With the amount of threads about Dynoflash's customer service that have popped up I figured I would chime in with my experience at pruven/dynoflash. All I can say is that I had a great time and was treated very well. After what must have been a suck day, not pruven or al's fault (dyno went down) the guys still treated me very well. Al worked around a TON of problems on my car (all which were my fault, I install parts like a club handed monkey) and managed to squeeze out 335 HP all the time working around a MASSIVE boost leak. This guy works his *** off for us, between dyno pulls Al would reflash my ECU and answer questions here on the forums then back to the dyno to make another run, all this while answering phone calls. He trully is a one man show so cut him some slack.
Thanks again Al, you rock
Nick Dimopoulos

 

are you allowed to speak/be with him while he tunes your car?

At turbotrix it sucks cz you just sit in the waiting room all day, and they'll give you ur keys and bill when they're done. also gotta look out for diesel who can scare the **** outta you!

 

Al was just here in Pittsburgh and Im soooo happy with my car now. This guy does a hell of a job! I have nothing but good things to say about how the day went. As do all the others that got tuned. He didn't even get to pissed when after installing a mbc for me, i forgot to tightin everything on my intake . I would recomend Dynoflash to anyone that is even remotely interested! Thanks again Al.

 

go AL!

 

Well AL still hasnt returned my PM's he responded to one and that was it. Wat gives?

 

I am sure he will. I am waiting on a response for over 2 days as well. This gets a bit frustrating,but we can all read that he is beyond busy. The guy is a 1 man show where he could probally be busy even with a few helpers.

try to be patient and we will all get handled ...I'm sure

evovette....congrats on the power you made even with having issues

 

Yea no bigs. Im not Upset or anything just found it strange that he answered one of me PM in a matter of seconds then ther rest were not answered. Guess he was tuning.

 

As far as I know Al is prepping his car because he races tomorrow against the World's Fastest STI at Etown in an exhibition match. All those with a way to go to Etown go there, watch the race, takes some videos and post them Sadly Im in PR but in August for the EVO vs WRX Shootout I will be there so people dont have to tell me what happened :grumble:

 

Most people dont sit in the waiting room all day, they drop it off and pick it up later, but for those who do stay, there is a nice tv and big couch, lots of reading. We dont let customers in the shop for insurance reasons, deisel although 180 lbs is a big baby..

Mark
turbotrix

 

Who the heck is Diesel? Dont tell me its a Dog or something

 

I would definately be afraid of a 180 lb dog! lol

 

180 lb dog? I'm guessing it's a dude...

 

yah its a dog .. LOL .. rotweiler

 

Personally I would rather stay out of the tuners hair and know that they are alone, focusing on my car, and not triple tasking.

 

no Sh_t haha, that's awesome. 180 lbs?