation? Sure it might take some time, but since NO ONE has done it then I guess you don't really know how long it will take.
And why are you kncoking these guys for trying to get it back for evaluation? Sure it might take some time, but since NO ONE has done it then I guess you don't really know how long it will take.
So do you think it's the vendors misrepresenting Exedy's product when they state that the twin disk will hold over 500ft/lbs of torque? If so then maybe Exedy needs to educate their distributors a little better before they release a product and not play catch up with faxing TSB to them after the fact. When it's all said and done Exedy is the one looking bad.
Originally Posted by Fas4dr
I suppose you didn't recieve their TSB which states that the twin disk is not made for drag racing? Well I did.
So do you think it's the vendors misrepresenting Exedy's product when they state that the twin disk will hold over 500ft/lbs of torque? If so then maybe Exedy needs to educate their distributors a little better before they release a product and not play catch up with faxing TSB to them after the fact. When it's all said and done Exedy is the one looking bad.
So do you think it's the vendors misrepresenting Exedy's product when they state that the twin disk will hold over 500ft/lbs of torque? If so then maybe Exedy needs to educate their distributors a little better before they release a product and not play catch up with faxing TSB to them after the fact. When it's all said and done Exedy is the one looking bad.
I do think it's a misrepresentation if vendors are stating the clutch can hold 500ft/lbs of torque. That's just not true. I can get exact numbers on Monday what the Exedy is capable of (I'll get the info from my Exedy book) but if Im not mistaken it's in the 450HP area.
One of the problems with educating the distributor is that the distributor isn't the one selling to you. I personally have over 20 of these clutchs on my shelves, but NO ONE on this forum would ever have the opportunity to buy from me as an end user. The problem is, I inform my customers, and they inform the end users (you guys). If information from them to you differs from what I tell them, it's a sad reality, but there's nothing Exedy or myself can do to stop it.
What we CAN do is take the time to come on these forums, and try to provide solid information and make good on consumers commitment to the Exedy line.
In the end Exedy isn't the bad one here. If you want to *look* for reasons to knock the line I'm sure you can come up with them... but if you want to take it for what it is, you'll realize Exedy is going MUCH further then most manufactures would for the end user.
When's the last time you saw HKS come on the boards and address the problem of their BOVs causing stalling problems or thier exhaust manifolds cracking? How about Megan addressing the fitment problems some users got with their downpipes? I sure don't see Mitsubishi taking the time to offer their services to us?
All I'm saying is it takes a REAL company with a real commitment to try and make good on a problem a user is having, on a public forum no less! From my experience if a company KNOWS they have a real problem they usually deny 'till their blue in the face... if they have some isolated issues, they want to KNOW about them so they can figure out WHY it is happening and WHAT they can do to safeguard against any additional problems.
aw man, I gotta goto bed.
...sounds like the company is making a solid effort to take care of the situation to me. Matter of fact, now based solely on the customer service effort, I'm much more interested in their product.
Last edited by Zeus; Nov 14, 2004 at 11:11 PM.
I just wanted to add a few points here
I personally havce sold almost 40 Exedy Cluthes in the past year to customers
One customer has some minor issues with his Hyper Single and exedy swapped him to a Twin Disk at no extra cost
When another customer exceeded the power capacity of a twin carbon - Exedy gave them a Carbon Tripple
Exedy has gone above and beyond what you could expect from any company
Its very regretable that the individual who initiated this thread did not just contact Exedy of his distributor to discuss the problem and seek redress
Finally - Exedy has been very supportive of Evo owners this year offering to host several Evo owner's meets with free food and drinks - (Maryland and Tampa) and has provided thousands and thousands of dollars worth of free T-shirts, hats and mugs for Evo owners which I have distributed throught the year at many events
Finally - Exedy was the first sponsor to step up to sponsor the 1st EVO vs. WRX Shootout on 9/11 with 4 free clutches as prizes - (article in Turbo Magazine January ' 05) and they are sponsoring our EVO vs. WRX race this comming April at Buschur Racing as well
In short, Exedy is a very Evo friendly company and in my eyes has really extended itself to support the Evo community
Thanks
I personally havce sold almost 40 Exedy Cluthes in the past year to customers
One customer has some minor issues with his Hyper Single and exedy swapped him to a Twin Disk at no extra cost
When another customer exceeded the power capacity of a twin carbon - Exedy gave them a Carbon Tripple
Exedy has gone above and beyond what you could expect from any company
Its very regretable that the individual who initiated this thread did not just contact Exedy of his distributor to discuss the problem and seek redress
Finally - Exedy has been very supportive of Evo owners this year offering to host several Evo owner's meets with free food and drinks - (Maryland and Tampa) and has provided thousands and thousands of dollars worth of free T-shirts, hats and mugs for Evo owners which I have distributed throught the year at many events
Finally - Exedy was the first sponsor to step up to sponsor the 1st EVO vs. WRX Shootout on 9/11 with 4 free clutches as prizes - (article in Turbo Magazine January ' 05) and they are sponsoring our EVO vs. WRX race this comming April at Buschur Racing as well
In short, Exedy is a very Evo friendly company and in my eyes has really extended itself to support the Evo community
Thanks
I sell no clutches, I have nothing to gain by knocking Exedy, I am just going off of personal experience which seems to be shared with some others. As more and more Evos start putting down big #'s I think this will become common with the Exedy twin disk.
I actually think it's a good clutch for people who are under 400whp and never take their car to the drag strip. They might never have a problem with it.
Well I hope the guy who started this thread keeps us informed of what Exedy does with this situation, I am curious to find out.
I actually think it's a good clutch for people who are under 400whp and never take their car to the drag strip. They might never have a problem with it.
Well I hope the guy who started this thread keeps us informed of what Exedy does with this situation, I am curious to find out.
Thread Starter
Evolved Member
iTrader: (17)
Joined: May 2003
Posts: 2,850
Likes: 0
From: Flemington, NJ
Originally Posted by Fas4dr
Well I hope the guy who started this thread keeps us informed of what Exedy does with this situation, I am curious to find out.
I am going to call the rep first thing tomorrow morning and i will definately keep everyone updated.
everyones info and comments are much appreciated and in all honesty...besides the title of this thread (which is obnoxious i know), i haven't really made any personal or malicious insults to the company...if you read the first post...i just stated what happend.
If in fact though i did flame the company in any way....depending on what happens when i send the clutch out.......hopefully....when it's all over.......i will gladly eat my words
Originally Posted by Rez90
I am going to call the rep first thing tomorrow morning and i will definately keep everyone updated.
Talk to you soon,
Originally Posted by DynoFlash
I just wanted to add a few points here
One customer has some minor issues with his Hyper Single and exedy swapped him to a Twin Disk at no extra cost
When another customer exceeded the power capacity of a twin carbon - Exedy gave them a Carbon Tripple
Thanks
One customer has some minor issues with his Hyper Single and exedy swapped him to a Twin Disk at no extra cost
When another customer exceeded the power capacity of a twin carbon - Exedy gave them a Carbon Tripple
Thanks
Evolving Member
iTrader: (26)
Joined: Mar 2004
Posts: 335
Likes: 0
From: Clearwater,FL -or- Seneca Falls, NY
Originally Posted by NOLIMITMOTORS
so if u buy the cheaper clutch and you max it out they give a higher one for free??? I find this very hard to believe