Lancershop.com = Bad
Jul 19, 2006, 01:09 PM
#16
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I believe you should have received the service promised. However, if you have something as important has a road trip specifically for a tune based on parts coming in......you should give yourself a larger window. Over all the madness I have experienced modding cars, nothing hardly ever seems to work out 100% without any flaw. I would have had the parts in several weeks early for something that important. Anyway, boo on lancershop for letting you down, but they have always came through for me. 
Jul 19, 2006, 01:11 PM
#17
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its weird to come across this thread now. Yesterday I got a call back from the lancershop lady...well, A lancershop lady. I had previously asked what was goin on with my diaqueen oil that i ordered 2 weeks ago...her answer was...
"Hi, yea, we just heard from UPS that the package was damaged so we're gonna send you out another one today, OK? Thanks, bye..."
Now I ran that through BusinessTranslations.com and got this...
"Hi, f*ck me running, we totally forgot about that, but thanks for calling otherwise you probably never would have got your sh*t. We'll try to have it shipped out today, but no promises, OK? I'm not at all grateful for your patience, later sucker..."
(btw, the website was a joke, dont try to find it...I just did...got nuthin
)
"Hi, yea, we just heard from UPS that the package was damaged so we're gonna send you out another one today, OK? Thanks, bye..."
Now I ran that through BusinessTranslations.com and got this...
"Hi, f*ck me running, we totally forgot about that, but thanks for calling otherwise you probably never would have got your sh*t. We'll try to have it shipped out today, but no promises, OK? I'm not at all grateful for your patience, later sucker..."
(btw, the website was a joke, dont try to find it...I just did...got nuthin
)
Jul 19, 2006, 01:23 PM
#18
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yea cant return anything, even if its under warranty. you have to call back and forth inbetween manufacture and lancershop to get things right. ill never do business with the again.
Jul 19, 2006, 01:28 PM
#19
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I've never had issues with lancershop, in fact that is the vendor that I use most for my parts. I do however give a larger window like mentioned before, and would not have scheduled a tune before having parts in hand. That is putting the cart in front of the horse.. order of operations.
Jul 19, 2006, 01:37 PM
#20
I have to say i haven't heard top many sucess stories about lancershop.com ion the past few months thats for sure, a frined of mine ordered some cosmetic parts, and only got one part to only be told they ddn't have the otherp arts he ordered, had to go through a big ordeal just to get his money backkk... 
But hey
rules! lol
But hey
rules! lol
Jul 19, 2006, 01:39 PM
#21
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I ordered some touch up paint and fasteners from them a few months ago, about two-three week wents by hadnt recieved anything, so i emailed they told me the paint was on backorder and they had no idea how long till it would be in. I requested a refund through paypal and was giving one. I will not order through them again.
Jul 19, 2006, 02:51 PM
#22
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Man that sucks! Ive been having alott of problems ordering from anyone lately. Feels like its almost impossible to find a good buissness these days, but there still are a few!
Jul 19, 2006, 03:51 PM
#23
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i've ordered fromthem plenty of times and never had an issue. once i got the psrt the day i got my tracking number. i always call the vendors before i purchase to ensure the part is on hand.
Jul 19, 2006, 08:36 PM
#25
Originally Posted by thatsMR2u
ohhh btw i have ordered parts from almost every vendor larger vendor on this forum and the only ones thus far with great customer service are Nisei (not even a vendor), TTP engineering and Innovative Tuning
Goes to show you that feedback ratings are a good indicator.
Jul 19, 2006, 08:59 PM
#27
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Just out of morbid curiosity, if you dont mind - why would you have to drive all the way to Cali to get an evo tuned if you live in IL ? Thats a long drive for a tune !
Jul 19, 2006, 10:12 PM
#28
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Originally Posted by DynoFlash
Just out of morbid curiosity, if you dont mind - why would you have to drive all the way to Cali to get an evo tuned if you live in IL ? Thats a long drive for a tune !
Jul 22, 2006, 06:01 AM
#30
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I had a bad experience with Lancershop last year and as a result have never and will never use them again. It was a situation simular to yours where I needed a part in a specific time frame & paid extra for the expedited shipping yet the part still arrived late and I missed my 'window'. In my book that is absolutly unacceptable.