+1 Discount Tire FTMFL

 

Feeling some resentment there

 

Discount Tire F***** up my BBS rims. Then denied it all...

 

Yeah... paint seems a lil thin, but the wheels arent super expensive so I can see them not putting on some good clear.

Other side of the topic... all car places I go to, I make sure they remove and install the wheels by hand, no air tools. Also find one where the employees have nice cars too (like STI's or something)... because they tend to be **** about our cars just like they are with their own.

 

that is a very good tip as well because that definitely holds true

 

This was actually a performance shop with an outstanding reputation. A nice Spec Miata out front, a vintage pristine Mercedes in the back, the tech. has a pair of VR-4s, a couple M3s went through while I was there, and they apparently fly out and do alignments for a Subaru that competes with Gates in Time Attacks. This wasn't just some random chain tire place, and they came really highly recommended by a ton of guys in the regional forum here.

In any case, I went in and talked to the owner today. He seemed a bit surprised by the damage, especially the chips around the lug nuts. He said they never use impact wrenches on wheels, though I honestly don't see how those dents could have been made with hand tools unless there was some serious mishandling. I've gotten locking lugs with a lost key off and done less damage than that.

He wanted to talk to the tech. and his wheel repair guy and was going to get back to me later this week. He was a bit terse, but understanding and responsive. We'll see how it goes...

Still bummed.

 

check out google or amazon and search for- plastic impact socket-. your wheels will thank you

 

Sounds like the owner will make sure this gets handled. And your right those definitely look like air tools.

 

I do have plastic-coated sockets for my hand tools. I actually brought them with me in case they needed them. There's also a key for the tuner lugs I got, which I coated in plasti-dip to prevent dings. There were several chunks out of the plasti-dip, so it looks like the key was handled roughly, at least.

There's not much more I could have done.

Hopefully. At least I'm not crazy, then. I just can't picture how I would do that with a torque wrench.

 

Maybe he had some first?

 

wow..it looks soo thin...woww..

 

Good news is it appears to be in a spot that can be covered by the center caps. If they wont buy a new rim, make them pay for your center caps!

 

^^^

I was about mention that

 

well, at least that shade of gray doesn't look too difficult to match.

i won't go back if i were you, however.

 

Yeah, I sent the pictures to the guy I bought the center caps from and he thinks that'll all be covered. They should be here today or tomorrow, but I don't want to put them on until this is all resolved. The bad news is they screwed up every wheel, I only just posted the pictures for that one. There's a Flickr gallery in the first post that shows them all.

If only they hadn't taken more than a dozen chunks out of the wheels around the lugnuts... unfortunately that's not an exaggeration

It's seriously frustrating, because I plasti-dipped the lug and lock keys that came with the lug nuts, and also brought my plastic-shrouded sockets. You'd basically have to go out of your way to do that much damage. I still can't believe it.