Progress on my OEM EVO IX Front Lip.
Well after settling the problem back in late Sept, Gruppe-s resulted in paying and shipping me a LY Oem EVO IX front lip. They claimed they placed to have placed to order in japan for this lip on Sept 28,2006 and told me it would arrive mid-late Oct with the other containers. After Oct rolled around, I called to find out that they couldnt find the Lip and would try to find it. I called again a few days later and they said that the guy forgot to ship it or something, so I told them to buy one here in the US. They claimed they would do that near the end of Oct. Well 2 weeks ago I called to check up and they said they told Mitsu and they would ship it via UPS and I would have it soon. . . Today rolled around and I received a call that the paint guy was delayed and couldnt paint it till Friday and would ship it out Monday and I would receive it at the end of the week.
At the end, it took 2 MONTHS (sept 28-nov27) for them to get me an oem lip that I was suppose to receive the the actual bumper. It took Gruppe-s 4 months just to get me the Front bumper with the 1 month delay. So in total, if i receive they lip late next week, it would have taken Gruppe-s 6 MONTHS!(24 weeks) to send me a full front bumper that should have taken 6-8 weeks. That means I waited 3x the length and I get no sympathy at all. I even asked to just at least include 1 front tow hook cover because speed element includes (2), but they rejected that.
Since I didn't get any "real" customer treatment, all I have to say is that Gruppe-S has been nothing buy a pain to work with and I would recommend not purchasing through them as a first choice. Sorry to be so harsh but sometimes that is what the truth has to be.
Larry.
p.s. you can close my thread if you want gruppe-s because i know you will.
At the end, it took 2 MONTHS (sept 28-nov27) for them to get me an oem lip that I was suppose to receive the the actual bumper. It took Gruppe-s 4 months just to get me the Front bumper with the 1 month delay. So in total, if i receive they lip late next week, it would have taken Gruppe-s 6 MONTHS!(24 weeks) to send me a full front bumper that should have taken 6-8 weeks. That means I waited 3x the length and I get no sympathy at all. I even asked to just at least include 1 front tow hook cover because speed element includes (2), but they rejected that.
Since I didn't get any "real" customer treatment, all I have to say is that Gruppe-S has been nothing buy a pain to work with and I would recommend not purchasing through them as a first choice. Sorry to be so harsh but sometimes that is what the truth has to be.
Larry.
p.s. you can close my thread if you want gruppe-s because i know you will.
Last edited by xLaNcErEvOx; Nov 25, 2006 at 10:07 AM.
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Larry, continuing to post threads like this in our threads will not make Mitsubishi deliver our shipment any faster nor will it make the ocean freight container move any faster...
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