hmmm... if anyone has kept up with my issues about the factory recall of the whole firewall deal, it appears that now mitsu isn't gonna cover the cost of anything; upon further inspection, they came to the conclusion that the water build up was caused by a hole that was drilled into my firewall by whomever installed my car alarm.

i've contacted the company that did the install, and being that i informed them i would find them a route to install the wires without drilling, they still went ahead and drilled a few holes. they did this without my confirmation, and now mitsubishi wants compensation for what they started.

the company wants nothing to do with what mitsu has done already; they informed me that they will fix what they've done, but won't pay for what mitsu's already started, nor will they replace the factory carpet, yet "shampoo" it. i wasn't too happy to hear this.

now, mitsu won't let me have my car until they're compensated... i WILL not pay for work that mitsu said, initially, that the warranty will cover, and that they would take care of it. they have now found a different problem, and want money for what they've started, atleast.

i need help; any lawyers in here that know of anything i could do? they've had my car for over 5 days, and the hours put in are pretty extensive. they charge roughly 98 bucks an hour, and then there's the gay rental car. i'm in need of dire help... i can't aford to pay anything except my bills... any help would be appreciated... i've already contacted the BBB, but no reply as of recently. thanks!

 

why did you take it in for some kind of clutch recall?? My clutch works perfect.... with this past weeks auto-x, i now have over 20 damn hard launches...still with zero problems!!!

not to sound like a dick, but just because something may be wrong on someone else's car is no reason to try and get a free (unneeded) fix on your own.

 

Use a credit card, and then dispute the fees through your credit card company. This usually entails filling out a form that your credit card company will send in the mail that asks you to describe the nature of the dispute. Typically, your credit card company will give a credit for the amount in dispute.

 

It has nothing to do with his clutch. He said it was related to a hole in the firewall created by the company who installed his alarm.

 

DO NOT DO THIS. When you buy something, it is an agreement. If you know the situation ahead of time, you are admitting you agree.

This works when you order something online and it comes in and costs something different, or takes too long, etc.

 

i thought the same thing till my clutch started slipping htis morning

 

Of course its an agreement. The issue is what were the terms of the agreement which is what he would be disputing. Ultimatley he should seek the advice of counsel in his area. In my experience though, lodging a dispute with a credit card company provides much needed leverage in any dispute.
He could obviously sue the dealer now but that wouldn't get him his car back until he wins (even assuming he does). Realistically, the dealer has a mechanic's lien over the car and does not have to release it until he is paid.

If you think it might be warranted, stop into your local attorney general's office and ask to speak to someone in the consumer fraud/abuse section. Ask them how to proceed with formalizing what you may believe to be an abusive consumer practice. Send a letter outlining your belief and cc; the dealer. This tactic worked for a friend of mine once when the dealer gave him some headaches with his VW VR6. The dealer backed off pronto.......

 

You have a spare key don't you. Go in the service bay and fire it up and drive it out. If anyone gets in your way or tries to stop you, knock em down. Nobody would hold my car for ransom, thats for sure. They can't expect payment if your car is under warranty for any repair at all unless you previously agree that you understand the charges will be paid by you. If you don't want to try my first suggestion, then call the police and tell them the dealer is holding your possession without proper cause.
Good Luck!

Brian

 

Wait a minute, factory recall work is a set procedure that has to be performed according to some NHTSA regulation, etc. It has nothing to do with Warranty - there have been plenty recalls done on vehicles that had their warranties expired!

I, personally, would not recommend taking matters into your own hands no matter how tempting and you are in the right. Calling Mitsu regional rep, telling him/her that you are going to call police into a Dealership to get your car out because said dealership is expecting you to pay for a recall is probably the best solution. Contacting a lawyer is probably your best bet, however, unfortunately.

BTW, which dealer is giving you the shaft so we can all steer clear.

 

DeZaVu, sorry to hear about your problem. I do not think the dealer can hold you to a ransome on this issue. After all you only responded to the recall, they started working on it under warranty and then this!

I would say, had you known the work was not going to be covered under warranty, you would not have agreed to go ahead with the repair and agree to pay about $90/hour but would have looked at an alternative, like doing it yourself. Go to the dealer and reason it out. If they say no, go to the police and report that the dealer is holding on to your car without your permission. I am almost certain the dealer can not hold onto your property without your authorization.

I would have gladly joined you to go and talk to the dealer if I was in your area. That would give your case more weight as the dealer may not want to upset too many Mitsubishi owners. May be those who are in the MN area, who can help DeZaVu out should consider this. Good luck!

 

DeZaVu,

Look at this from the dealerships point of view.
Work was incorrectly performed on your EVO by a party other than a Mitsubishi service center. You then brought your EVO to a Mitsubishi service center for repair to the work that was done incorrectly. This type of repair work is deffiently not covered under warranty. The dealership could be nice and cut you some slack here but they are definitely not obligated to. I believe the dealership has the right to hold the car in lieu of payment for services rendered. If you are no longer on friendly terms with the dealership you may also start incurring storage fees on the car. I doubt you will have much luck getting anything from the alarm store. I would suggest you cut your losses, pay the EVO bill and find another dealer to work with from now on.

 

DeZaVu brought his car in for a recall , not warranty work - that's what his original posting said.

Am I missing something here? Is there something written between the lines I need a decoder ring for? First a reference to clutch, now this...

DeZaVu, I hope it turns out OKay for you...

 

Recal works is also paid for by the manufacturer not the dealer. What is with these Mitsu dealers? Are they really trying to just fail and maybe be a bigger group failure than Enron? Is there some big tax write off the dealers are shooting for?

 

here i go again guys... bought the car, installed the alarm, 5 months later, i brought it in for a recall - about water possibly leaking into the seating compartment... found out there was water, mitsu said they will fix it because it's a recall problem, upon further inspections, and lots of work, they find out it's NOT a recall problem, now they wanna charge me for the work they've already done. i don't think they can charge me after the fact that they had stated they would fix it for free... and then just because they made a ****ed up judgement, they're gonna charge me 850 bucks for the work they've already done. i think they should just put my parts back in, nad let me drive the car out because they were only given my authorization to perform the fixing on a recall problem, and nothing else... $850! btw, this place is Kline Mitsubishi in maplewood mn... i've had great service from them before, but this is something else. they feel that they have been jipped, but then again, i feel as if i've been wronged into paying for it. they should have told me that it COULD be a recall problem, and they would inspect it for futher detail. i would have been fine with that, knowing that i wouldn't have to pay for any such inspections. well, they did a more thorough inspection and found the leak. now they want me to pay for that. an 850 inspection? come on... get real. i've seen people inspect manshions for cheaper than that!

 

This really is a sad thing to hear. and unfortunately this type of dealer shinanigans has made me the worst person to deal with when at a dealership, either purchasing, warranty repairs, or recalls. I make them put everything they say in writing first. This usually gets their attention and makes sure they do the right thing. It really is annoying you have to be so pretty much rude to get proper treatment though.