wasnt going to buy from them anyways... bad experience but i had no idea that they were doing this kind of stuff (agency power, etc)

now i will definitely never buy anything from them and i will be sure to let my friends know about this as well

 

+6 on the boycott.

There are way too many good vendors (Gruppe-S, Lancer Shop, RallySport Direct...) and tuners (Buschur, AMS, Vishnu...) who provide great customer service, back up their products, and actually support and contribute to the community in a positive way to even pay attention to some vendor who treats customers poorly. I haven't purchased anything from them, and now I never will. Even if only a third of the horror stories on Evom and Nasioc are true, it's way too many. I've had great experiences with Buschur and Gruppe-S and I'm sticking with them.

 

I thought you were smarter than that. Do you realize how much Vivid spends on advertising online? A lot. What does this mean, well it means when a person that has no clue about Vivid finds there ad they call them and as lond as Vivid doesn't screw up they will get there business.

 

agreed.

with that being said , every owner of an Evolution may or may not have found Evom or any other forum to search on the background of the company they purchase from . this is what is causing Vivid to stay in business , the un informed

 

yeah, I ordered a set of TEINS Flex suspension and the box was all beat up, the suspension scratched from hitting each other and the anti rust can was busted open so the anti rust was all over the inside of the box. They did give me some wrinkled up stickers though. :\ I figured, the suspension is bound to get dirty and beat up so I didn't deal with the headache of calling them.

 

I have ordered several things from them. Jackie has always taken care of me. No complaints here

 

+1, actually, +7.

 

no **** retard i know what they do,but people(even the ones that know) still continue to buy from them.just because you & some others have had a problem,does not mean this thread nor any other thread is going to stop people from buying from them.i myself have brought items from them,w/o any problems at all.vivid racing is going no where but up.there one of the biggest,and most money making companies in the U.S.there doing something right,even if you guys think there selling used parts

it's as simple as this.JUST DONT BUY FROM THEM IF YOU THINK THEY SUCK

 

well after hearing this, i'll just stick with shopping at lancer shop and a few other places i like. i have no time for doing this type of stuff and calling california and all that BS.

 

I say they are ok because I have had no problems with them! All i have to say is ask for Jackie and go from there! If he is not available call back or leave your info! My friend has never had any probs before with them either! I bet you all love lancershop because there is nothing like getting ebay parts that is listed using a companies name that does not even exists!
e.g. short shifter $16 on ebay-go find out how much they sell it for! Yes it is the same exact item! I can afford to buy both and compare thats why I know!
Other parts too that i wont list-dont have the time to waste!
Point is that they all screw up!
Why wait 3 mts for a part when they have it in stock! Dont be retarded!
In a market economy people have choices so use it!
Be careful of what you say they might very well drag you in the suit! jk lol

 

Add me to the list. I've been screwed over by them 4 different times. They've lied about product defects to me in order to make a sale. I also have heard that all their Agency power prodcuts are made in China.

 

Yeah Kartboy bashed Vivid and Agency Power because it's a knock off of their short shifter and bushings. They also stole GFB bov design and Greddy's Oil Catch can. Here's a link where a forum user brings up this point and look how professional Dan (one of the owners of Vivid) is with his own forum users. If this doesn't make them look guilty of stealing someone's design then I don't know. http://www.vividforums.com/showthread.php?t=18761 (notice they don't carry Kartboy or GFB products anymore)

Also, to show off how much car knowledge they have here's a link of their new turbo kit for an STi where apparently you can run 11s with it and STILL ROAD RACE WOOWZERS!!! http://www.vividforums.com/showthread.php?t=19116

I ordered brackets for my Sparco's and a BOV from them a long time ago and it took over a month and a half to get it and we had to call them atleast twice a week and they kept BSing us that oh it got sent to the wrong address they had to wait for it to come back to Vivid before they can send it back out again. Then it wasn't in stock and it was on back order. Then finally we said we wanted it shipped overnight because they screwed up and we've been waiting 3-4 weeks by this time and they said they couldn't send it overnight to us so we waited 10 more days and it didn't show up. Finally called them back and said we were calling the better business bureau and it showed up on my porch the next day (even though they couldn't overnight it..hmm). sorry it's so long but I'm posting another one next so I hope you don't care.

 

Not only does Vivid have poor service but they don't have any of the items in stock that they claim. They have a tiny garage filled with stuff and they drop ship everything. Suuure they'll probably claim they have a warehouse somewhere but I doubt that. Even if they do they still don't have most of what they claim to carry. They're a dropshipper for all the companies. Plus walk in there you'll see they don't even have a store front and they have a small garage and they make you wait at the front door for 15 minutes until they finally decide to help you out.

To top if off Dan is a terrible business guy over on their own forums he argues with forum users and threatens to shut down the forum... good one because shutting down the forum would hurt forum users more than Vivid. That's pure genious I encourage that to happen. Also, he likes to argue with his top forum users as well who know more about Subaru's and Evo's than he does. One example is one of the users asked which exhaust would be best and Dan says 2.5" piping is best for a WRX. Another forum user that is very very knowledgable (sp?) with WRX's explained no that 3" would be better and posted Dyno charts to back his point up. Dan got mad called the user an idiot and temporarily banned him. All because he was helping another user by telling him Dan was wrong and to not buy the wrong part. What a great business guy!!!! I would post the link to this but Dan deleted it ( I wonder why? ooh yeah that's right he got OWNED)

I've said since the day I recieved terrible service from them that I would never buy another part from them and I stick with those comments. Some of you who have had LUCK with getting your products in a quick amount of time have had just that LUCK. Once again sorry about this being so long.

 

Same here.

 

They can say whatever they want about being the biggest money making company in the U.S. I can say I make the most money selling parts too doesn't mean it's true. They advertise everywhere and so yup that helps out with everything but they might also be one of the biggest money making companies because they have nothing to pay for. Look at all those parts they stock! oops nope they don't stock them all my bad. I bet Gruppe-S makes just as much money if not more than Vivid and they have a dyno and a warehouse and products in stock to pay for. There are many companies that make more money than them, the other companies just aren't stuck up about it and care more about their customers than bragging about how much money they make. I'm betting that most of the users that have complained about Vivid AREN'T buying anything else from them, but if you don't post about it then the other people who might be thinking of using them to buy parts will get screwed and experience the same problems. So there ya go that's why people post about it.