Bought my EVO brand new from the dealership, but it had a scratch on the bumper. The dealership wrote me a "we owe" ticket voucher to "fix the scratches on the bumper." I returned to the dealership eventually and to my surprise they stated the fix would be done in a day. I was naive to think I was getting a proper respray in one day turn around. Nevertheless when I returned the bumper looked amazing so I took the car back.

Now some months later the repair job has a pock mark and the paint is bubbling underneath:
http://s16.photobucket.com/albums/b5...t=IMG_3299.jpg

I'm confident they did not respray originally, but used some sort of cheap, quick fix it system. Can anyone point me to other's bad experiences I can read about and then in turn use against the dealership to get me a proper paint job? Can anyone tell me why they are inferior technically, so again, I can use this info against the dealership? Just looking for info to use when I speak to the repair dept. as they are stating they will do the same repair again and I'm not confident it will be permanent this time around. I bought a new car, it was implied that they should repair the paint to like-new, which would be permanent, not temporarily make it look nice. thx. (or, was this just a fluke, and these quick turn around dealership paint repair jobs actually do work permanently like the dealership is telling me and I should let them do it again.)

 

wow that's a first. they probably didn't prep it right before touching that spot up. i would try to convince them to split the cost of a jdm bumper ($325 on their part) and just get a prepainted jdm bumper

 

I agree with bad prep. I worked at a Toyota dealership that had guys come out to fix rock chips and small to moderate scratches on bumpers. They had a few come backs when they were really busy and had to rush on a few cars, but over all they did good work. I'm guessing this dealership does the same thing.

 

oouch.take it back and show them.most deff its probably a bad prep job

 

So is this one day turn around, however they fix the scratch...either quick fix product or actual respray, sufficient to do a permanent job? Or is the quick fix doomed to fail? Seems if they prep it properly, it can be long lasting?

 

*bump*

 

Dealers do this all of the time. It usually is fine. This was a prep mistake. Take it back.