Customer Service Position in Austin, TX
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Former Sponsor
Joined: Oct 2008
Posts: 539
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From: USA
Customer Service Position in Austin, TX
Customer Service Rep
COBB Tuning, a leading automotive aftermarket company, is currently seeking to hire a Customer Service representative for our Austin, TX location. We are a young, dynamic company with many exciting products and a reputation for excellent customer service in our industry. Our goal is to offer the best possible environment as a means to recruit and retain the very best individuals to be part of our team.
The following position is to be located in Austin, TX and is for full-time, on-location employment only.
Responsibilities:
* Assisting customers directly by phone, online or in person
* Advising on vehicle builds and performance hardware selection based on goals
* Process orders and payment transactions
* Record interactions and details of inquiries, comments and complaints
* Scheduling of appointments such a dyno time and test vehicles for R&D
* Troubleshooting product installation and operation, including complete vehicle operation
* Detailed trouble ticket and bug reporting
Requirements:
· Strong enthusiasm for automotive performance
· Strong familiarity with vehicles in our core markets (Subaru, Mitsubishi, GT-R, Mazdaspeed)
· Good computer skills
· Professional oral and written communication
· Strong desire to satisfy the customer (whatever it takes)
· Take ownership of issues and drive to completion
· Strong troubleshooting skills (ability to take a step-by-step analytical approach)
· Mechanical ability a plus (has installed parts on their own car)
COBB Tuning offers an innovative, professional and friendly work environment. Benefits package includes:
* Medical/Dental/Vision insurance
* Simple IRA with matching & profit sharing contributions
* Holidays and paid personal time off
* Tuition reimbursement
Please forward your cover letters, resume, and any pertinent information to:
trey@cobbtuning.com (email only, no phone calls please)
COBB Tuning, a leading automotive aftermarket company, is currently seeking to hire a Customer Service representative for our Austin, TX location. We are a young, dynamic company with many exciting products and a reputation for excellent customer service in our industry. Our goal is to offer the best possible environment as a means to recruit and retain the very best individuals to be part of our team.
The following position is to be located in Austin, TX and is for full-time, on-location employment only.
Responsibilities:
* Assisting customers directly by phone, online or in person
* Advising on vehicle builds and performance hardware selection based on goals
* Process orders and payment transactions
* Record interactions and details of inquiries, comments and complaints
* Scheduling of appointments such a dyno time and test vehicles for R&D
* Troubleshooting product installation and operation, including complete vehicle operation
* Detailed trouble ticket and bug reporting
Requirements:
· Strong enthusiasm for automotive performance
· Strong familiarity with vehicles in our core markets (Subaru, Mitsubishi, GT-R, Mazdaspeed)
· Good computer skills
· Professional oral and written communication
· Strong desire to satisfy the customer (whatever it takes)
· Take ownership of issues and drive to completion
· Strong troubleshooting skills (ability to take a step-by-step analytical approach)
· Mechanical ability a plus (has installed parts on their own car)
COBB Tuning offers an innovative, professional and friendly work environment. Benefits package includes:
* Medical/Dental/Vision insurance
* Simple IRA with matching & profit sharing contributions
* Holidays and paid personal time off
* Tuition reimbursement
Please forward your cover letters, resume, and any pertinent information to:
trey@cobbtuning.com (email only, no phone calls please)
