So I ordered some STRI gauges from them and since I knew they were coming on a Friday (which was last Friday) I was planning on installing them over the weekend. But when my package arrived it looked tiny and was so light and I knew something was wrong. When I opened it up it was a WRX exhaust bumper heat shield. not even close to what I ordered. I bet it'll take a month for me to get my gauges...

 

Join the club they tend to screw up orders a lot

 

it's my first time ordering from them. Still waiting for an email from them....

 

Call them up man. Too bad the heat shield wasn't more expensive than the gauges! J/K - hope everything gets sorted out for you.

 

Like some volks or coilovers
I called on Wednesday and spoke to the girl who I guess was in charge of my order. She said she would take care of it "right now" and send me an email. Never got it. I'm guessing they don't carry those in stock because how long does it take to ship them out?

 

go down there i got a account with them and i always pick up my stuff never have it shipped never had a screw up

 

PM your name and info so I can look up your account. I will make sure your taking care of.

We have hundreds of online orders everday so I apologies for the inconvenience.

For personalized service and the fastest response PM/Email Or call me.
evan@vividracing.com 480-966-3040 Ext 228.

If you order online from any company you wont get the following (most of the time):
1. Personalized service. (A real human with feelings and the abilty to understand your needs)
2. Quick response as most the time online orders are crammend with other orders so chances are higher for mistakes.
3. Questions/concerns are harder to get an answer to.
4. THE HOMIE HOOK UP! if you order online you dont get the Evom discount that can save you money, or get you free stuff!

PLEASE CALL PM OR EMAIL ME IF YOU WANT TO ORDER PARTS!!!
I personaly garuntee the best customer service, fastest response and the best price!

Hope to hear from you soon!

Sincerely

Evan Smith