Accolade be warned
Originally Posted by SKILMATIC
No you give him his refund first then you deal with seibon. I dont care if it has to come out of your own personal pocket. Its his money!!!!!!!!!!!!! He payed for an item that you dont have and that you didn't deliver so when he asks for a refund he should get it IMMEDIATELY!!!!!!!!!!!!!
...and here it is over 3 weeks later and he's still waiting for his refund.
Thread Starter
Newbie
Joined: Jun 2003
Posts: 46
Likes: 0
From: Dubai
Hi all
here is the reply to my mail.....
Hi Sir,
Our Company is only registered to SUPPLY goods for any foreigne
exchange we
have earned,
To refund money takes months and months of approval. We usually ship
goods
on behalf of the value sent to us,
regards
Dimantha
here is the reply to my mail.....
Hi Sir,
Our Company is only registered to SUPPLY goods for any foreigne
exchange we
have earned,
To refund money takes months and months of approval. We usually ship
goods
on behalf of the value sent to us,
regards
Dimantha
We had a similar problem like this on our local forum, but really, from a business standpoint, you are only as good as your suppliers. If i were you id consider dropping Seibon, as you can see how they have affected you on a business level.....
Evolving Member
Joined: Jan 2006
Posts: 174
Likes: 0
From: Yonkers
Originally Posted by Dave@Accolade
Maybe you are confused because I myself personally, have become one of the highest rated gold vendors on the site.. We carry everything from performance parts to interior accessories to our main line of exterior parts..
Not to mention Accolade is one of the largest on here, we may have a few issues here and there mainly because the extent of our operations.. we are not the local garage shop vendor down the street.. We are dispatching parts to Dubai, Kenya, Brazil etc etc.. its not easy but we are effective and reliable as a world class provider.
Now as we have explained before this became problematic due to SEIBON not providing parts in the time alloted.
Some of you evo owners just like to drop bombs, and dont care what you say or stop and think what you have just said.
REFUNDING this customer has now become a level of urgency and we will correct this post haste.
Not to mention Accolade is one of the largest on here, we may have a few issues here and there mainly because the extent of our operations.. we are not the local garage shop vendor down the street.. We are dispatching parts to Dubai, Kenya, Brazil etc etc.. its not easy but we are effective and reliable as a world class provider.
Now as we have explained before this became problematic due to SEIBON not providing parts in the time alloted.
Some of you evo owners just like to drop bombs, and dont care what you say or stop and think what you have just said.
REFUNDING this customer has now become a level of urgency and we will correct this post haste.
can u say BUYING TIME... thats all this guy is doing buying himself more time ... the man orders a part from Accolade... Accolade DOESNT deliver... Accolade blames Seibon...
im getting my Evo next month... and will put about $4000 in mods...i will NEVER buy anything from this company... never seen so many pathetic excuses in my entire life... give him his money back and take it as a loss...or write it off
Originally Posted by Brian_H
Justfied or not you'll be labeled as a 'vendor basher' and possibly banned. All you have to do is reccomend to someone to do some research on who they buy from prior to making their purchase.
Originally Posted by Dave@Accolade
I will contact our international department and ask them what is taking so long.. I agree this is taking longer then it should, But last I spoke with them they said they requested for central bank approval to wire.. I am not sure what that means whether or not that has to do with the the buyer being from the Middle East and the Patriot Act of 2001. Again I will see what is the hold up.