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Erin Mills is at it again...

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Old Apr 18, 2012, 10:57 AM
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Erin Mills is at it again...

Check out the following thread:

https://www.evolutionm.net/forums/ev...arranty-5.html
Old Apr 18, 2012, 11:32 AM
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I take it I am not the first to be screwed by them? I would love to hear other stories from them.

They lied to me 3 times. Complete BS to deal with. I would never as much as order parts from them again! Car is currently at Dixie. At least they were nice. Looks like i will probably still have to pay but rather give them my money then the crooks at Erin mills
Old Apr 18, 2012, 11:40 AM
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Wait until you hear about Christx's story how they wouldn't warranty his Evo X's rear diff sweating due to "no previous service records" when the vehicle was driven by and belong to the president of that very same dealership.

Cracks me up every time at the stupidity.
Old Apr 18, 2012, 11:41 AM
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To put it elegantly, they suck. I had issues there with the mechanics, sales staff and former general manager.

I will keep my fingers-crossed for you that the bill from Dixie doesn't end up being too high.
Old Apr 18, 2012, 11:43 AM
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Originally Posted by leo_99
I take it I am not the first to be screwed by them? I would love to hear other stories from them.

They lied to me 3 times. Complete BS to deal with. I would never as much as order parts from them again! Car is currently at Dixie. At least they were nice. Looks like i will probably still have to pay but rather give them my money then the crooks at Erin mills
So whats the update still no warranty? what is the reason?
Old Apr 18, 2012, 11:45 AM
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estimated around $1500 Crappy considering i had the car 2 months!

They threw the fact that i didnt have records at me too.
Old Apr 18, 2012, 11:49 AM
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Originally Posted by leo_99
estimated around $1500 Crappy considering i had the car 2 months!

They threw the fact that i didnt have records at me too.
dixie did?
Old Apr 18, 2012, 11:50 AM
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Originally Posted by leo_99
estimated around $1500 Crappy considering i had the car 2 months!

They threw the fact that i didnt have records at me too.
well I would get an estimate on paper before proceeding. Get a comparable quote at another mitsu dealership. make a decision and make sure not to pay more than 10% over the estimate when the car is done. The law is there to protect you.
Old Apr 18, 2012, 11:54 AM
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Hmmm, and the car was purchased used from Erin Mills, correct? If so, did they provide you with any service records at the time of sale?

The reason I ask is that I bought my car used from Erin Mills, and other dealers have been able to verify the Mitsu dealer service performed on the car by the previous owner. I also had my Warranty Service booklet updated by Scarborough (back when they had a good Service Advisor).

Was your car dealer serviced? (and I'm not saying dealer service is good by any stretch of the imagination, but if you can find a paper trail, use it)

Last edited by TrailBrake; Apr 18, 2012 at 12:04 PM.
Old Apr 18, 2012, 12:11 PM
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Sorry Car was bought private off of kijiji 2 months ago. The previous owner is a mechanic and did his own oil changes so no receipts provided. No paper trail.

Erin mills said they would not help me without receipts. Dixie has informed me that the motor failed due to dirty oil. Not sure i can dispute that one. Seems like an easy blanket statement
Old Apr 18, 2012, 01:22 PM
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get an oil analysis!!
Old Apr 18, 2012, 01:35 PM
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Thanks Dean, I am in the process of getting one from Wearcheck

WearCheck Canada Inc.

ph 905-569-8600
fax 905-569-8605

http://www.wearcheck.ca/

For anyone else tht has to go through this bs
Old Apr 18, 2012, 04:31 PM
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@Leo,

Just curious, who were you dealing with at EMM? Jeff (The guy service manager) or the ice queen service advisor?
Old Apr 18, 2012, 08:26 PM
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The ice queen apparently isnt there anymore akeio, which is good
Old Apr 18, 2012, 08:28 PM
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Wow I that's the best thing to ever happen to EM. When did she get the boot? She was still there last time.

I'm still skeptical of continuing service there...though they have treated me well and everything and I've had no issues.
I just don't want to be stabbed in the back when suddenly my exhaust is the root of all problems when something DOES go wrong.

If Dixie is going to be more supportive of my car then I will gladly give them my service.

Last edited by aKeio; Apr 18, 2012 at 09:14 PM.


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