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Can a dealer do this?

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Old Apr 15, 2006 | 08:32 AM
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Can a dealer do this?

Ok, I was at my Mitsu dealer yesterday to pick up my plates, and I thought I would ask the service dept. guy a question about mods and warranty.

Me: Hello, I have a quick question about evo warranty.
Him: ok
Me: If I put on different springs on my car, that are a bit stiffer and about an inch lower, what warranty would it void.
Him: everything
Me: what you mean everything? Engine, drivetrain etc.
Him: Yup
Me: How?
Him: BECAUSE

And HE walked away, leaving me stand there like an idiot :

Man he got me so p!ssed off, he wouldn't even have a conversation with me. They are all nice and kiss your *** when you are about to buy a car, but after you do, they don't give a f@ck.

But anyways, can the dealer void the entire warranty for putting on different springs?
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Old Apr 15, 2006 | 08:33 AM
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hell no..
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Old Apr 15, 2006 | 08:35 AM
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No they can not..
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Old Apr 15, 2006 | 08:36 AM
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No They Cannot Void Your Warranty, If They Do Get An Attorney
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Old Apr 15, 2006 | 08:37 AM
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He is just scaring you. The world these days works on emails, so when you fill out your survey from the dealership make sure you add that comment and treatment you got.
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Old Apr 15, 2006 | 08:41 AM
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No. That service guy doesnt know crap. Ask him to proove how it will viod your warranty. Make a mentl note to never get your car serviced there again.
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Old Apr 15, 2006 | 08:45 AM
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Originally Posted by PapitoEVO8
He is just scaring you. The world these days works on emails, so when you fill out your survey from the dealership make sure you add that comment and treatment you got.

Well the thing is, when I got back in my car, there was a paper/survey on my seat, and apperantly they gave themselves a 100% satisfaction on behalf of me, that was another thing that pissed me, how are you gonna fill out a survey, that I was soppose to fill out.
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Old Apr 15, 2006 | 08:47 AM
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take it back and say something about it in front of a lot of people.
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Old Apr 15, 2006 | 08:52 AM
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Originally Posted by derangedazn
take it back and say something about it in front of a lot of people.
I agree, but make sure you never go back there for service.
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Old Apr 15, 2006 | 08:54 AM
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It would only void your warranty on suspension components but not the rest of the warranty. You might want to try a different dealer for any kind of warranty work since this one might be headache to deal with.
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Old Apr 15, 2006 | 08:57 AM
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Originally Posted by xmaciek82x
Well the thing is, when I got back in my car, there was a paper/survey on my seat, and apperantly they gave themselves a 100% satisfaction on behalf of me, that was another thing that pissed me, how are you gonna fill out a survey, that I was soppose to fill out.
You should get one in the mail. Plus you can email your Mitsubishi district office to request a survey or report a problem with your dealership
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Old Apr 15, 2006 | 09:23 AM
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I woul dhave went right to the saleman and said what is the BS and made a big complaint right there. He probably figures your an idiot so he gave you that answer.
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Old Apr 15, 2006 | 09:26 AM
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https://www.evolutionm.net/forums/evom-new-member-faqs-evom-rules/2769-warranty-questions-answered.html

In sum, under federal law, the warranty will not cover any problems CAUSED by your modifications, but continues to apply to the remainder of the car. Pretty simple, really, and eminently logical.

And by the way, this is not a question of "voiding" the warranty; it's simply a matter of what the warranty covers.

It's amazing how many dealers don't get these simple concepts. As a lawyer who's represented auto manufacturers, I have no problem explaining it to service reps. I actually kind of enjoy it.

Last edited by Rod Munch; Apr 15, 2006 at 09:29 AM.
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Old Apr 15, 2006 | 09:32 AM
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No but they do. Hardly anybody fights them because of the time and hassle so they use any excuse. The law is in my sig..
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Old Apr 15, 2006 | 09:57 AM
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If you manage to force them to accept the warranty they'll probably take a few months "trying to replicate the problem" or "ordering parts". They don't just give in and do it for you all nicely. They'll find some way to screw you since you pissed them off.
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