I had a similar problem with mine dude. Mine was going from second to 3rd and sometimes 4th. I bring it in to get checked. Then the service writer said they can't warranty it cause of the wing.. I was like hold on... Here i am thinking that I should put this guy down for the good of the human race. I mean wasn't my fault that his dad and sister inbreed. But I was like dude I bought this exactly how it sits from you guys. That is all OEM!!! Fix the problem. I just think mitsu hates warrantying anything...

 

Man... that seriously sucks man... i hope all goes well!

just reading this scares me and makes me worry if i want to buy something from mitsu...

keep us posted!

 

The deal with warranties being such a problem is this: Official dealerships get parts for warranty by Mitsubishi - free. They however do not get labor costs paid, they just get the parts. So it's a loss for them to fix your stuff free. They get nothing out of it - on the other hand if they make you buy parts - they make money on the parts and after that they charge you with a massive amount of labor as well.

Double loss for them if they cover your warranty so that's why they try to avoid it.

On the other hand I love my dealership here, they even helped me mod the car and put my Exedy Twin on the car. Their theory behind this is - we make money on you when you bring the car to service here - if we can do you favors with warranty issues we always do our best to do it. And I can put my finger down on that too, because having a new TC installed to the car together with a 3rd clutch, they should pretty much understand what the car is going through

 

sorry to hear about that hope things work out ok for you.

 

I'm just curious as to why took your car to Ramsey when Maywood Mitsu is closer to you.

 

Working at a dealership, we get paid to do warranty work. We actually make money if we have to fix a car due to a part failure being covered under warranty. The real issue is Mitsu getting screwed over by people who beat up the cars then demand Mitsu to pay for a problem the car owner created. These people make it many times harder to actually get Mitsu to pay for a legit warranty problem with your vehicle. If individuals would take responsibility for their actions, we would be in a better position.
Dan

 

^ I accept responsibility for my actions ..... however ..... I bought an EVO. I paid for an EVO warranty. I will drive my EVO like an EVO. If for some reason it starts to grind between shifts the warranty I already paid for should fix it.

If mitsu has a warranty claim problem maybe they should shorten the warranty and charge less for the car. Some EVOs have 10 year / 100k mile warranties.

I don't expect them to fix warped rotors, worn clutches, or bald tires. But grinding shifts is something else.

 

After reading this thread .. I might just not get a evo now.

 

Don't accept any of their garbage.

They are trying to dick you around badly. First they sell the car with a warranty then say they won't cover anything because it's a race car. Classic bait and switch, which doesn't fly in the business world. Don't accept their garbage, go down there yourself and make a scene.

 

U definitely dont buy an evo for the warranty thats for sure, lol and chances are if your looking to buy a IX now, ur going to be buying one thats been modded so you can kiss the warranty bye! If you want a warranty, maybe try a X and dont mod it?!?!

BTW, any update on this, im curious to find out how this turns out!

 

Maywood Mitsubishi Sucks ***!!

 

I'm happy with Town & Country Mitsubishi here in Oregon. Their service department is honest. They cover warranties, and their parts manager is awesome as well. I won't vouch for their salesmen though.

With that being said, if you're already having transmission problems, and they are going to force you to pay for it... send it to Shep or English Racing. Both will rebuild (synchros, etc) for 899. English Racing did my transmission recently.. and I love it. I have an 03 and they put 05 parts in it so my 5th gear would quit burning out. These parts came from Shep. It's all the same. Keep in mind they build it up tougher than it was originally.

 

I totally agree however it just isnt the reality. The rep can refuse or they pull it apart and say there is signs of abuse and you have to pay labor. So then you take up a claim with MMNA meanwhile your car is down with the tranny out.

Ok now you get your lawer. Its going to cost you more in fees and court cost then the damn tranny is worth. Oh and your car still has its tranny out

I bought my EVO knowing damn well Id never take it there for anything. I wouldnt let 80% of those incompetant idiots put thier hands anywhere near my car anyways

 

Update

Got the call when I was out, mom ended up picking up the phone and speaking to the woman. She said the end result was the woman wasn't budging and she was agreeing with the service manager. she said that I have to agree to pay for the trans drop in the case that the part was not defective or abused, but was once again insinuating that the chances were slim. She said after a 10 minute back and forth convo with the woman she hung up the phone and was in a terrible mood from dealing with someone who clearly DID NOT CARE. The woman said I could call her back if I need to but she only works until 2pm everday so "he better make sure" I call before then. Im furious

 

oh geez.... that dealership is horrible....