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Interesting Warranty info from the dealer..

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Old May 13, 2007 | 08:09 AM
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Interesting Warranty info from the dealer..

Ok so i took my car in for a 3rd gear lock out problem under boost. During normal conditions, my car shifts like butter. (Works SS, underhood bushings, and shifter bushings) Had the head tech take it for a test drive and said my car was the smoothest shifting evo he had ever driven. The guy was a cool dude...he even gave me directions to the local road course to have fun in. After the test drive he said there isnt much to say because even when i drove it, the lockout disappeared (as always, the problem disappears when u bring it in). He said the short shifter might be the issue because the pivot point has been adjusted blah blah so he said well its up to u to see if the rep will come out here and cover the problem..

He went on to explain, mitsu has changed their ways wit evo's warranties...if u have a SINGLE mod on the car, automatic void. I told them will thats not righteous now is it (refering to the magnus(sp?) warranty act) he said yes he totally agrees with me but this is how mitsu is doing things now with the evo because it's gotten out of hand. So i said lets say i had an intake ONLY and my 3rd gear went bad, the rep would void it? he siad YUP.

I said why, he said because mitsu designed the tranny to take 286hp, not 29x or whatever after the intake....a SYNCRO!!! He said he doesnt agree with their ways, he feels mitsu should pump the power up to like 400hp and sell it AS IS since this is how stupid they are with warranties. He even said if i bought the mitsu racing parts from the dealer, the rep would STILL void the warranty! Of course, i never had the rep come out because the 3rd gear lock out is occasionally happening, and i rarely race my car. The dealer were all cool people, but mitsu seems to have changed their ways even more

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Old May 13, 2007 | 09:08 AM
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If I was to have my warranty voided because I have an aftermarket turbo gauge installed I would take them to court. The Magnusson-Moss Act is there for a reason and doesn't mean that the manufacturer can simply negate it because they want to.
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Old May 13, 2007 | 09:22 AM
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The whole trick is that you will have to take them to court. So you have to take the time off of work and hope that you have enough supportng information to win in small claims court.
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Old May 13, 2007 | 09:39 AM
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True True...but then again here is their logic:

EVERY single part in that car whether part of the tranny, suspension, or drivetrain, technically speaking works together. If the engine power is adjusted in any way...then it will have an effect on the suspension because with more power the car's suspension will react differently than it would have otherwise.

My seat is creaking now after only 5 weeks, but because I have some aftermarket parts, it's creaking because of the added power and the seat backings couldn't handle the force.

My transmission went bad, but that's because the added torque of the engine caused it to happen.

Here's a good one: The clearcoat on the wing is coming off, but that's because with the exhaust, that car was going faster and the clear coat was only meant for a certain acceleration and top speed...so it started to come off.

Even with the MM act, I think Mitsu could find some way to link whatever parts to whatever parts, because everything "truly" does work together.
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Old May 13, 2007 | 09:53 AM
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that is so crappy though... i mean they know most people buy these cars because they want to USE them and most are modified. if it weren't for that fact, then they wouldn't be selling and mitsu would be having even more problems.... sure some people abuse their cars or just simply don't know what they are doing, but that is their fault. I guess this is the thanks we get
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Old May 13, 2007 | 10:42 AM
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say u have an intake on your car, but your shock blows out. if you fight it, you would most likely win. they are not directly connected, so adding power wont make you blow a shock.

if you want a warranty keep your car stock, dont act like its a big deal when you take your car to the dealership with a gt35r on there and you cant get your tranny covered
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Old May 13, 2007 | 10:52 AM
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They'd probably void your warranty just for having neons
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Old May 13, 2007 | 10:53 AM
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the intake probably changed your driving habits and you blew the shock on a pothole cuz you were mashing down on the pedal to hear the intake roar
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Old May 13, 2007 | 11:01 AM
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Exactly. It used to be void anything that is directly related to the aftermarket part (which in and of itself is stupid because the aftermarket parts typically perform better than the OE ones...). Now it's void everything because it can all be (in some form or fashion) related by some path.

If you go to court and say "My suspension blew and since it's not part of the engine than it's okay!"

Then they will say "The suspension was meant to take forces of up to "__" g's in a corner, the spring rate and shock valving were at such a rate that the current OE units on an OE car should last approximately "__" miles. Therefore because of the aftermarket engine parts this car was driven harder and produced more g forces than it would have otherwise. This put more strain on the vehicles suspension components and therefore caused the premature failure. "


Which do you think sounds better?
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Old May 13, 2007 | 11:12 AM
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Keep all of your stock parts, if you ever need to visit the dealer then switch everything back and reflash back to stock. Mitsu wants to be dirty then beat them at thier own game. Simple as that.

If you even go to the dealer for an oil change then you are crazy. That dealer should never see your car again unless it needs warranty work. That is with any dealership and any car.
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Old May 13, 2007 | 12:06 PM
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Originally Posted by Dinothegreat
Keep all of your stock parts, if you ever need to visit the dealer then switch everything back and reflash back to stock. Mitsu wants to be dirty then beat them at thier own game. Simple as that.

If you even go to the dealer for an oil change then you are crazy. That dealer should never see your car again unless it needs warranty work. That is with any dealership and any car.
I wholeheartedly agree with this and this is exactly why I keep my OEM parts.
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Old May 13, 2007 | 12:12 PM
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Originally Posted by Chemwarrior
I wholeheartedly agree with this and this is exactly why I keep my OEM parts.
that is my thinking as well... what program allows reflash to stock?
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Old May 13, 2007 | 12:21 PM
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I had this happen to me. They voided my complete warranty because my car had coilovers and wheels. Said it messed my 5th gear syncro up.


whatever.. I don't have time to take them to court.

I'll just never own another mitsubishi.
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Old May 13, 2007 | 03:04 PM
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Originally Posted by Tarmac_IX
that is my thinking as well... what program allows reflash to stock?
ECUFlash will allow you to reflash back to stock.
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Old May 13, 2007 | 07:32 PM
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Wow voided warranty for modifying your car, that's a newsflash.

Originally Posted by Dinothegreat
Keep all of your stock parts, if you ever need to visit the dealer then switch everything back and reflash back to stock. Mitsu wants to be dirty then beat them at thier own game. Simple as that.

If you even go to the dealer for an oil change then you are crazy. That dealer should never see your car again unless it needs warranty work. That is with any dealership and any car.

Most techs can tell that people have been in working on cars. Remember many of them got into that because they love cars, they know what to look for as does the management.

Funniest 'dropped back to stock' moment I've seen was when someone dropped a upgraded turbo subaru back to stock to try and get the tranny covered when it blew. Techs started the car when it got back into the shop and it poured oil all over the ground as the turbo wasn't dropped on the oil return line correctly.

Last edited by Brian; May 13, 2007 at 07:38 PM.
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