To those asking about the cracks: in the deepest part it looks to be down to the cf but I dont think the actual fibers are split. If you look at it the fibers look white though like they moved...

I have a call into ups, they.are supposed to come inspect it within the next few days

 

That sucks dude, hope you get it straightened out! How can you have a username like that? Like is it literally no letters or numbers?! Lol! Very unique yet wierd like "whats that guys screen name? Um he has none?"