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mitsu warranty is garbage

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Old Jul 15, 2010 | 08:10 AM
  #16  
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Mitsubishi will work on valid claims, been there done that (Aero Kit)! First of all, if your clutch is badly worn and you only have 3700k miles (granted your driving hasn't done the clutch in) they will replace it as long as it's under 10k miles. File an arbitration against them and fight it, more than likely you'll win as long as it's not your fault... You can't blame Mitsubishi here man, I totally see where their coming from, 3 out of 5 EVO driver totally trash their ride and expect Mitsubishi's dime to fix it lol!

P.S. I will say however, it doesn't take a rocket scientist to figure out if someone has glazed/burnt their clutch and its very easy to do in a AWD turbo pushing 300hp.
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Old Jul 15, 2010 | 08:45 AM
  #17  
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How would i file an arbitration case?
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Old Jul 15, 2010 | 08:55 AM
  #18  
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EVO's have a warranty. Never heard of such a thing . Not that I would have let any of those monkey *** techs anywhere near my car back when it was under warranty anyway.

Good luck on the clutch thing man but I can almost guarantee it isn't gonna happen bro.
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Old Jul 15, 2010 | 09:48 AM
  #19  
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Contact a lawyer, and threaten to sue them. It was how I got my car fixed.

Let me know if you need a place to contact. I have a place that deals with Mitsubishi often.
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Old Jul 15, 2010 | 09:53 AM
  #20  
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cool pm me the lawyer info because this is rediculous
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Old Jul 15, 2010 | 10:29 AM
  #21  
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Hope you have deep pockets mitsu's money>your money.

Plus if there is any glazing on the clutch disc and or flywheel. You have no case
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Old Jul 15, 2010 | 10:35 AM
  #22  
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Originally Posted by Webman
Contact a lawyer, and threaten to sue them. It was how I got my car fixed.

Let me know if you need a place to contact. I have a place that deals with Mitsubishi often.

^^ works. My Cat's died driving off of the lot i got a P0420 code. I turned it around to the dealer the next day, VERY next day to have them suspect me of modding the car. **** i bought the car at night anybody that does a midnight exhaust install is thug in my book. Not to mention the shop that opens at midnight as well.. I just told them i literally bought the car 12 hrs ago and after some conversation they fixed it.
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Old Jul 15, 2010 | 11:17 AM
  #23  
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call mitsu's customer service file a complaint. A case worker will call you and review your case. If they fail to resolve the issue ask for arbitration papers. Fill them out and send them in and you'll get a call within a couple days from a Rep. And the clutch is covered for 12k miles or the first 12 months. Been there done that already too.
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Old Jul 15, 2010 | 11:32 AM
  #24  
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Bring an attorney with you to arbitration. I guarantee you will get better results.
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Old Jul 15, 2010 | 11:35 AM
  #25  
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Originally Posted by comic0guy
i hate hearing about this, since i just picked mine up back in April....makes me worry sometimes
You should be. Misu seem okay with the other vehicles they manufacture, just not the Evo.

Originally Posted by tsitalon1
From someone who has had several warranty claims honored with my X, Mitsu will warranty most valid claims.

If you have mods on the car when you bring it in, your asking for trouble.

Most of the time what I see are $hitty dealers that don't care...Find another dealer and/or contact mitsu corporate and explain your concerns. Document everything and you will be fine.

Mitsu has been screwed over the years by stupid kids that disconnect their WGA, blow the motor, and or do something else completely stupid then revert to stock to have Mitsu foot the bill. Pure BS, so they are very careful now days....wouldn't you be?

Mitsu will, in most valid cases, honor the warranty. Find a good dealer that's willing to stand by you.

I do not work for Mitsu and I've had my share of issues with them, but they are not as bad as people think.
As I've said several times before, people with your experience are the exceptino to the rule, not the de-facto standard for Mitsu service. consider yourself lucky.

Originally Posted by Xtremist
Mitsubishi will work on valid claims, been there done that (Aero Kit)! First of all, if your clutch is badly worn and you only have 3700k miles (granted your driving hasn't done the clutch in) they will replace it as long as it's under 10k miles. File an arbitration against them and fight it, more than likely you'll win as long as it's not your fault... You can't blame Mitsubishi here man, I totally see where their coming from, 3 out of 5 EVO driver totally trash their ride and expect Mitsubishi's dime to fix it lol!

P.S. I will say however, it doesn't take a rocket scientist to figure out if someone has glazed/burnt their clutch and its very easy to do in a AWD turbo pushing 300hp.
Are you saying you have statistics showing that pattern? In any case, there are more people who cannot afford to mod their cars to cause that kind of damage than there are those who can and will. Usually first owners are pretty good about ownership. Its the second and third owners who subscribe to your description.
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Old Jul 15, 2010 | 03:48 PM
  #26  
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The dealer I bought my car from wanted to charge me labor to do my fuel line recall because of my aftermarket uicp. I went to a different dealer and they did it no questions asked. I guess you just have to find the right one.
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Old Jul 15, 2010 | 04:06 PM
  #27  
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Originally Posted by tsitalon1
From someone who has had several warranty claims honored with my X, Mitsu will warranty most valid claims.

If you have mods on the car when you bring it in, your asking for trouble.

Most of the time what I see are $hitty dealers that don't care...Find another dealer and/or contact mitsu corporate and explain your concerns. Document everything and you will be fine.

Mitsu has been screwed over the years by stupid kids that disconnect their WGA, blow the motor, and or do something else completely stupid then revert to stock to have Mitsu foot the bill. Pure BS, so they are very careful now days....wouldn't you be?

Mitsu will, in most valid cases, honor the warranty. Find a good dealer that's willing to stand by you.

I do not work for Mitsu and I've had my share of issues with them, but they are not as bad as people think.
I agree...I do believe a $hitty dealers!Thats Y i will no longer take my X to Castle Mitsu down here in Silver Spring,Tried to void my warranty becuz of my AMS Intake when i only brought the car there for a oil change!WTF...I really do miss Rockville Mitsu!Although they can no longer do warranty work ir recalls they said they can do regular maintaince.They were really mod friendly to!They put my pipes on and exhaust!Its just sometimes other dealers r just whack!
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Old Jul 15, 2010 | 04:27 PM
  #28  
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Two questions

Why go to arbitration? Why not just go straight to small claims?

I've done all the suggested stuff up to the point of arbitration/court and still only got them to drop my cost to $500 labor + $600 parts for a clutch after 3k miles. 100% stock, never launched, 100mi on the car before I bought it with signs of abuse from dealership (which was all documented by mitsu corp). That was 9 months ago. Any chance of recovering that money? I moved since them, and the dealership is about 1200 miles away. Is it between me and them, or me and mitsu corp?
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Old Jul 15, 2010 | 09:35 PM
  #29  
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I had paint peeling issues on the rear bumper 3 months after buying "x" Mr . They claimed paint chips from rocks i said no Way thats peeling . 1 yr later after going back and forth they finally fixed the issues. I wont take it to the dealer for anything unless i have to , Freakin dummys !!!!!
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Old Jul 15, 2010 | 09:38 PM
  #30  
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Nothing new about the Warranty. It sucks *****...
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