I noticed that you have HKS filters as one of the mods that Scarborough Mitsubishi is ok with. I had a code P1241 (Torque overload) come up today and they blamed my HKS hybrid drop in filter for the code, stating that water got to the MAF through the filter, which is BS. I read up on the code and most guys that have gotten this code were tuning their cars and produced a lot of torque and the car sensor reacted to it, nothing about water getting into the MAF and relating that to torque overload. I had fork out almost $300 to clean everything out and put an OEM filter, as well as the very poor customer service that I received. The techs and service seen the filter last time I was in for an oil change and didn't mention anything or have a problem with it, now a code pops up and the blame it on the drop in filter, lol...When I asked them today if they thought it was an issue, I would have gladly changed it back to an OEM but never said anything, the service guy denied it, unbelievable.
How that much water can get into that intake and cause that is impossible, I have had short ram and cold air intakes on many other vehicles and never had any issues. Honestly not going back to Scarborough Mitsu for service and really thinking about selling the car, just really fed up.

I would really consider going into the dealership with mods when there are problems because they will turn their backs to avoid anything coming out of their pockets. Quoted from front desk boy "if its not an OEM replacement, including bolts, Head office will not cover as well as down to the dealership.


Quote:
Originally Posted by evo_soul
Its been my dream to have dealerships become more proactive with the products they sell and for the most part the Gold Alliance was to have dealership be into the aftermarket side of things because thats the stuff people want, that and a dealership that knows what their doing when it comes to these mods.

Some Dealerships across have put themselves forward as mod friend and mod proactive dealerships. What I have noticed is a lot of the dealerships out west are super gang busters about mods and premium service.

Pending a further updates, the list will formally be posted here what the dealership is, what their status is, and what brands they freely promote.


Dealership
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Erin Mills Mitsubishi ----- Mod Friendly: YES
Discount for TLC Members with Decal - 10%

Brakes - DBA - Hawk - StopTech - EBC
Suspension - Tein - HSD - Eibach - Progress - H&R
Intake / Intercooler - Injen - AEM - K&N - Greddy - HKS - Mishimoto - Forge - Koyo
Exhaust - Magnaflow - Greddy - HKS
Fluids - Filters - Redline - Royal Purple - Mobil 1 - Castrol - Greddy Oil - KN Filters
Wheels Tenzo - Enkei - MOMO
Transmission -Clutch Masters - Exedy
Body / Internal / External - Seibon - Sparco
Lighting - HID / LITECH
Other Brands - Sprintbooster - COBB


Dealership Service Contact
Josephine R.
(905) 828-8488

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Maple Mitsubishi ----- Mod Friendly: YES - But Ask
Discount for TLC Members with Decal - 10%

Brakes - DBA - Hawk - StopTech
Suspension - HSD
Intake / Intercooler - Injen - AEM - K&N - Greddy - HKS - Mishimoto - Forge - Koyo
Exhaust - Magnaflow - Greddy - HKS
Fluids - Filters - Mobil 1
Wheels Tenzo - Enkei - MOMO
Transmission -Clutch Masters - Exedy
Body / Internal / External - Seibon
Lighting
Other Brands - Sprintbooster - COBB Tuning

Dealership Service Contact
Parts (905) 417-8886

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scarborough Mitsubishi ----- Mod Friendly: YES - But ask
Discount for TLC Members with Decal - 10%

Brakes - DBA - Hawk - StopTech - EBC
Suspension - Tein - HSD - Eibach - Progress - H&R
Intake / Intercooler - Injen - AEM - K&N - Greddy - HKS - Mishimoto - Forge - Koyo
Exhaust - Magnaflow - Greddy - HKS
Fluids - Filters - Redline - Royal Purple - Mobil 1 - Castrol - Greddy Oil - KN Filters
Wheels Tenzo
Transmission -Clutch Masters - Exedy
Body / Internal / External - Seibon - Sparco
Lighting
Other Brands - Sprintbooster

Dealership Service Contact
Parts (416) 701-9472‎
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Dixie Mitsubishi ----- Mod Friendly: Ask
Discount for TLC Members with Decal - TBA

Brakes - DBA - Hawk - StopTech - EBC
Suspension
Intake / Intercooler - Injen - AEM - K&N - Greddy - HKS - Mishimoto - Forge - Koyo
Exhaust - Magnaflow - Greddy - HKS
Fluids - Filters
Wheels Tenzo
Transmission
Body / Internal / External
Lighting - HID / LITECH
Other Brands

Dealership Service Contact
Parts (905) 282-9998‎

 

Really sucks that this happened to you. I really wish we had more protection against bull$hit from dealers. Before shelling out money for their stupidity... I would atleast try going to another dealership to try your luck. Sometimes two places will give you two completely different responses when it comes to issues with your car.

Did you have a drop-in filter? Or was it a cone filter replacement?

 

Wait, are you telling me your driving a regular lancer and they said that? Sigh......., Mitsubishi Dealerships are starting to be so difficult, management is changing all the time in the service areas. About 2 months back, the Service Manager from Mid Toronto came to Scarborough Mitsubishi, and moved Scarborough's manager to Pickering. Unfortunately, I am not sure how much influence I can initiate at that dealership. Which still brings me back to the greater problem with GTA and probably all Canadian Dealerships outside Quebec

(I had this talk with Crester not to long ago.) And I am starting to feel that more and more dealerships will start to fail because the customer service model is broken for Mitsubishi. I have known this for a long time, but I guess the reality of it is fully sinking in. This is why I have been talking with Mitsubishi Global. I have created an official write up on my thoughts, and will be submitting it to them. Issues like this have been included. Its more of an account of the past 3 years dealing with all dealerships as well as Mitsubishi Canada. Its constructive and may help everyone involved. Mitsubishi Global, Mitsu canada, and in the end the end user.

I will release this paper as soon as I finish my official dialogs.

hossmaxima, I highly recommend speaking with the Service Manager again, then make a formal complaint to the General Manager. At the same time if you feel strongly about this, make an official disclosure to Mitsubishi Canada, preferably in writing, since the phone may not help in terms of being an official record.

 

scarborough mitsubishi is sh*t. that's all i can say about it. john in the service department is a nice guy though but the overall experience is horrible.

4 pointers:

1) my rear tire went bald; scarborough mitsubishi informed me coincidentally after my tire warrantty is due and blamed on the tire quality. this surely wasn't true after i went to 3 tire specialized companies and they all asked me the same question: "did you forget to rotate your tires". at the end of the day, i replaced my rim and tires altogether to avoid anymore bs.

2) when ralliart first arrived, i was told by the sales manager i need to have my credit ready to purchase the car in order for a test drive.

3) the very last time i went, i saw cracked/broken windows that's appearant from people throwing rocks at the dealership. rock well thrown.

4) after i switched to a trusted local garage (my car serviced by one of the forum members/ralliart owner), i pay 2/3 to nearly half of the service cost of a dealership at the new garage. never looked back, never will go back to the dealership.

 

I am taking a very big sigh before I say this but...... jappaswat's account is accurate in regards to Dealerships+Mitsubishi's stance on the Dunlop Tire problem. 2008 saw record numbers of people all saying the same thing. My tires are burning out and I only travelled 12,000km .

What is even more funny, I was leaving a Mazda dealership and I saw his car with the problem. Unfortunately, now that he rotated his tires, the tires that were on the front were now burning out at the back. Fast forward his story. He got the same story at the dealership / Mitsubishi Head office level. They blamed the Tire company. tire company blamed Mitsubishi or the drivers lack of tire rotation or alignment. jappaswat calls it B.S. and I agree. I have spent about 2 years fight Dunlop on it and they assured me the problem wasnt with their tire.

I am happy to say that since neither company is willing to do anything about it, I have found a manufacturer that will. Hense the tire swap out program for Lancer owners. To some its 3 years to late. but I can rest a little easier that people will get the car equipped properly with good rubber.

jappaswat, chime in if i missed anything about your story with your tires.

 

https://www.evolutionm.net/forums/to...s-101-k-n.html

MAF fouling is B.S.

 

Yes it is just a HKS drop in filter, and it is not oiled. I have a 2009 Lancer GT. I will write a letter to the general manager and then take it to corporate.

I would have driven somewhere else however, my wife was driving and the car was hesitating at 40, so you couldn't really get far. At first I didn't know what the problem was when the wife was explaining it to me but after I told her to see what the problem was at the dealership because it is under warranty, I just assumed they would have taken care of it.

You think you have the warranty and you are taken care of, but your not...They find anyway to squeel out of it. Worst of it all they couldn't properly answer me regarding how the 2 relate to each other, then they started getting aggressive and acting like I was at fault. Don't get me wrong I was really angry but due to the circumstances awhen you can't do anything and it comes out of my pocket when the car only has 30K on it...somethings wrong.

 

while I cant promise rapid action over night. But I will be speaking with Mitsu Canada and Global this month, I will make reference to this case. But you should formally raise all the points you mentioned today. In writing first. Then you can call head office as well.

 

again guys, i keep hearing these horror stories in the gta, from dealer ships being crap, I have always said drive to cambridge mitsubishi, its an hour away, they are great, John in the parts/service department is a great guy and does not give any bull****, if it is a mod problem he will let you know, if it is a mitsubishi problem he will put it through warranty, I have had so many mods on my evo, alway trying something new and never had a problem with them, call them talk to him let him know the problem and the mods, and if the two are connected he,ll let you know, if not then he,ll put it through warranty, again call and ask, but i have to say the service department is great, the sales part not so much, just my two cents

 

Erin Mills Mitsubishi is NOT mod friendly.

In addition. I had several issues with there service, ranging from them putting the incorrect grade of oil in my vehicle, to them flat out lying about performing service that did not happen. This was verified by other Mitsubishi dealers, and independent shops.

I am in the process of filing a complaint with Mitsubishi Canada for the incompetence displayed by the Erin Mills service department.