On Monday I ordered my openport 2.0 from tactrix.com even paid extra to have it 2nd day air mailed. It got here today but unfortunately it doesn't work at all.
I plug it in and it doesn't even come up in windows. I already installed the newest drivers and ecuflash 1.42. I tried to email them and my mail was returned due to "policies" in effect. So I'm stuck leaving a message on their voicemail since no one answers the phone number they have listed. Not very pleased with my purchase at the moment. Expect 0 customer support from this company. I'll be lucky to get a working product in a few weeks now.

 

I know this should probably be included with the unit, but did you install the program with the proper permissions (do you have Vista)?

 

I have vista on one machine and windows 7 on the other yes i installed it properly it doesn't show up in windows device manager at all.

 

did you install the programs before you plugged in the cable?

 

Do the multi colored lights come on when you plug it in?

 

No no lights at all nothing. I even tested the cable on another device and it is a working cable.

 

Yes I have had ecuflash for along time I was the first 3rd gen eclipse owner to flash their own ecu.

 

I just ordered a cable and it was perfect.. they also responded to my questions immediately.

 

do u get flashing lights when u plug it into the car?

 

Nop I dont get anything.

 

I left a message on the voicemail at the number on their website I also tried to email and it was returned that was about 3 hours ago. I'm just mailing it back I guess not much they can do.

Your message was rejected by mail.tactrix.com for the following reason:

Your message was not delivered for policy reasons.

The following recipients did not receive this message:

<support@tactrix.com>

 

what's your sender domain?

they might be blocking hotmail/gmail/etc... or your message looked like spam

 

Its my companys domain I'm self employed now environmental-air.com. Thats the same email address I registered with to order go figure.

 

Damn this thread is making me happy I bought a evoscan cable 1.3U I'm only going to use it on my car

 

I purchased mine from these guy:

http://www.limitless.co.nz/Cables/

seems to hooked it up, but they were out of stock so i am still waiting on it.