I am usually not one to focus on negativity, but when a companies attitude is " the customer is always wrong" it should not be left at that ...

I had a problem with a coilover loosening upwards( opposite direction of locking nut) and binding.


The issue has been resolved, please mark for deletion

 

Sorry to hear about your situation. I am actually thinking about getting a set of the Megan Track coilovers. A lot of people uses them and they're pretty happy with the product. I suppose if I would be doing it myself, I'll probably use Blue locktite on them to be sure they don't loosen as time goes. Why don't you try Blue locktite and see if it will fix your problem?

 

I know you are the one having issues but look at it from an unbias point of view, I dunno who is right or not but from your conversations it seems like improper install. I know someone that is close to that company and they do have good customer service.

 

I put some megan coilovers on a buddys sti bout 3 days ago and they fit great loosened great everything sorry bout ur loss and I would try some blue locktite to see if that could help

 

The vendor's reply certainly translates to a very poor customer service, even if that were not the case. This would mean that the product never fails and, if so, it is always the customer's fault.

 

yea thats a pretty bad response... very bad customer service with that being said this is why have never purchased anything from megan. Well their o2 housing but... sold it very shortly after i received it. Hopefully everything works out for you...maybe just search in the forsale thread and get a nice used set of some better coil overs.

 

I just cant believe someone would deal with customers that way

 

when the coilover loosened outwards, it became jammed and will not thread back in...

 

That just shows poor customer service and an arrogant attitude. i am sorry to hear about your situation. This is why I will never buy products from a company such as Megan, this is not the first time I have heard something like this. Gl with your resolution, hopefully they step up otherwise Megan FTL

 

WOW, yea that guy is a complete douchebag. how is he gonna jerk you off like that.

 

Wow I will never buy another megan product again...

 

Basically, it says to me that they have no warranty....they got my money..and gave me the big F U....

 

I'd find someone else at Megan to forward this onto. Those responses are extremely inappropriate. I can't believe Megan would want this crap going on.

 

Yeah i tried to find a cooperate contact list or a # for thier headquarters, but havent found it yet.

 

Wow, that guy is a moron. "Tread" locker? Are you serious? I would tear that guy apart. Oops; This is "boltz."