Sorry for the late reply, I work at night so I'm passed out most of the evening. Anyway, thanks for all the suggestions so far. From what I gather I think my best bet would be to speak to the service manager and/or GM first and try to get things resolved as politely as possible.

To answer of the questions:

By the time I had noticed the temp gauge rising it was well past the middle mark, I had the car turned off within about two minutes of noticing. After having it flat-bedded home and diagnosing the problem I "plugged" the water inlet pipe back in place, refilled the car with coolant and started her up. After letting the car simply idle for about 20 minutes or so it continued to pour out white smoke so that's when I assumed the head gasket was blown. Also, any slight tap of the accelerator would cause the pipe to pop off again.

I do not have any solid evidence of the head being warped other than the dealer telling me it is. I do know the gasket had burn marks on it in several places as I did look at that in person.


Anyway, I'll definitely let you guys know what happens- thanks again.

 

From your descrition, I get that the "Tech" removed and replaced a part with a missing bolt..? Being a repair technician it'shis job to repair problems, and he should have either just put the bolt in, or had the writer call you and inform you of it, so you can make the decision (which I would assume you would have given them the go to replace it). Anyway, if you've already gone round and round with them, if you want, escalate it up to the GM, but after that, just spend the $45 and take 'em to small claims. Small claims usually generally uses the common sense approach to solving disputes, and common sense dictates in this matter, that the dealer owes you the repair-based off what I got from your description.

 

Kevin, thanks for the info. That is definitely something to consider if I cannot resolve this through the dealer personnel.

 

i dont know if that bolt was missing or not, i dont think it was missing at first if you drove all that way and nothing went wrong...i think this guy did a hack *** job putting it back together, may have forgotten to put that bolt in and was to lazy to redo his work...fact of the matter is, he admitted to touching it, and thats what failed...he is liable, end of discussion....need to grab u a paint ball gun, and wet up all the evo x windows ...let them get to scrubbin

 

Don't get a lawyer yet!! That word lawyer willend any compromising and just **** them off... Talk with the service manager... Either he would have or he would not have had to taken that bolt out to do the work.... It shouldn't be his word against yours either it is qas possible or it wasn't... If you raise enough of a stink with the service manager they will work with you... If not next go to mitsubushi and put in a claim with them and after that go to better business... At this point a lawyer will only hurt you

 

The fact of the matter is the tech admitted he had to move the pipe out of the way and acknowledges that the bolt was possibly already missing which equates to liability due to negligence. If the tech saw the bolt was missing but didn't put a new one in then that is negligence on their part, plain and simple.

 

true but again thats just word of mouth/hearsay in court.

 

I understand that hearsay is inadmissible in court but if the OP could get something in writing from the dealership explaining what all the tech did to his car then that would be admissible evidence. Just as long as it explains that the pipe was removed to gain access to another part of the engine bay should be enough.