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LancerShop customer service

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Old Oct 27, 2005 | 10:53 AM
  #1  
ElectricBlueEvo's Avatar
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From: Pinole, CA
Angry LancerShop customer service

Rant warning

So I ordered a EvoVIII UK badge and the confirming order was incorrect. Plus they charged my card for a backordered item. And you can't talk to customer service directly, only when they get around to returning your call. So you have to wait for them to call, if you call all you get is the ordering line, which is no help at all, they just send "messages" to customer service.

I'm sorry but this service sucks! Screw your outsourcing Lancershop!

Does anyone know a reputable supplier that has UK chrome EvoVIII badges?

TIA
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Old Oct 27, 2005 | 10:55 AM
  #2  
mump's Avatar
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From: Germany
PM them here. Justin is always on here and has always helped me out right away. He will make things right.
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Old Oct 27, 2005 | 10:57 AM
  #3  
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From: bay area
Check out myevostore.com
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Old Oct 27, 2005 | 11:03 AM
  #4  
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From: Denver, Colorado
never had a problem with them, you got unlucky. i bet it doesnt happen to you again from them.
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Old Oct 27, 2005 | 11:09 AM
  #5  
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From: redondo beach
yea pm justin, once i got in contact with him, everything went smooth
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Old Oct 27, 2005 | 11:35 AM
  #6  
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I've had nothing but great experiences there.

I didn't think they were backordered anymore, he just got some in.
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Old Oct 27, 2005 | 11:40 AM
  #7  
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From: Brighton, Michigan
ElectricBlueEvo - Sending a PM right now, please keep in touch!

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Old Oct 27, 2005 | 11:47 AM
  #8  
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From: Hot Az!!
pm justin he will fix everything, he will even give you some free goodies....
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Old Oct 27, 2005 | 12:33 PM
  #9  
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From: redondo beach
hey justin if you dont mind me asking...how come you guys decided to outsource your customer service..i mean you give A+ service..the outsourcing might give you a bad name.
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Old Oct 27, 2005 | 12:51 PM
  #10  
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From: Parker, CO
so do they have them in stock? I just saw that they posted that they were in stock?
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Old Oct 27, 2005 | 01:55 PM
  #11  
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From: new jersey
i had a horrible experience with them i would never order from them again
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Old Oct 27, 2005 | 02:04 PM
  #12  
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From: Austin, Texas
I ordered my UK trunk badge from them on the 23rd and they said the estimated time of arrival for them was November 5th (on back order, I believe). My badge shipped to me today...I was in shock. Excellent service. Seems like you just got unlucky ElectricBlueEvo.
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Old Oct 27, 2005 | 02:07 PM
  #13  
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From: 41° 59' N, 87° 54' W
My experience with lancershop has always been excellent.

l8r)
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Old Oct 27, 2005 | 02:08 PM
  #14  
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From: Southeast MI
I've never had a problem with Justin and Lancershop for the past year I've had my MR. Quality parts and good prices.

If you deal with him directly (pm) he should work things out.
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Old Oct 27, 2005 | 02:17 PM
  #15  
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I'm not a big fan of there outsourcing, I havn't had to many problems though. But I would like to know if something is outta stock before I order it and not after a couple weeks with me calling in to check on it.

On the other hand, Justin has always been prompt in calling me back.

Last edited by wallyevolution; Oct 27, 2005 at 02:24 PM.
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