Dynoflash
Originally Posted by Evillusion
PM Sent. Refund my money. You have not been on a plane for 11 days. All I wanted was an order confirmation and maybe an explanation that the BOV was on backorder. But all I got was ignored. If you hope to continue doing business, I suggest you take a hard look at your level of customer service.
Ato-Mix, why are you even in here? Go elsewhere if you do not like Dynoflash or his loyal customers. You're beginning to become "one of those guys."
^ Well if it isnt Caesar himself....everyone else is giving the guy a hard time because he wanted to know whats up...just trying to support the guy. "One of those guys" sorry i dont follow, if you going to say something why dont you just come out and say and stop beating around the bush...semper Fi WR.
Last edited by AtO-MiX; Apr 25, 2006 at 01:18 PM.
Originally Posted by Evillusion
PM Sent. Refund my money. You have not been on a plane for 11 days. All I wanted was an order confirmation and maybe an explanation that the BOV was on backorder. But all I got was ignored. If you hope to continue doing business, I suggest you take a hard look at your level of customer service.
As I have stated before my profit level is less than $30 on these bov's by the time I pay pal pay fees and shipping, I can not commit to conducting a running dialouge on each order - if you want that type of e commerce solution you will have to deal with a outfit that has a more automated web commerce application and more staff to respond on the weekends - of course that will mean that you will wind up paying more like the $230 retail price of these units - assuming of course you can find any in stock
In any event - I already refunded you some time ago as I have no intention to have you as my customer
Best of luck
Al, You have got to be the busiest person I know.. I have purchased a few products from you and have always been satisfied by the results.. Evillusion, I hate to wait for my products as well, especially after paying my hard earned money, but when you approach the aftermarket of EVO parts, then you definitely know that their is more than one company to purchase from. I realize that you just want your customer satisfaction, and that is definitely all our concerns, but really, sending threats on an open forum will get you nowhere. I have been following Al for nearly 2 years now, and he has done everything in his power to make the EVO experience, the best experience. Now, obviously Forge has provided an explaination and Al too.. Your just gonna have to make a choice.. Wait for the best, or move on, but giving Al some time to respond would have definitely benefitted you in the long run.. Keep up the great work Al and Forge... Please don't ever sacrifice quality for time.
Active Duty Service Member serving abroad... I love my job!!!
Active Duty Service Member serving abroad... I love my job!!!
Originally Posted by Angel@forgemoto
Greetings all,
Especially you Al, it seems that you are taking some heat for a shortcoming on our end. The issue here does indeed lie with us, we have an extensive product range for a company of our size, and occasionally this leads to supply issues when things get backed up. We have been and continue to do everything in our power to design, test, manufacture and assemble all products as quickly as we can. We will be getting in another shipment of these to satisfy demand, but at the moment I can't give an accurate eta on when that will be. All I ask is that all of you remain patient and hold out for these great products, we are taking further steps to bolster productivity on our end to help alleviate some of this in the future and get them out to our dealers in quantity and in a more timely fashion.
I guess there are worse positions to be in then not having enough product to meet the demand. It does illustrate just how popular some of the Evo products have become, and for that we have to thank not only our dealers but more importantly all of the end users that continue to ask for and use the products. Rest assured, we are aware of how important you all are in this and will do our part, not only to supply all of you, but also to uphold the strong product support that we pride ourselves on.
Best regards to all,
Angel Robles
Forge Motorsport Us Director of Operations
Especially you Al, it seems that you are taking some heat for a shortcoming on our end. The issue here does indeed lie with us, we have an extensive product range for a company of our size, and occasionally this leads to supply issues when things get backed up. We have been and continue to do everything in our power to design, test, manufacture and assemble all products as quickly as we can. We will be getting in another shipment of these to satisfy demand, but at the moment I can't give an accurate eta on when that will be. All I ask is that all of you remain patient and hold out for these great products, we are taking further steps to bolster productivity on our end to help alleviate some of this in the future and get them out to our dealers in quantity and in a more timely fashion.
I guess there are worse positions to be in then not having enough product to meet the demand. It does illustrate just how popular some of the Evo products have become, and for that we have to thank not only our dealers but more importantly all of the end users that continue to ask for and use the products. Rest assured, we are aware of how important you all are in this and will do our part, not only to supply all of you, but also to uphold the strong product support that we pride ourselves on.
Best regards to all,
Angel Robles
Forge Motorsport Us Director of Operations
Forge is a great company and the products are worth waiting for !
Ok, the argument about this one customer vs Al is settled. No more discussion about that, or this will get deleted and warnings issued.
Al is always been a stand up vendor and Evo enthusiast. One mis-communication doesn't warrant this type of barrage, especially since it has been settled.
Al is always been a stand up vendor and Evo enthusiast. One mis-communication doesn't warrant this type of barrage, especially since it has been settled.
Just as a side note
I am 95% a traveling tuner and I have done 16 tuning trips since Jan 1
This means that I am frequently very hard to reach on the weekend
Mon - Thurs is the best time to reach me
I sell only a few parts which I feel are very imporant to service to my customers and I sell them at very good below retails prices
I sell ONLY
Forge MBC
Forge BOV
Buschur parts of all kinds
Alcohol kits
Please bear with me when ordering forge products per the notification of Forge above
Thanks
I am 95% a traveling tuner and I have done 16 tuning trips since Jan 1
This means that I am frequently very hard to reach on the weekend
Mon - Thurs is the best time to reach me
I sell only a few parts which I feel are very imporant to service to my customers and I sell them at very good below retails prices
I sell ONLY
Forge MBC
Forge BOV
Buschur parts of all kinds
Alcohol kits
Please bear with me when ordering forge products per the notification of Forge above
Thanks
Originally Posted by AtO-MiX
How does wanting his money back= him to be immature? He has the right to question Al it is his money after all. Once again like some of the others threads etc it comes down to his "amazing" customer service. I think he knows Al is a busy guy...even though that is now a played out excuse for not keeping in touch with his customers etc the guy just wanted to know what was going on...he should of tried and called him.
...Fanboys Assemble!!!
...Fanboys Assemble!!!
Originally Posted by Jim_Patterson
Its not the fact that he wants his money that makes him immature, its the fact that he went and threatened Al about the omighty bash on Evom if Al didnt respond.
Originally Posted by Evillusion
All of you can **** OFF. especially Warrtalon and all the other DynoFlush moron fanboys.
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Admin Emeritus
Joined: Jan 2003
Posts: 2,239
Likes: 101
From: NR Reading PA
Originally Posted by Evillusion
I tried every other method. This one worked. you can go get ****ed.
You are a guest here and your comments are not appreciated by many who do not want to read your "filtered ****" tirades. You were given fair warning by Fireball to curb you language, but yet posted a pretty foul mouthed response. (which I removed). You could have accomplished all of this without the verbose comments. Account disabled for 3 days. Thanks.
Speedlimit...