dealership and some problems HELP. thanks
Originally Posted by evodan2004
bull ****. cause this started befor i had brake work done and i always washed with soap and water. so im fighting this till i die. but i need help as im looking for numbers to people that can help me.
Good luck!
Originally Posted by blue by ray
One thing that would concern me now is BBY is a no longer production color i guess the would have to just paint it.
ok i called that number. service department is closed. il call tomarrow and then il update this thread with what i said and what they said and what im doing next. thanks for the help guys but KEEP IT COMING. never enoff help in this situation.
Originally Posted by blue by ray
Not in New Jersey but I am at school in RI and they are taking care of my wing and brakes. The New England reps seem to be a little better from my experience. I live in NY and they didn't give me the time of day.
Still waiting for my wing to come in but the brake is in and they are replacing both with no hard time at all.
The dealership is Ocean Mitsubishi in Warwick, RI. Phone # is (401) 886-0700
Hope this helps.
Still waiting for my wing to come in but the brake is in and they are replacing both with no hard time at all.
The dealership is Ocean Mitsubishi in Warwick, RI. Phone # is (401) 886-0700
Hope this helps.
i told him my story at my dealer and the truble im having. he said he feels sorry for me. he then told me what he can do. so here it is. i got to take pics of my brakes and send him my info. he then will do his thing and then call me to replace them. i just have to drive 3 hours to get them done. no problem with that. thnks so much for your help.
hey evodan2004,
someone is giving you a line of bs big time. the tsb on the rear spoiler clearly states that if YOU tell them you want an evo 8 spoiler they HAVE to replace it with one, it says in big bold letters that they can not just replace the spoiler with what the feel like. and no they did not stop making them, they cant. by law any manufacture has to make available for 10 years any part for a vehicle that they have made. not that isnt to say that the full c/f wing is back ordered, which both wings are.
now on to your brembo's. that dealer can replace the calipers with new ones ONLY if their facing DPSM (district parts and service manager) approves it. the dealership has to take pictures of the calipers and email them to the DPSM or the DPSM has to come out and visually inspect your vehicle before he/she will approve the replacement.
It is unfortunate that you are having a difficult time getting these items repaired. I can not speak for that dealership or the circumstances that pertain to your car, but the usual time frame to replace both the calipers and the wing that I have ran into has been about 2-3 months, due to the calipers having to come from different sources and the back order on the particular wings.
If you have less than 3 years or 36k, which ever came up first from the original In-service date, you shouldn't been having any problem. If you continue have problems ask them for their customer relations number and file a report, if they won't give that number, then p/m me and I will give it to you.
someone is giving you a line of bs big time. the tsb on the rear spoiler clearly states that if YOU tell them you want an evo 8 spoiler they HAVE to replace it with one, it says in big bold letters that they can not just replace the spoiler with what the feel like. and no they did not stop making them, they cant. by law any manufacture has to make available for 10 years any part for a vehicle that they have made. not that isnt to say that the full c/f wing is back ordered, which both wings are.
now on to your brembo's. that dealer can replace the calipers with new ones ONLY if their facing DPSM (district parts and service manager) approves it. the dealership has to take pictures of the calipers and email them to the DPSM or the DPSM has to come out and visually inspect your vehicle before he/she will approve the replacement.
It is unfortunate that you are having a difficult time getting these items repaired. I can not speak for that dealership or the circumstances that pertain to your car, but the usual time frame to replace both the calipers and the wing that I have ran into has been about 2-3 months, due to the calipers having to come from different sources and the back order on the particular wings.
If you have less than 3 years or 36k, which ever came up first from the original In-service date, you shouldn't been having any problem. If you continue have problems ask them for their customer relations number and file a report, if they won't give that number, then p/m me and I will give it to you.
Originally Posted by evodan2004
WOW EXTREAMLY HELPFULL. i called him up. he took me thru this hole prosses and whatnot. here is what the convo was about.
i told him my story at my dealer and the truble im having. he said he feels sorry for me. he then told me what he can do. so here it is. i got to take pics of my brakes and send him my info. he then will do his thing and then call me to replace them. i just have to drive 3 hours to get them done. no problem with that. thnks so much for your help.
i told him my story at my dealer and the truble im having. he said he feels sorry for me. he then told me what he can do. so here it is. i got to take pics of my brakes and send him my info. he then will do his thing and then call me to replace them. i just have to drive 3 hours to get them done. no problem with that. thnks so much for your help.
Hey no problem man, like I said they have been very helpful with me. You just have to be polite and firm. Glad to see this is working out for you. Let me know when you're in RI; I'm here until May 22nd.
Originally Posted by sabastian458
hey evodan2004,
someone is giving you a line of bs big time. the tsb on the rear spoiler clearly states that if YOU tell them you want an evo 8 spoiler they HAVE to replace it with one, it says in big bold letters that they can not just replace the spoiler with what the feel like. and no they did not stop making them, they cant. by law any manufacture has to make available for 10 years any part for a vehicle that they have made. not that isnt to say that the full c/f wing is back ordered, which both wings are.
now on to your brembo's. that dealer can replace the calipers with new ones ONLY if their facing DPSM (district parts and service manager) approves it. the dealership has to take pictures of the calipers and email them to the DPSM or the DPSM has to come out and visually inspect your vehicle before he/she will approve the replacement.
It is unfortunate that you are having a difficult time getting these items repaired. I can not speak for that dealership or the circumstances that pertain to your car, but the usual time frame to replace both the calipers and the wing that I have ran into has been about 2-3 months, due to the calipers having to come from different sources and the back order on the particular wings.
If you have less than 3 years or 36k, which ever came up first from the original In-service date, you shouldn't been having any problem. If you continue have problems ask them for their customer relations number and file a report, if they won't give that number, then p/m me and I will give it to you.
someone is giving you a line of bs big time. the tsb on the rear spoiler clearly states that if YOU tell them you want an evo 8 spoiler they HAVE to replace it with one, it says in big bold letters that they can not just replace the spoiler with what the feel like. and no they did not stop making them, they cant. by law any manufacture has to make available for 10 years any part for a vehicle that they have made. not that isnt to say that the full c/f wing is back ordered, which both wings are.
now on to your brembo's. that dealer can replace the calipers with new ones ONLY if their facing DPSM (district parts and service manager) approves it. the dealership has to take pictures of the calipers and email them to the DPSM or the DPSM has to come out and visually inspect your vehicle before he/she will approve the replacement.
It is unfortunate that you are having a difficult time getting these items repaired. I can not speak for that dealership or the circumstances that pertain to your car, but the usual time frame to replace both the calipers and the wing that I have ran into has been about 2-3 months, due to the calipers having to come from different sources and the back order on the particular wings.
If you have less than 3 years or 36k, which ever came up first from the original In-service date, you shouldn't been having any problem. If you continue have problems ask them for their customer relations number and file a report, if they won't give that number, then p/m me and I will give it to you.
You're absolutely right about the 10 years. Didn't think of that before.
Originally Posted by sabastian458
hey evodan2004,
someone is giving you a line of bs big time. the tsb on the rear spoiler clearly states that if YOU tell them you want an evo 8 spoiler they HAVE to replace it with one, it says in big bold letters that they can not just replace the spoiler with what the feel like. and no they did not stop making them, they cant. by law any manufacture has to make available for 10 years any part for a vehicle that they have made. not that isnt to say that the full c/f wing is back ordered, which both wings are.
now on to your brembo's. that dealer can replace the calipers with new ones ONLY if their facing DPSM (district parts and service manager) approves it. the dealership has to take pictures of the calipers and email them to the DPSM or the DPSM has to come out and visually inspect your vehicle before he/she will approve the replacement.
It is unfortunate that you are having a difficult time getting these items repaired. I can not speak for that dealership or the circumstances that pertain to your car, but the usual time frame to replace both the calipers and the wing that I have ran into has been about 2-3 months, due to the calipers having to come from different sources and the back order on the particular wings.
If you have less than 3 years or 36k, which ever came up first from the original In-service date, you shouldn't been having any problem. If you continue have problems ask them for their customer relations number and file a report, if they won't give that number, then p/m me and I will give it to you.
someone is giving you a line of bs big time. the tsb on the rear spoiler clearly states that if YOU tell them you want an evo 8 spoiler they HAVE to replace it with one, it says in big bold letters that they can not just replace the spoiler with what the feel like. and no they did not stop making them, they cant. by law any manufacture has to make available for 10 years any part for a vehicle that they have made. not that isnt to say that the full c/f wing is back ordered, which both wings are.
now on to your brembo's. that dealer can replace the calipers with new ones ONLY if their facing DPSM (district parts and service manager) approves it. the dealership has to take pictures of the calipers and email them to the DPSM or the DPSM has to come out and visually inspect your vehicle before he/she will approve the replacement.
It is unfortunate that you are having a difficult time getting these items repaired. I can not speak for that dealership or the circumstances that pertain to your car, but the usual time frame to replace both the calipers and the wing that I have ran into has been about 2-3 months, due to the calipers having to come from different sources and the back order on the particular wings.
If you have less than 3 years or 36k, which ever came up first from the original In-service date, you shouldn't been having any problem. If you continue have problems ask them for their customer relations number and file a report, if they won't give that number, then p/m me and I will give it to you.
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