Help me Understand Something
Originally Posted by g6civcx
He's not talking about the part. Parts are the same anywhere you get them, provided they don't arrive broken.
He's talking about service. It's more than just a smile. Some shops will actually field questions about parts, install the parts, warrant the parts, etc.
It's hard to get an online retailer to do that. Like Bob said, some places are just an online storefront. They don't actually carry an inventory; they simply ship the order straight from the factory. As such, they may not have the technical expertise since they don't work with the parts on a volume basis.
Again, you get what you pay for.
He's talking about service. It's more than just a smile. Some shops will actually field questions about parts, install the parts, warrant the parts, etc.
It's hard to get an online retailer to do that. Like Bob said, some places are just an online storefront. They don't actually carry an inventory; they simply ship the order straight from the factory. As such, they may not have the technical expertise since they don't work with the parts on a volume basis.
Again, you get what you pay for.
Sure I can understand charging for something that you have a corner on like I have mentioned. Things like headwork, turbo kits, stroker motors, etc. But this is about things like taillights. Do you have questions about taillights? I am saying that if this person that wants to provide a service and charge for it, should. But you cannot carry that same philosophy online because there is no need for service when hawking bolt ons through electricity. The Internet cannot be effectively mixed with traditional business models. If you want to compete online you have to abandon what works in the shop. Like some of you said, some places don't want to compete online. They are just there for the avg fool to come along.
