A Bad Vendor Experience!!
Feb 28, 2006, 10:13 PM
#61
Originally Posted by Turd Squirter
I had all sorts of names I stopped myself from calling you, but you were the first to get personal. It speaks to your character and your level of maturity. A CC transaction (refund or debit) will not appear for 24-48 hours in most cases. It has to go through two financial institutions. He'll get his money tomorrow or the next day but you'll never bump this thread to say you were wrong. You're not man enough. You'll just find something else to complain about.
I must say you are have some problems.
I ma not the one who is wrong here group s is. I didnt make fraudulent charges on a credit card GROUP S did. Get that through your head too.
Feb 28, 2006, 10:22 PM
#62
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Originally Posted by justchil
It could be as simple as two employee's sold the same parts the same day while they were both in stock.. maybe they need better inventory tracking.. but who am I to speculate.
If I was in that situation I would be upset at first too. If I received a prompt refund I would have gladly taken the offer and never thought twice about it.
I just don't understand what you expect to gain from this. The only thing I can think of is maybe you hope they loose biz which in return will make you happy. If this was a common problem with the company I could easily see myself doing the same thing.
With that said I've had small problems with random vendors myself. It's hard to stay calm when hard earned cash is involved but it's all about how you approach the problem and how they deal with it. I personally have had great success with the few "hard to find (at the time at least) items.
just my .02 guys nothing personal
If I was in that situation I would be upset at first too. If I received a prompt refund I would have gladly taken the offer and never thought twice about it.
I just don't understand what you expect to gain from this. The only thing I can think of is maybe you hope they loose biz which in return will make you happy. If this was a common problem with the company I could easily see myself doing the same thing.
With that said I've had small problems with random vendors myself. It's hard to stay calm when hard earned cash is involved but it's all about how you approach the problem and how they deal with it. I personally have had great success with the few "hard to find (at the time at least) items.
just my .02 guys nothing personal
Checking your CC is common sense. If you don't do this already something is wrong. I'm not going to argue with anyone with anyone but you're doing nothing to help the guys situation (not that any of us could really do much).
In spite I'm going to order something from gruppe-s tomorrow haha. I'll shut up now.
Feb 28, 2006, 10:26 PM
#63
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Originally Posted by SKILMATIC
I dont care if they fix it or not...
Feb 28, 2006, 10:30 PM
#64
Originally Posted by Turd Squirter
And therein lies the difference between you and the rest of us. Mistakes happen and all businesses make them (whether you want to call them "fraud" or recognize them as the simple human errors they are). It's how a business responds to these mistakes. If the thread starter was a rational guy he would have taken his discount and posted a quick thread thanking Gruppe-S for their customer service and for quickly reconciling the charges. Somehow he got fixated on the problem rather than what they did to correct it. So did you.
Feb 28, 2006, 10:39 PM
#65
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So what are you still going on about then? I mean you're really beating to death this whole thing about "fraud". When exactly does it go from being a fraudulent charge to a simple mistake? I dunno about you, but I'm pretty damn sure it's right about the time the guy on the phone apologizes for the error and offers to give you some free ish for the hassle. No?
Feb 28, 2006, 10:39 PM
#66
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what are you doing modding your car anyway if you dont have a "buffer" of money in case something goes wrong or you have an emergency of some kind and you need some money.... all this shows me is that your young or extremely immature, or maybe both.. you blaming Gruppe-s for your lack of money management is juvenile.. and the way you handled the situation is the most childish way possable. You should have taken the punch and waited to see what happens instead of trying to make them look like the bad guy... are you going to do this everytime a company has an accident 
. i hope not.... once again Gruppe-s is a great company!!!!! keep up the good work guys 
. i hope not.... once again Gruppe-s is a great company!!!!! keep up the good work guys
Feb 28, 2006, 10:43 PM
#67
Originally Posted by SKILMATIC
Well read the thread before you start accusing me of name caling. Not to mention the whole forum is full of it. Or do you want to argue that as well?
let me take care of the other people. just because some one else does it doesn't mean that you have to do it.
Also my argument is correct with the standards of the LAW. If you cant understand that then as a mod you should know when an infraction of a retarded nature would occur.
your argument is correct by the law but only if this was fraud (which i will guarentee you it wasn't). if they would not refund him his money, than yes, i would sue their asses and i will personally help the guy get his money back or at least ban them from the forum (never going to happen with gruppe-s)
IMO it is retarded to let someone commit fraudulent charges on your credit card and not do anyhting about it. Hows that for a retarded argument?
still retarded. you automaticly assume that it is fraud while the rest of us still think that it was an honest mistake. have you ever dealt with gruppe-s? i have bought over 5k in parts from them and got the best service i have ever recieved. did they make mistakes? they sure did. did they do everything to fix them? you bet.
PS. I hope you being a moderator dont ban me cause I dont agree with you. However, banishment is always the easy way out. Now I can understand if I was flaming someone for no apparent reason but if someone choses to not read the thread starter and posts somethign that is obviously not true and you are constantly being called on it IMO that is idiocy. However, I understand you have to do your job.
i would never bban you for not agreeing with me. many people do not agree with me and that is fine. however, i will ban you for name calling because it is against the rules of this board. i gave you a warning and did not ban you which means that i do want you to stay and be a part of this forum only without the name calling
let me take care of the other people. just because some one else does it doesn't mean that you have to do it.
Also my argument is correct with the standards of the LAW. If you cant understand that then as a mod you should know when an infraction of a retarded nature would occur.
your argument is correct by the law but only if this was fraud (which i will guarentee you it wasn't). if they would not refund him his money, than yes, i would sue their asses and i will personally help the guy get his money back or at least ban them from the forum (never going to happen with gruppe-s)
IMO it is retarded to let someone commit fraudulent charges on your credit card and not do anyhting about it. Hows that for a retarded argument?
still retarded. you automaticly assume that it is fraud while the rest of us still think that it was an honest mistake. have you ever dealt with gruppe-s? i have bought over 5k in parts from them and got the best service i have ever recieved. did they make mistakes? they sure did. did they do everything to fix them? you bet.
PS. I hope you being a moderator dont ban me cause I dont agree with you. However, banishment is always the easy way out. Now I can understand if I was flaming someone for no apparent reason but if someone choses to not read the thread starter and posts somethign that is obviously not true and you are constantly being called on it IMO that is idiocy. However, I understand you have to do your job.
i would never bban you for not agreeing with me. many people do not agree with me and that is fine. however, i will ban you for name calling because it is against the rules of this board. i gave you a warning and did not ban you which means that i do want you to stay and be a part of this forum only without the name calling
Feb 28, 2006, 10:50 PM
#68
i too had somewhat of a problem having to due with the JDM 9 bumper they told me a Specific month and all i was suposed to receive it and it didnt show. also the owner and the store were closed when after i toke this order so when i called i never got through and what not. finally i was called from them telling me they can either refund me or i can wait one more month for the product. it is now march i still havent received the product yet. but i did email them and they responded back that same night. they told me next week it should be here in florida it was running a tad late but will be here next week. so im going to hope they keep their word this time. otherwise i wont be such a happy camper come next week.
Feb 28, 2006, 11:05 PM
#69
Originally Posted by SKILMATIC
Well read the thread before you start accusing me of name caling. Not to mention the whole forum is full of it. Or do you want to argue that as well?
Also my argument is correct with the standards of the LAW. If you cant understand that then as a mod you should know when an infraction of a retarded nature would occur.
IMO it is retarded to let someone commit fraudulent charges on your credit card and not do anyhting about it. Hows that for a retarded argument?
PS. I hope you being a moderator dont ban me cause I dont agree with you. However, banishment is always the easy way out. Now I can understand if I was flaming someone for no apparent reason but if someone choses to not read the thread starter and posts somethign that is obviously not true and you are constantly being called on it IMO that is idiocy. However, I understand you have to do your job.
Also my argument is correct with the standards of the LAW. If you cant understand that then as a mod you should know when an infraction of a retarded nature would occur.
IMO it is retarded to let someone commit fraudulent charges on your credit card and not do anyhting about it. Hows that for a retarded argument?
PS. I hope you being a moderator dont ban me cause I dont agree with you. However, banishment is always the easy way out. Now I can understand if I was flaming someone for no apparent reason but if someone choses to not read the thread starter and posts somethign that is obviously not true and you are constantly being called on it IMO that is idiocy. However, I understand you have to do your job.
Hell. I'll accuse you of name calling. Look at post #57. The very fist sentance 6th word you are calling names.
Although I have never dealt with the mentioned vendor, Im sure it was an honest mistake. Look at some of your grammer and spelling before you shout idiot and "idiocy." Get off your moms' tit and grow up.
Feb 28, 2006, 11:08 PM
#70
SKILMATIC,
i don't know about you but this does not look like a vendor that will commit ccredut card fraud:
http://forums.nasioc.com/forums/showthread.php?t=241927
i don't know about you but this does not look like a vendor that will commit ccredut card fraud:
http://forums.nasioc.com/forums/showthread.php?t=241927
Feb 28, 2006, 11:33 PM
#72
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Originally Posted by SKILMATIC
I will beleive it when I hear they have refunded 100% of your money and will give you discounts on future purchases. When this ovccurs I will rendor groupe a good vendor.
NO NO NO!!! he turned down the discounts and went public, if you are reading this gruppe, don't bother with this guy, he'll just post another thread that the test pipe you gave him for free shipped in 4 days, not in 3 like he was told. tsk tsk
Feb 28, 2006, 11:36 PM
#73
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I have delt with gruppe-s on several occasions. They ARE NOT scammers! They are one of the best vendors here IMO! One time when i ordered a BOV, the sales guy (i think was Gil at the time) told me it was on backorder. he could tell i was bummed so he just said he'd give me the one he was about to put on his car and he'd wait for the next shipment. I said that he didn't have to do that but he insisted. THOSE GUYS ARE A CLASS ACT. They have always been up front with me and i can guarantee you it was just a mistake on their part.
But i can understand the frustration with the original poster but i have no idea why SKILSWHATEVER has his panties in a bunch. Dude, take a deep breath, relax, and maybe take some laxitive cause you are all backed up man...
But i can understand the frustration with the original poster but i have no idea why SKILSWHATEVER has his panties in a bunch. Dude, take a deep breath, relax, and maybe take some laxitive cause you are all backed up man...
Feb 28, 2006, 11:36 PM
#74
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I had a similar exp---->I ordered my clutch flywheel from them on JAN 30 and it said on the web site usually ships in one day. I waited two weeks called twice and left messages waited another week and called left a message and no one got back to me. They gave me no email or phone call back to tell me that the clutch/flywheel was out of stock and were looking for someone to get it from. Their supplier finally gave it to them and i will get it 6 weeks after the order. So beware when doing business with gruppe-s they are a poor customer service company.
Feb 28, 2006, 11:36 PM
#75
let me take care of the other people. just because some one else does it doesn't mean that you have to do it.
your argument is correct by the law but only if this was fraud (which i will guarentee you it wasn't). if they would not refund him his money, than yes, i would sue their asses and i will personally help the guy get his money back or at least ban them from the forum (never going to happen with gruppe-s)
Sorry hate to break it to ya I dont care how you look at it walking out of a store with their merchandise and after they catch you with it and you tell them"oh but I am sorry I didnt know I had these things in my hand" isnt going to go very well with a judge.
still retarded. you automaticly assume that it is fraud while the rest of us still think that it was an honest mistake. have you ever dealt with gruppe-s? i have bought over 5k in parts from them and got the best service i have ever recieved. did they make mistakes? they sure did. did they do everything to fix them? you bet.
i would never bban you for not agreeing with me. many people do not agree with me and that is fine. however, i will ban you for name calling because it is against the rules of this board. i gave you a warning and did not ban you which means that i do want you to stay and be a part of this forum only without the name calling