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AWC doesn't work

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Old Jul 31, 2012 | 09:03 AM
  #16  
Dbzguy's Avatar
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From: San Diego
Originally Posted by DetroitRA
Now that I'm awake, I think it's covered under the bumper-to-bumper warranty, but not the powertrain. If you're still within powertrain warranty coverage (and still stock, obviously), you can pitch a fit and they may find some other way of paying for it under warranty. Initially, though, they will try to deny warranty repairs outside of the bumper-to-bumper coverage.

Ok well the part about them tryin to deny goes without sayin right? lol

But yeah the other stuff just doesnt make sense. Its part of the powertrain so Im not understanding why it wouldnt be covered ( being stock and not modified obviously), under PT warranty.
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Old Jul 31, 2012 | 12:41 PM
  #17  
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From: Paris, TN
Originally Posted by Dbzguy
Is there documented evidence where someone was denied warranty work by Mitsubishi because they specifically said that the ACD was a " luxury item " ?

Seems hard to accept.
yeah, on these forums, at least one of the Canadians got shot down with that claim from a dealership.

State side however, I have not seen anyone state that their dealership shot them down with that "luxury item" claim, because IIRC the warranty booklet that comes with US cars clearly states that it is covered.
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Old Jul 31, 2012 | 02:58 PM
  #18  
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From: At the apex
The pump is only covered under the 3 year 'new car' warranty. Sad but true.

Last edited by TrailBrake; Sep 20, 2012 at 10:12 AM.
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Old Aug 11, 2012 | 09:36 PM
  #19  
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From: Brampton Canada
Originally Posted by CanuckLancer
There was a TSB for the rear dif pump in cold climates IE North America where the pumps timing is delayed to not pump dif fluid until the fluid is up to operating temperature. Dif pumps were failing because they were working to hard in cold weather. I seriously doubt a front impact from an animal had anything to do with messing up your dif. Did you try to see if the connection was good on the switch? i might have loosened? Also the thing is under warranty you might want to get it checked out. Better safe then sorry.
I've been searching for this TSB for hours and I cannot find it. Would you know where I can find it?
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Old Aug 12, 2012 | 06:48 PM
  #20  
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From: Baltimore, MD
Originally Posted by sirchumpalot
I've been searching for this TSB for hours and I cannot find it. Would you know where I can find it?
https://docs.google.com/file/d/0Bzni...it?hl=en&pli=1
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Old Aug 20, 2012 | 07:51 PM
  #21  
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I just bought a 09 Ralliart in June from a dealer, and the center differential pump was not working. Part of the bill of sale condition was to fix the pump which was almost 3-4k$ Canadian moola, so I was lucky it was part of the sale agreement and I didn't pay a dime. They said it's something that breaks down sometimes after so much mileage, and mine was at 140,000km. The car worked fine but it was operating in 4x4 mode without any adjustments or bias, I also couldn't select mode (snow, tarmac, gravel). I got it fixed last month when the parts came in, I could tell the car had a lot more rear wheel bias once it was fixed, the fuel economy was back to normal as well. My wife also says the car is less jerky. She hated that car when I first bought it but now she's ok driving it. It makes a hell of a difference.
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Old Aug 21, 2012 | 10:20 AM
  #22  
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Yeah this is a very expensive fix if not covered by warranty. I took the car back to the dealership, to get the ecu fixed. They installed the new one, but after they tested the car with the new ecu installed it started throwing a protection code. So now they tell me its the pump too, and that the pump fried the original ecu. And thats why the new ecu threw a protection code to keep its selfs from frying too. They told me the price to fix both now would be right around 3200 dollars. My warranty is already gone. So looks like im stuck paying full price.
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Old Aug 21, 2012 | 12:14 PM
  #23  
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I came across this site acd-tuning.com and was very interested in what they specialize in considering it looks like there are quite a few of us that are running into this very expensive problem. I'm a bit apprehensive though considering they're in MD and I'm in MA and for the fact I haven't heard of them before even though I've been religously researching the issue for the past few weeks.
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Old Aug 21, 2012 | 12:21 PM
  #24  
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ACD-Tuning is a reputable company. 03chi-town and myself have recommended them a couple times. I believe that they've done work with some notable names in the Mitsu/Evo community.

I'll probably be using their rebuild services in the near future myself. My pump is just about dead.
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Old Aug 21, 2012 | 04:09 PM
  #25  
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From: Maryland
Originally Posted by TedMitsu
I came across this site acd-tuning.com and was very interested in what they specialize in considering it looks like there are quite a few of us that are running into this very expensive problem. I'm a bit apprehensive though considering they're in MD and I'm in MA and for the fact I haven't heard of them before even though I've been religously researching the issue for the past few weeks.
I'm sorry you haven't heard of us- we are fairly new to the scene (been around for over a year now) and what we do is very selective, so not everybody will be interested in us or what we have to offer. I will tell you that all of our clientele is 100% happy with what we have to offer and the services we provide. We have not had an unhappy customer yet and customer satisfaction is our goal.

Feel free to contact us with any questions you may have regarding your ACD system.

Matthew Manke
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Old Aug 21, 2012 | 05:03 PM
  #26  
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What codes are being thrown and how is pump pressure? When my pump was going (Covered under warranty.) Pressures looked normal, compared to a log after the pump was replaced. In hindsight I wish I had saved the log from when my pump was failing.
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Old Sep 16, 2012 | 09:52 AM
  #27  
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From: Los Lunas, NM
Originally Posted by TedMitsu
Like the title says. Everything else on the car is fine, but when I try to use the AWC it doesn't do anything. Anyone else experience this problem? I had gotten into a 4k fender bender with a big *** raccoon about 3 weeks ago and I just got my car back from the shop Friday. I noticed it today when it started raining--threw it into gravel; or tried to, and nothing happened.
Dang man how freaking big was that raccoon?
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Old Sep 17, 2012 | 08:32 AM
  #28  
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Originally Posted by Dbzguy
Is there documented evidence where someone was denied warranty work by Mitsubishi because they specifically said that the ACD was a " luxury item " ?

Seems hard to accept.

I just got shot down at the dealer like everyone else. Called Mits North America warranty center. The reviewed my claim that it should be covered as part of the power train and basically they said we disagree sorry. Their basis was that it is not one of the items explicitly stated in the warranty. so I pulled mine out and while the ACD pump is not on the list there are a couple of groups / categories of items which maybe it falls into. But I am not sure as the terminology is above my mechanical understanding. If someone with mechanical experience can take a look and let me know if the pump can fall within one of the categories I will push back on the denial of the claim some more and let everyone know how it goes.
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Old Sep 17, 2012 | 11:48 AM
  #29  
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I have the 5yr/100000km warranty. Is my pump still under warranty? I think it should be covered under the powertrain. The intended performance of the vehicle out of the box is only guaranteed when the pump is working. Why should we pay for this?

It's dead, the ECU has been reflashed and the tarmac was flashing. Now it's still flashing but I cant select modes unless I change it when I start the car fresh. Further to that, the modes are different sometimes when I start the car. Sometimes snow, sometimes gravel... It's annoying the hell out of me

Last edited by sirchumpalot; Sep 17, 2012 at 11:58 AM.
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Old Sep 17, 2012 | 02:50 PM
  #30  
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From: San Diego
Originally Posted by bryan9915
I just got shot down at the dealer like everyone else. Called Mits North America warranty center. The reviewed my claim that it should be covered as part of the power train and basically they said we disagree sorry. Their basis was that it is not one of the items explicitly stated in the warranty. so I pulled mine out and while the ACD pump is not on the list there are a couple of groups / categories of items which maybe it falls into. But I am not sure as the terminology is above my mechanical understanding. If someone with mechanical experience can take a look and let me know if the pump can fall within one of the categories I will push back on the denial of the claim some more and let everyone know how it goes.

Wow.. unbelievable. Still dont understand how a factory installed part does not fit into being covered under warranty...
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