flat tire and Les Schwab told me....
SuperSupra your entire post boggles the mind. If they were that bad why didnt you report it the BBB? I find it far more likely that you dont know what to look for, dont understand the industry, and probably didnt understand what you were told.
The fact that you knew you had at least one bad tire and still went there of course they are going to sell you tires. They dont rotate tires for the fun of it they are a business after all.
And then this gem-
I am speechless. Read this-
https://www.evolutionm.net/forums/sh...9&postcount=30
The fact that you knew you had at least one bad tire and still went there of course they are going to sell you tires. They dont rotate tires for the fun of it they are a business after all.
And then this gem-
I am speechless. Read this-
https://www.evolutionm.net/forums/sh...9&postcount=30
For big companies that know the law, they also know the loopholes.
I won't want to waste my time or money.
How ever you are welcome to go there and pay %30 more money for your tires, because they give you that great service.
Yeah right.
Last edited by supersupra; Apr 6, 2007 at 01:56 AM.
And that is why I only have Neovas, that the cost reasonable at American tires installed.
Last edited by supersupra; Apr 6, 2007 at 01:15 AM.
My point is not that they made a bad call. My point is that to blanket statement a company because of a few experiences is retarded. There is no excuse for it at all. How often do you think they deal with tires that have cambered shoulders or that like the taste of rubber? Supra claimed that their employees have instructions from their corporate headquarters to be dishonest and that they are pathological liars. What would you think if you had never dealt with them before, just moved here from god knows where and read crap like this? 99% of the time Les Schwab will go above and beyond to fix problems. If you had a problem like this, grow some ballz and ask for the manager. Talking crap behind anyones back cause you arent man enough to do it to their face is spineless and cowardly.
And I did not come back becase it took me a few days to change the tires, by myself, and I was looking for prices since mine were "going to explote soon" or so I thought.
How ever, did I talk sh*t about you? Do you work for them?
Also because usually I'm mild and try not to get in trouble.
You better watch you language, you are directly offending me.
Last edited by supersupra; Apr 5, 2007 at 09:30 PM.
You're obviously easily offended, but your blatant mistruths offend me.
They sell RA1's and have sold lots of other sub 200 treadwear tires. Local people on my local board paid 640 counting tax for RT's mounted and balanced. You sir are offensive because you refuse to own up to your libel. I dont care where you go or what you buy but when you make scandalous claims about the integrity of any company (as I have pointed out it doesnt matter who) THAT offends me. Where do you work? Let me talk crap about them and their business practices.
This is all I have to say on this. I imagine any company that has 1 billion plus in sales per year and is still not publicly traded probably knows one or two things more than any of us about business.
They sell RA1's and have sold lots of other sub 200 treadwear tires. Local people on my local board paid 640 counting tax for RT's mounted and balanced. You sir are offensive because you refuse to own up to your libel. I dont care where you go or what you buy but when you make scandalous claims about the integrity of any company (as I have pointed out it doesnt matter who) THAT offends me. Where do you work? Let me talk crap about them and their business practices.
This is all I have to say on this. I imagine any company that has 1 billion plus in sales per year and is still not publicly traded probably knows one or two things more than any of us about business.
Last edited by JohnBradley; Apr 6, 2007 at 12:57 AM.
Well I would like to chime in since I worked at Les Schwab for over a year. For one you can get about any tire available through them...most you just have to order because they only stock Toyo, some Falken, Federal, and a couple other cheaper tires. Most the time the people there know what they are talking about. Some are younger and have been instructed what to say and do while some others actually understand tires. Not everybody can be pleased...but the people on here bi*ching about there services...well suck it up...sh*t happens. Just because they are instructed to tell you your tires are bald and they wont rotate them because it is a liability on their part. If they wouldn't have told you then some people would have came back after the tire blew out and try to sue them..I have seen it happen. If you don't like there business leave...don't need to come on her acting like a 12yr old crying. They can't specially know since its an Evo that the owner wants max performance tires...some people want longer lasting tires. But enough of my ranting, I would hate to offend anybody 
.
.
Last edited by dbsears; Apr 6, 2007 at 12:45 AM.
You're obviously easily offended, but your blatant mistruths offend me.
They sell RA1's and have sold lots of other sub 200 treadwear tires. Local people on my local board paid 640 counting tax for RT's mounted and balanced. You sir are offensive because you refuse to own up to your libel. I dont care where you go or what you buy but when you make scandalous claims about the integrity of any company (as I have pointed out it doesnt matter who) THAT offends me. Where do you work? Let me talk crap about them and their business practices.
This is all I have to say on this. I imagine any company that has 1 billion plus in sales per year and is still not publicly traded probably knows one or two things more than any of us about business.
They sell RA1's and have sold lots of other sub 200 treadwear tires. Local people on my local board paid 640 counting tax for RT's mounted and balanced. You sir are offensive because you refuse to own up to your libel. I dont care where you go or what you buy but when you make scandalous claims about the integrity of any company (as I have pointed out it doesnt matter who) THAT offends me. Where do you work? Let me talk crap about them and their business practices.
This is all I have to say on this. I imagine any company that has 1 billion plus in sales per year and is still not publicly traded probably knows one or two things more than any of us about business.
There, I edited all my previos post so it is not highly offensive to anyone.
Still, I do not think they are honest because they did lie. Unless they have an x-ray machine, there is no way they saw the wires.
I still have the right to advice someone about my experience with a particular store.
The Less Swab store did not have in stock, any good performance tire, and the ones they had were highly overpriced.
You seem to have a problem too.
You committed the same mistake insulting me. You think that you have the right to insult anyone who insults a big company.
So you are big man that cannot see anyone offending a corporation, but think it is perfectly normal to insult an individual.
You said that I’m a liar, I talk crap, that I’m not man enough, that I’m spineless, coward, retarded and should grow some ballz
You sure sound like a woman.
I'd insult you, but you're not bright enough to notice.
Last edited by supersupra; Apr 6, 2007 at 01:45 AM.
Wow @ 20k. I have tires on order right now (they'll be here Monday) and I have less than 12k on my car. Rear tires are bald even tho I did the recommended rotation @ 5k intervals. Think the new set are going to see 2k rotations.
I am confused on something. When is it not ok to post your bad experience with a company? Of course you want to do this. Otherwise other people will make the same mistake, and in this case, spend $500+ on new tires when you dont need them. The point is, and more than one person has complained about this, that Les Schwab is in business to sell you tires, even if you dont need them. How does one get to 1 billion a year plus? Well, you sell tires to people that dont need them, thats how. If you have a positive experience with them, then post it. But dont treat others that had a bad experience like they are full of crap, unless you can prove that it didnt happen.
People need to make up their own minds on where they will do business. For me it was easy. Les Schwab tried to get me to buy new tires when my tires were new already. They even had the ***** to bring my tire out and try to persuade me that the tire was bad. I saw nothing wrong with the tire, which irritated the sales people, so I had them put it back on. I then went to Discount Tire, and they just laughed at what had happened at Les Schwab. "Yep, thats normal for Les Schwab", was exactly what the sales person told me. They then inspected my tires and found no issues. Not to mention their overall warranty exceeds Les Schwabs anyway. Discount Tire also purchased me a new wheel for my car after they had inadvertantly chipped it when installing the wheel balances. I had requested that the weights go on the inside of the tire, but they had installed them on the edge of the tire, which is normal. So I reminded them that I wanted the weights on the inside and they apologized and quickly removed them. When they removed them I saw a chip, told them that I was bothered by it, and the guy just immediately placed an order for a new wheel to replace the one that got chipped.
You shouldnt have to have ***** to complain to a manager. A good store, with great customer service would do the right thing right the first time, with no questions asked. If I ever have to bring it up to a manager and FIGHT for my right as a consumer, then you can be sure it is the last time I go to that store.
People need to make up their own minds on where they will do business. For me it was easy. Les Schwab tried to get me to buy new tires when my tires were new already. They even had the ***** to bring my tire out and try to persuade me that the tire was bad. I saw nothing wrong with the tire, which irritated the sales people, so I had them put it back on. I then went to Discount Tire, and they just laughed at what had happened at Les Schwab. "Yep, thats normal for Les Schwab", was exactly what the sales person told me. They then inspected my tires and found no issues. Not to mention their overall warranty exceeds Les Schwabs anyway. Discount Tire also purchased me a new wheel for my car after they had inadvertantly chipped it when installing the wheel balances. I had requested that the weights go on the inside of the tire, but they had installed them on the edge of the tire, which is normal. So I reminded them that I wanted the weights on the inside and they apologized and quickly removed them. When they removed them I saw a chip, told them that I was bothered by it, and the guy just immediately placed an order for a new wheel to replace the one that got chipped.
You shouldnt have to have ***** to complain to a manager. A good store, with great customer service would do the right thing right the first time, with no questions asked. If I ever have to bring it up to a manager and FIGHT for my right as a consumer, then you can be sure it is the last time I go to that store.
Last edited by PDXEvo; Apr 11, 2007 at 12:50 PM.
I am all for posting bad experiences.
That was never the issue, the issue was however saying things like "its corporate policy to be dishonest" or "they are pathological liars" or "How does one get to 1 billion a year plus? Well, you sell tires to people that dont need them". Most of the time people see the 90% good with something and casually sweep over the 10% bad (percentages may vary depending on item) and think they are being "took" or lied to.
Example- if your wheel bearing has "some" play is it still good? "well" you think to yourself" it only has a little play so its okay". "my tire is only to the wear bars or bald in one spot so its not completely worn out". The wheel bearing is a no brainer, play is play and its no good. Where do you draw the line on whats bad as far as tires? Secondary rubber. seperations, steel? Just because you or I dont think something might be bad doesnt mean it isnt.
I take this a little personally because I am in 2 different forms of retail and dont like seeing anyone get badmouthed more than they need to be. I am not denying that the examples provided showed a lack of customer service, however that doesnt speak for the rest of them. I mean if I tune someones car and it has 3 counts of knock in one area and then someone said I didnt know what I was doing or that I lied to them when I gave them a safe tune I wouldnt appreciate it very much. Does that mean all of their claims are true just because they had a problem in one area? In this hypothetical example maybe there was something else to play right, I am responsible for the use of 89 octane and knock? Would LS be to blame because someone only saw the 90% perfect tread and not the 10% tread that was wasted? Or the fact that AWD cars dont like tread variation so their policy is replace 4 tires or none at all? If no one spent any money with them (or for that matter was at the time they went in), I dont see what the point of *****ing about their service is. I mean it looks like you already took your money elsewhere and that should be punishment enough.
That was never the issue, the issue was however saying things like "its corporate policy to be dishonest" or "they are pathological liars" or "How does one get to 1 billion a year plus? Well, you sell tires to people that dont need them". Most of the time people see the 90% good with something and casually sweep over the 10% bad (percentages may vary depending on item) and think they are being "took" or lied to.
Example- if your wheel bearing has "some" play is it still good? "well" you think to yourself" it only has a little play so its okay". "my tire is only to the wear bars or bald in one spot so its not completely worn out". The wheel bearing is a no brainer, play is play and its no good. Where do you draw the line on whats bad as far as tires? Secondary rubber. seperations, steel? Just because you or I dont think something might be bad doesnt mean it isnt.
I take this a little personally because I am in 2 different forms of retail and dont like seeing anyone get badmouthed more than they need to be. I am not denying that the examples provided showed a lack of customer service, however that doesnt speak for the rest of them. I mean if I tune someones car and it has 3 counts of knock in one area and then someone said I didnt know what I was doing or that I lied to them when I gave them a safe tune I wouldnt appreciate it very much. Does that mean all of their claims are true just because they had a problem in one area? In this hypothetical example maybe there was something else to play right, I am responsible for the use of 89 octane and knock? Would LS be to blame because someone only saw the 90% perfect tread and not the 10% tread that was wasted? Or the fact that AWD cars dont like tread variation so their policy is replace 4 tires or none at all? If no one spent any money with them (or for that matter was at the time they went in), I dont see what the point of *****ing about their service is. I mean it looks like you already took your money elsewhere and that should be punishment enough.
Last edited by JohnBradley; Apr 11, 2007 at 03:29 PM.
There is an easy hard line for tires. Tread depth across the entire tire is a known pass/fail test.
I agree with you though that if you are going to write a review of a business you should only include the hard facts about the incident, and leave the additional emotional comments out. However, my statement isnt far off from the truth. You do grow a business of selling tires to someone that doesnt need them. Thats why I have 4 sets of tires in my garage
I agree with you though that if you are going to write a review of a business you should only include the hard facts about the incident, and leave the additional emotional comments out. However, my statement isnt far off from the truth. You do grow a business of selling tires to someone that doesnt need them. Thats why I have 4 sets of tires in my garage
