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Dragging back window, annoyed with dealership

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Old Apr 22, 2013 | 05:50 PM
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Dragging back window, annoyed with dealership

So i leased a 2013 gsr from huntington mitsu and the first night i had it i went for a ride with some friends and we had the windows down. It starts to sprinkle (light rain) so i asked everyone to roll up the windows. The drivers rear window didnt wanna go up at all, but with minor coaxing finally went up. It will roll up on its own now but very slowly / awkwardly. My first instinct was A bad window motor from the factory. Took the car to the dealership under warranty, which is 70 miles round trip roughly (yes huntington mitsu is the closest to me) they told me they looked at the window and the motor is fine, but wanted me to bring it in because they thought the problem was that it never got a full PDI detail, And residue from the plastic.cover while shipping was.causing the problem. Fast forward to the second trip, Spent 2 hours at the dealership and got it detailed, Like new. He said he put new whether strips on it as well and dont roll down the windows for a day. Next day, issue still there. Its expensive in gas To keep driving to the dealership, do you guys think i should wait and see if the window fixes itself or call and go back? The miles are adding up too
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Old Apr 22, 2013 | 07:34 PM
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Either make them replace it, possibly just keep rolling the window up and down until it finally dies, which by your story probably won't be long, or just don't roll the window down altogether.

As far as gas money goes, that's one of the issues with having an evo, if you're having issues affording gas, why did you buy it? I am learning the hard way that these things are expensive to maintain. I know I'm probably going to come off as a dick here, and I'm not, but you should have known what you were getting yourself into when you bought it. Consider yourself lucky that you're driving a new car so you don't have to worry about your ACD pump going bad and having to drop big money into that.

With that being said, I'm really not trying to be an a-hole, and I really hope you get everything resolved
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Old Apr 22, 2013 | 07:58 PM
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I can afford the Gas haha but i dont wanna Pay 210 miles in gas for nothing who would. Anywayyy thanks for the advice, thats probably what i will do.
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Old Apr 22, 2013 | 09:25 PM
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you could always open up the panel yourself and see what if anything is rubbing.

otherwise like just wait and go back when you find another issue too. that's what i'm doing. all at once even though the dealers are nearby. I just don't wanna wait
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Old Apr 22, 2013 | 09:30 PM
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I'd wait a couple more days and then call and tell them again. Possibly get something out of it like some free stuff or services? Gas is pretty pricey and were not really driving Prius's.
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Old Apr 22, 2013 | 09:36 PM
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Originally Posted by Arsenal4Life
I can afford the Gas haha but i dont wanna Pay 210 miles in gas for nothing who would. Anywayyy thanks for the advice, thats probably what i will do.
their is ALWAYS someone on here saying well if you cant afford so and so why did you buy an evo?

first off you dont buy a 2013 car let alone an EVO if you dont have any money to afford gas, OP i feel your pain man like everyone else said just make them replace it !

just call them over the phone and tell them the gas your spending and everything you can think of and maybe they will work with you
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Old Apr 22, 2013 | 09:45 PM
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Pfft, you're in the states man. Check your local lemon law. Bring the damn thing in once more and if they dont fix it you get a brand new one or your money back. Three strikes and you're out.
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Old Apr 23, 2013 | 07:16 AM
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Not sure where you get the "three strikes" bit from (because the law actually says "reasonable number of attempts" to fix), but reminding them that a car returned under the Lemon Law must always be labelled as such, even if they fix the window after it is returned, might be a motivator.
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Old Apr 23, 2013 | 08:16 AM
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Thanks for all the info guys. My main thing is i wanna stay on good terms with the dealership without being taken advantage of. They were actually really good to me during the sales period. I was at other dealerships like chevy and toyota looking at other cars and mitsu had the best service and communication. The service manager talked to me about him being mod friendly as well and hes a cool guy, but the dealership people always have a dark side
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Old Apr 23, 2013 | 08:49 AM
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Originally Posted by Iowa999
Not sure where you get the "three strikes" bit from (because the law actually says "reasonable number of attempts" to fix), but reminding them that a car returned under the Lemon Law must always be labelled as such, even if they fix the window after it is returned, might be a motivator.
All I've ever read and heard about the Lemon Law mentions that a car can be labelled a lemon after the dealer tried to repair the same issue three times without success.

Consumer protection legislation typically labels vehicles as "lemons" if the same problem recurs despite multiple repair attempts (such as three times in a row over a short period, where previous attempts have not fixed the problem) or where defects have caused a new vehicle to be out of service for a prolonged period (typically thirty days or longer) for repairs.
http://en.wikipedia.org/wiki/Lemon_%28automobile%29

Last edited by Thomar; Apr 23, 2013 at 08:52 AM.
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Old Apr 23, 2013 | 08:58 AM
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Yes, it appears that many people seem to interpret "reasonable attempts to fix" as giving the dealer no more than three chances, but that's not what the law says.

ps. when it comes to legal issues and the internet, finding the actual law and reading it is highly suggested; if being an internet lawyer counted as being a real lawyer, there wouldn't be enough walls in the world to line them all up against when the revolution happens ... tee hee

pps. IANAL, but I do have a tendency to place my back against walls
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Old Apr 23, 2013 | 09:00 AM
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Originally Posted by Arsenal4Life
My main thing is i wanna stay on good terms with the dealership without being taken advantage of. They were actually really good to me during the sales period.
When I was younger, I had a tendency to be nicer to the women that I hadn't yet slept with. Not sure why the above reminded me of this fact. tee hee
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Old Apr 23, 2013 | 09:02 AM
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Seems to me that 'reasonable attemps' is too vague, a law would seem to require something a bit more specific, but if you'd induldge us and share your sources good sir, seeing as the gentleman you are, so we all may learn something today.
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Old Apr 23, 2013 | 09:13 AM
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If you are mechanically inclined then try to take it apart and go over moving parts with clear lithium grease. If not, well, sorry you have to work with the dealer.
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Old Apr 23, 2013 | 09:30 AM
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Originally Posted by Thomar
Seems to me that 'reasonable attemps' is too vague, a law would seem to require something a bit more specific, but if you'd induldge us and share your sources good sir, seeing as the gentleman you are, so we all may learn something today.
If you're asking for the California Lemon Law, its full name is the Tanner Consumer Protection Act and it's section 1793.22 of the civil code. If you find it on line, you'll see that it really does say "reasonable attempts" instead of a specific number of trips to the dealership.

If you're complaining about vaguely-written laws more generally, then I'm completely on your side. And please keep in mind why many laws are written so badly: (a) because they are often written by lawyers who know that clear laws reduce the need for lawyers and (b) because they have been watered down by lobbyist.

ps. in many states, binding arbitration applies to Lemon Law complaints; this should be checked, too, because Mitsu uses arbitration

Last edited by Iowa999; Apr 23, 2013 at 12:49 PM.
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