On June 17, 2005 I ordered an HKS TT Ttype 1 (Black) and the Harness (hks-4103-rm006). And a week later, June 30, 2005, I talked to Cal from Gruppe-s and they said Gary had to talk to HKS which will be open on July 5, 2005. A few days after HKS reopened I decided to see if Gruppe-s got in touch with HKS about my order, so I PMed Cal about the order but till this day I haven't got a reply yet. Now its been 3 1/2 weeks since I ordered these products and I haven't received nor got a reply back... I know Gruppe-S is a great company overall but I wonder how long it really takes to buy a Turbo Timer and harness? And if anyone has had this problem before? All I'm asking from Gruppe-S is, how soon can I receive my order because it is getting hot and I really don't like waiting in the hot for my car to cool down. Please PM me about the progress.

Here is my receipt:


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Car Information
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Make : Mitsubishi
Model : Lancer Evoluion 8
Year : 2003

Modifications:

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Additional Information
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Special Instructions:

Coupon Code:

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Customer Information
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First NAME : Larry
Last NAME : Ouch
Email Address: lps1@lpshouston.com
Phone Number :
Fax Number :

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Payment Field
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Name on Card : Larry Ouch
Billing Address:
City : Houston
State : TX
Zip Code : 77014
Card Type : Visa
Card Number : -XXXX-XXXX-XXXX
Expiration Date:
Verification # :
Customer Service #:

ID_1 : HKS-4101-EX001
QUANTITY_1 : 1
PRICE_1 : 110.00
NAME_1 : HKS Turbo Timer Type 1 - US Spec (Black)
SHIPPING_1 : 0
ADDTLINFO_1 :

ID_2 : HKS-4103-RM006
QUANTITY_2 : 1
PRICE_2 : 12.00
NAME_2 : HKS Turbo Timer Harness - Mitsubishi Eclipse Turbo 95-99
SHIPPING_2 : 5
ADDTLINFO_2 :


-------------------------------------
Subtotal = 122.00
Tax = 0.00
Shipping = 6.47
Total = 128.47

 

wait it out if you can the guys at gruppe s are good people.

 

yea I know they are good but I really dont think it is necessary to wait a whole month to get a Turbo Timer and harness...

 

they are a great vender

 

Ebay anyone?

 

ebay?

 

yea man i feel you. i dont like waiting myself, but from what i heard these guys are good so you should expect a reply shortly.

 

Have you tried giving them a call recently? Usually the best way to get a quick answer

 

Why do people come to the forums to find their answer? CALL THEM!!!

I use to order from HKS all the time and they would take months to get me stuff. HKS products are always on backorder. It takes a while to get it through the shipping ports too.

 

Okay I just called them and pushed 3 for order status but the receptionist wasn't there, so I left a message... Hope they contact me back.

 

I've had nothing but good experiences with gruppe-s. They are one of the few vendors I trust with my major purchases. I'm sure they'll help you out if you give them a call on the phone.

 

Hey xLaNcErEvOx,

Sorry bro.. I am working on that for you as we speak. I will give you a call shortly. I sure hope HKS did not lose our purchase order..

Again, my sincere apologies..

Thanks

Cal

 

sending you a pm~!

 

thanks for all the help. I just got a refund and Gruppe-s is still great!

 

+1 FOR GRUPPE-S! JUST Got my item shipped today!