I love the EVO -- it is an amazing drive compared to any other four seat on the market. But the only thing that worries me is the dealer network/mitsubishi corporate and how they may or may not treat their customers. So what is the general dealership experience for normal maintenance and service? How about a breakdown?

 

you can't go wrong with sam@south coast, my expeience was pretty painless. except i wanted $1k more than what they offered me on my trade in.

 

It is mostly the post purchase experience I am worried about.

 

where are you located? if anything buy from south coast and drive it home. they will even pick you up from the airport

 

I've only been to my dealer a few times since I got my car and they have been very helpful. Few warranty issues(BT, exhaust) and had no hassle even when they saw mods on my car. Only thing I don't like is that my dealership doesn't have courtesy cars at all and no shuttle on the weekend(only time I can drive up their) I don't know if they are all like that. Had a Honda before the lancer and the service after I bought the car was horrible and that's why I traded it in. Paint peeled off my dash after 2 months and they said too bad. Wanted to charge me $350 to replace part of my dash. You won't be dissapointed with

 

I am located in the Northeast. I had a 3000GT VR4 before...and didn't have that great of a dealership experience...but that was almost 10 years ago.

All the dealerships are super friendly and really want to make a deal to sell a car...but I am just worried about how they act on the backside of the deal.

 

Here in Orlando FL, Sportmitsubishi dealer is really good with customers and customer service. Bought my last 2 Evos there and never had any issues with the dealer neither any warranty problems

 

horrible for me..if i could do it again..id never walk into a dealership again

 

It's hit or miss....

I'm lucky as my dealership made purchasing the X simple-matched Southcoast and 0% financing...a total of 45 minutes.

They have a great Service Department as their Head mechanic is a Evo guy..gives sage advice and truly knows his way around the car...exceptionally helpful!

Other peoples' experiences have been the exact opposite depending on their dealer.

 

+1. As much as love the car and respect for Mitsubishi i hate the dealer little world of crooks who want your money and thats it.

I strongly suggest Mitsu to sell EVO to a more reputable company like Acura or infinity etc so that it can live as a legend in the servicing dept. too

 

Great data so far -- seems like establishing a relationship with the right dealer is the key to success...hopefully they will be nice to me even if I didn't buy the car at that dealer since I move fairly often.

 

Pretty bad, and the service department is one of the wost in any dealerships in town. Never ever am I going back.

 

Love the Evo, not a fan of Mitsubishi dealers.

South Coast just work to make the sale, no after sale service at all.

 

^^for some reason the dealer i purchased my x from has the only service department that can't mount my advan rz's correctly. i took the car in for service on the rotors and when i left my steering wheel would shake. turned around and went right back, they tried again and when they couldn't fix the problem the service writer proceeded to tell me i needed adapters. went to firestone the next day to have my wheels rotated and the problem went away.

 

edit