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Putting customer service into perspective....

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Old May 1, 2007 | 06:30 PM
  #16  
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From: at the 5-10 no limit tables
i dont think ive read anything bad review on evom about bushur
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Old May 1, 2007 | 06:31 PM
  #17  
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Thats awesome Dave, time to upgrade your software maybe....
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Old May 1, 2007 | 07:06 PM
  #18  
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That is only an average of about 6 sales a day.

Sounds like it should be more than that.
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Old May 1, 2007 | 07:31 PM
  #19  
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Originally Posted by Dennis F
That is only an average of about 6 sales a day.

Sounds like it should be more than that.
6 new customers a day... Sales would be a lot higher. You didn't factor in if somebody previously was in the database making a purchase. Plus he hasn't posted how many total sales they've had over time.

Still, 6 NEW customers a day isn't bad.
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Old May 1, 2007 | 07:39 PM
  #20  
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I was going by his statement about shipping 100 things in a day.

I also didn't even bother to factor in holidays, weekends etc.
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Old May 1, 2007 | 07:50 PM
  #21  
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Originally Posted by Dennis F
I was going by his statement about shipping 100 things in a day.

I also didn't even bother to factor in holidays, weekends etc.
Go away and buy some ebay parts.
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Old May 2, 2007 | 01:35 AM
  #22  
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From: Cut throat, Orlando
Well, I'm glad I made it before the cap!!! Only thing is I need to make my invoice a lot LARGER I hope to see you fellas soon!!!
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Old May 2, 2007 | 04:36 AM
  #23  
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That is a lot of customers. Congrats on the shop coming so far and doing so well, and to continued growth and success.
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Old May 2, 2007 | 01:17 PM
  #24  
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Yes, this post is NOT about the actual invoices, this is individual customers.

If you figure there are 52 weeks in a year and we work 5 of those days per week that's 260 working days (forget holidays). 2001-2007, 6 years, that's 1560 working days. 14,500 customers entered in the database. That works out to 9.3 new customers entered into the computer per day. Wow.
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Old May 2, 2007 | 01:26 PM
  #25  
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I am one of those 14,500.

I believe I still have an open invoice but its only for 1 or 2 dollars.
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Old May 2, 2007 | 01:26 PM
  #26  
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david, congrats on your success! i am one of those customers and i have spent a few thousand dollars with you and i am very happy with your service and products. just out of curiousity, how many employees do you have total?
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Old May 2, 2007 | 02:11 PM
  #27  
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stupid post

Last edited by corkscrew; Aug 10, 2007 at 11:29 AM.
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Old May 2, 2007 | 02:36 PM
  #28  
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There are a total of 9 of us here.

Not sure, google enron and find out. Maybe your 2nd post on EVOm can be something worth reading..........
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Old May 2, 2007 | 05:45 PM
  #29  
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From: In the Shop in Alabama
Dave--You're living the American Dream....good going, While I have'nt ever bought anything from you your reputation is good, considering the amount of business that you. Keeping a small company healthy takes lots of effort. I along with 99% of the people on EvoM hope that you continue to prosper, because if you do well then the EVO community will also being doing well and be healthy.
Since you started this post why don't you tell us what your plans are for your companies immediate future.....hiring more empployees? new location(building) starting a new devision for sales?...we all want to know...
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Old May 2, 2007 | 08:33 PM
  #30  
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Plans for the immediate future...............nothing major. Right now we are concentrating pretty hard on Subaru's actually, which has no business or interest on these forums. Problem is there are 50 times more Subaru's out there than EVO's, so the potential for sales are much higher. Business is good in both the EVO and Subaru world.

I have no intentions of hiring anyone else, adding on or expanding. We have enough room to squeeze by each day, so we make due. I surely don't need more overhead. Everyday some new shop pops up with empty promises and everyday someone buys from that shop. It is less money to keep good shops around. Ends up leaving a pile of junk *** EVO's in it's wake, I get to see more and more of them each day. It's getting funny as the EVO's are turning into DSM's, the majority of the DSM's have become scrap metal and I see a lot of EVO's going the same route.............sorry, getting off topic.

As for the EVO's we are working on some cool stuff that I hope to be talking about and testing in the upcoming months, if not sooner.

Should be a lot of fast stuff popping up too, I know we have been turning out 550+ whp EVO's like mad lately.

My future is working unless one of you guys want to buy me out. haha
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