What's up with World One?
 

I'm a bit pissed. Last week, I had an appointment, they cancelled the night before. That is understandable, it happens. We reschedule for this week, today Wednesday the 6th at 10. I go there, the office isn't even open. Hours say 8 or 9 am to 6 pm on the door. No call to cancel, WTF? It sucks that's all. I had good experience with them in the past, maybe they are losing thier customer service touch. Eventually, business will go elsewhere. You guys have any places you like to do for service?

Drift Office in Auburn. {thumbup}
http://www.driftoffice.com/

The team at drift office is very nice and has great customer service!


English Racing is the evo shop of the Northwest, you can not go wrong by taking your car down there!

thanks guys. I'll checl out those places for future work. It's just sad. I might start calling World One and set up random appointments here and there and waste their time. Might make up for some of it.

Steven..

I apologize about that experience, we must have just missed you by a hair this morning.

I will contact you directly about this.

Once again , I apologize about that.

Thanks.

G

It was very good to speak to you..

Thanks for giving me the opportunity to get you lined up for another appt. If anyone has any other concerns, please contact me directly. garret@worldoneperformance.com


Cheers

W1

I really appreciate the call to explain the circumstances. It means a lot and shows you do care about your customers. Like I said, i have never had a bad experience before this and we must have just missed each other my a few minutes. I will see you next week. Thanks again.

COOL!

In other news folks, open source tuning for the EVOX has been released and our tuner is busy with our test vehicle right now getting familiar with the X ECU.

Very soon we will be able to start taking road / dyno tuning appointments for all EVO X customers.


Thank You!

You know... sometimes we just jump to conclusion too fast... thats why I always get to the bottom of every situation before I post my comment...

WOP is where I shop most...

yes, next time i will give them the benefit of doubt due to past good experiences but you have to admit, if it was your first time dealing with them and you had one cancel and one appearing as a no show, you would probably not go back.

w1 is good shop and owner is awesome..

Thanks guys...

I spoke to armin, he saw your car leaving the shop just as he was pulling in. He should have chased you down. LOL! Missed you by seconds.

LOL.

garret ill see you on friday, and make pay.. and order something new parts too

figures. he would have caught me too, my car is slow. :D

ROFL, I was going to comment he's prolly driving a Subie and would never catch you!

Remember, Love, it's what makes a Subaru a Subaru!