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Dealership orders part from Japan

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Old Mar 21, 2011 | 04:46 PM
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Dealership orders part from Japan

I'm hearing a rattling sound coming from my engine, so I take it to the dealership. Now they are telling me the problem is something loose between the engine and tranny(not sure what its called...so they have to order the part from Japan. I then ask how long this will take...the service manager says it typically takes 2 weeks, but in this case it could take 3-4 weeks maybe 1 month, maybe even 2 months.

I remember how easy it was to take my 2008 Ford F-150 to the dealership and they have all the parts in stock. This is so frustrating....
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Old Mar 21, 2011 | 04:53 PM
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Originally Posted by SUX2BU85
I'm hearing a rattling sound coming from my engine, so I take it to the dealership. Now they are telling me the problem is something loose between the engine and tranny(not sure what its called...so they have to order the part from Japan. I then ask how long this will take...the service manager says it typically takes 2 weeks, but in this case it could take 3-4 weeks maybe 1 month, maybe even 2 months.

I remember how easy it was to take my 2008 Ford F-150 to the dealership and they have all the parts in stock. This is so frustrating....
Yea it's because of the tsunami... if your so pissed off then sell your car and get another Ford.
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Old Mar 21, 2011 | 04:59 PM
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Originally Posted by btownsoccer22
Yea it's because of the tsunami...
^^^^ this ... all last week, it was all over the news, and CNN even covered the impact (huge) this has had on Japan's auto industry...

attention to current events helps understand shipping delays... sometimes
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Old Mar 21, 2011 | 04:59 PM
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From: Your mamy's bedroom
Wow, having a tough time understanding just-in-time inventory down there in Dallas eh?

Hate to burst your macro bubble but this pesky 9.0 earthquake has shut down US factories and has global implications.

http://www.sbs.com.au/news/article/1...tory-shut-down

http://www.thetruthaboutcars.com/201...e-supply-base/


I will refrain from posting further links as i'm not trying to be insulting. Just point out that a natural disaster of this magnitude in a 1st world country has a ripple effect around the globe, and not just with Mitsubishi heavy industries.
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Old Mar 21, 2011 | 05:00 PM
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From: Your mamy's bedroom
PS: Subbing to see what other insults others will come up with for the OP.
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Old Mar 21, 2011 | 05:07 PM
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Originally Posted by btownsoccer22
Yea it's because of the tsunami... if your so pissed off then sell your car and get another Ford.
nah you think..I was just venting
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Old Mar 21, 2011 | 05:15 PM
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2 months wait? at least you know your going to get your part. They lost everything !
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Old Mar 21, 2011 | 05:32 PM
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From: South Jerz
dont fret, sometimes they have the part in stock in a nearby mitsu warehouse
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Old Mar 21, 2011 | 07:18 PM
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I actually ordered a part from Japan 2 days before the Quake and I got it the other day (it didnt ship till after). So some stuff is still shipping just depends on what part of the country its coming from.
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Old Mar 22, 2011 | 08:38 AM
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Mitsubishi and Nissan both have parts factories online, but they have both suspended vehicle production. Toyota, Honda and Subaru have suspended both parts and vehicle production. So good news! You may get your part sooner rather than later.

However, I'd feel slightly bad about it because the ship carrying the parts will be taking up valuable dock space and loading time that could be used for bringing in aid.
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Old Mar 22, 2011 | 02:15 PM
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My rims that I ordered from Japan have been delayed months now, but I'm not *****ing because I have it a lot better here without rims than they do over there....
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Old Mar 22, 2011 | 03:25 PM
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OP: Just wondering, is the rattle near 3000 rpms? If yes, could you try to find out what the problematic part is? I have something similar...
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Old Mar 22, 2011 | 06:30 PM
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Originally Posted by Answer_1
OP: Just wondering, is the rattle near 3000 rpms? If yes, could you try to find out what the problematic part is? I have something similar...
Well the rattle is at idle and at 3000 rpm. The dealership called me today and they are saying it is a Dampner. I think its between the engine and tranny.
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Old Mar 22, 2011 | 06:38 PM
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Originally Posted by SUX2BU85
Well the rattle is at idle and at 3000 rpm. The dealership called me today and they are saying it is a Dampner. I think its between the engine and tranny.
the dealership said it was ok to drive the car and that it was not a major deal.
i made them record this on paper just in case something did happen, but they assured me it was ok.
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Old Mar 26, 2011 | 08:12 AM
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I had a rattle at idle but only in park. The dealer had my car for 3 1/2 weeks waiting for the part and having to do the labor. They called it a drive lug and it was between the flywheel and input shaft is what they told me.
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