CIMotorsports.net...Be Warned
Mar 4, 2012, 06:10 AM
#1
CIMotorsports.net...Be Warned
Going through a nightmare with this website:http://www.cimotorsports.net
After doing a google search on their name, I found out that i'm not the only one.
I was making a few changes to my car and replacing a bad turbo and decided to do a few minor upgrades to my completely stock evo 8. After a few successful transaction on here from other members (BOV, replacement turbo etc.)
I went on to buy from a few different websites on 02/12 (UICP, K&N cone filter) and I came across cimotorsports.net and saw that they had a nice cheap 15.00 MBC and the 135.00 dejontool intake that I was going to order directly from Dejon. I figured instead of paying two different websites and having two different shipments it would be more efficient to go through cimotorsports. I couldn't have been more wrong.
my order was stuck in a "Processing" status for 3 days and cimotorsports apparently doesn't answer the phone or respond to emails as far as requesting updates for the order. so i opened up a paypal dispute to hopefully get this resolved on 02/16. During the dispute process Shawn from cim said that dejon would have to drop ship to me but will take 3-4 days because they are custom built...but he would send the MBC now. That sounded reasonable enough but this may have been a BIG mistake. Shawn updated the dispute with the USPS tracking number for the 15.00 boost controller on 02/23 and said that he would update with the UPS tracking number "soon". 03/01 came and I still had no intake and no tracking number. I asked for the tracking number again in my dispute...03/03 came and I still had no response from "shawn" or cimotorsports so i escalated the dispute to a claim since I never received the intake. Paypal automatically closed the claim because the seller had submitted a tracking number (for the MBC)...and apparently I will now have to go to my bank to see abouyt having this charged back or something.
I guess i should've done my research on this site before doing business with them
After doing a google search on their name, I found out that i'm not the only one.
I was making a few changes to my car and replacing a bad turbo and decided to do a few minor upgrades to my completely stock evo 8. After a few successful transaction on here from other members (BOV, replacement turbo etc.)
I went on to buy from a few different websites on 02/12 (UICP, K&N cone filter) and I came across cimotorsports.net and saw that they had a nice cheap 15.00 MBC and the 135.00 dejontool intake that I was going to order directly from Dejon. I figured instead of paying two different websites and having two different shipments it would be more efficient to go through cimotorsports. I couldn't have been more wrong.
my order was stuck in a "Processing" status for 3 days and cimotorsports apparently doesn't answer the phone or respond to emails as far as requesting updates for the order. so i opened up a paypal dispute to hopefully get this resolved on 02/16. During the dispute process Shawn from cim said that dejon would have to drop ship to me but will take 3-4 days because they are custom built...but he would send the MBC now. That sounded reasonable enough but this may have been a BIG mistake. Shawn updated the dispute with the USPS tracking number for the 15.00 boost controller on 02/23 and said that he would update with the UPS tracking number "soon". 03/01 came and I still had no intake and no tracking number. I asked for the tracking number again in my dispute...03/03 came and I still had no response from "shawn" or cimotorsports so i escalated the dispute to a claim since I never received the intake. Paypal automatically closed the claim because the seller had submitted a tracking number (for the MBC)...and apparently I will now have to go to my bank to see abouyt having this charged back or something.
I guess i should've done my research on this site before doing business with them
Trending Topics
Mar 4, 2012, 10:55 AM
#11
Going through a nightmare with this website:http://www.cimotorsports.net
After doing a google search on their name, I found out that i'm not the only one.
I was making a few changes to my car and replacing a bad turbo and decided to do a few minor upgrades to my completely stock evo 8. After a few successful transaction on here from other members (BOV, replacement turbo etc.)
I went on to buy from a few different websites on 02/12 (UICP, K&N cone filter) and I came across cimotorsports.net and saw that they had a nice cheap 15.00 MBC and the 135.00 dejontool intake that I was going to order directly from Dejon. I figured instead of paying two different websites and having two different shipments it would be more efficient to go through cimotorsports. I couldn't have been more wrong.
my order was stuck in a "Processing" status for 3 days and cimotorsports apparently doesn't answer the phone or respond to emails as far as requesting updates for the order. so i opened up a paypal dispute to hopefully get this resolved on 02/16. During the dispute process Shawn from cim said that dejon would have to drop ship to me but will take 3-4 days because they are custom built...but he would send the MBC now. That sounded reasonable enough but this may have been a BIG mistake. Shawn updated the dispute with the USPS tracking number for the 15.00 boost controller on 02/23 and said that he would update with the UPS tracking number "soon". 03/01 came and I still had no intake and no tracking number. I asked for the tracking number again in my dispute...03/03 came and I still had no response from "shawn" or cimotorsports so i escalated the dispute to a claim since I never received the intake. Paypal automatically closed the claim because the seller had submitted a tracking number (for the MBC)...and apparently I will now have to go to my bank to see abouyt having this charged back or something.
I guess i should've done my research on this site before doing business with them
After doing a google search on their name, I found out that i'm not the only one.
I was making a few changes to my car and replacing a bad turbo and decided to do a few minor upgrades to my completely stock evo 8. After a few successful transaction on here from other members (BOV, replacement turbo etc.)
I went on to buy from a few different websites on 02/12 (UICP, K&N cone filter) and I came across cimotorsports.net and saw that they had a nice cheap 15.00 MBC and the 135.00 dejontool intake that I was going to order directly from Dejon. I figured instead of paying two different websites and having two different shipments it would be more efficient to go through cimotorsports. I couldn't have been more wrong.
my order was stuck in a "Processing" status for 3 days and cimotorsports apparently doesn't answer the phone or respond to emails as far as requesting updates for the order. so i opened up a paypal dispute to hopefully get this resolved on 02/16. During the dispute process Shawn from cim said that dejon would have to drop ship to me but will take 3-4 days because they are custom built...but he would send the MBC now. That sounded reasonable enough but this may have been a BIG mistake. Shawn updated the dispute with the USPS tracking number for the 15.00 boost controller on 02/23 and said that he would update with the UPS tracking number "soon". 03/01 came and I still had no intake and no tracking number. I asked for the tracking number again in my dispute...03/03 came and I still had no response from "shawn" or cimotorsports so i escalated the dispute to a claim since I never received the intake. Paypal automatically closed the claim because the seller had submitted a tracking number (for the MBC)...and apparently I will now have to go to my bank to see abouyt having this charged back or something.
I guess i should've done my research on this site before doing business with them
Mar 5, 2012, 06:25 PM
#12
Newbie
Join Date: Jul 2008
Location: Coral, PA
Posts: 4
Likes: 0
Received 0 Likes
on
0 Posts
Just want to be clear to everyone here. Omar had received his boost controller. Dejon did not ship because they were closed for some time and just got back in today from what Im gathering. Intake should already be enroute now. Omar if you have further concerns let me know
-Shawn-
Oh and for those of you who cant get thru on the phones, email or live help, facebook or AIM many other ways to contact us. Why we list phone support is limited because its impossible to take everyones calls sometimes.
-Shawn-
Oh and for those of you who cant get thru on the phones, email or live help, facebook or AIM many other ways to contact us. Why we list phone support is limited because its impossible to take everyones calls sometimes.
Mar 5, 2012, 06:44 PM
#13
Just want to be clear to everyone here. Omar had received his boost controller. Dejon did not ship because they were closed for some time and just got back in today from what Im gathering. Intake should already be enroute now. Omar if you have further concerns let me know
-Shawn-
Oh and for those of you who cant get thru on the phones, email or live help, facebook or AIM many other ways to contact us. Why we list phone support is limited because its impossible to take everyones calls sometimes.
-Shawn-
Oh and for those of you who cant get thru on the phones, email or live help, facebook or AIM many other ways to contact us. Why we list phone support is limited because its impossible to take everyones calls sometimes.
. Well I already got what I needed elsewhere. Thanks anyway
Mar 5, 2012, 08:27 PM
#14
Newbie
Join Date: Jul 2008
Location: Coral, PA
Posts: 4
Likes: 0
Received 0 Likes
on
0 Posts
Sorry you couldnt get thru, not trying to push customers away. Tax time is busy time to say the least. Not sure why your email went unanswered either , may have been spammed out hard to say. Like to answer emails as they come in or before end of the day at least. Any response is better then none at all I feel. Keep in mind that our Live help runs right on our website so if your online shopping you can just as easily click on it to ask a question, check on an order, stock etc. Our phone support does lack I agree, and I think we need to take a real good look at improving that asap