Forced Performance HTA71 repair
#1
Forced Performance HTA71 repair
I'll just get right in to it because I have had the best experience with FP recently.
I bought my HTA71 on sale a while back (July of 2015) to be exact. I took it out of the box to inspect it when I received it and put it back in the box until I got my engine built. Fast forward to November of last year, I got my engine build underway. In January of this year I got the turbo on the car but I could never get over 13psi out of it.
I made a thread on here to document my build and to express any troubles I may be having a long the way. It was suggested that I: take the exhaust off to see if there was a blockage, bypass the intercooler to see if that was blocked, check to make sure the wastegate was shutting so I wired it shut with chicken wire, I blocked off the BOV port to make sure that wasn't leaking, I performed multiple boost leak tests to make sure my piping had 0 leaks, I have swapped the hotside even and nothing I did made any difference at all.
I called FP and they said to send the turbo in to them so they could have a look. Then I couldn't find my invoice (it's only been almost 2 years) so I called and Amber was kind enough to get into their old system and look for my paperwork and forward it to me, no questions asked. She is super nice and a genuine pleasure to deal with!
Tuesday I got that boxed up and shipped out ground to McKinney, Tx. They received it this morning (Thursday) and about 2 hours after I got the delivered confirmation FP was already calling me to tell me they had found the issue and had the turbo ready to ship back!!! Talk about service! That is insanely fast. I have worked in a customer service department and a few hours turn around for something like this just blows me away.
The issue ended up being (since I know everyone wants to know the problem) was a standard rotation wheel was placed into the reverse rotation housing for the Evo. Brian was even confused how I had gotten 13 psi out of this thing being so mismatched. For my trouble they are going to send me a Race Manifold and a free t-shirt (which I will rock forever).
I can't say enough good things about this company. When I inevitably want to upgrade, I will definitely be giving them a call!
*edit*
I received the turbo today, looks great, got my shirt, manifold, wga, and they even through in all new gaskets, seals, and copper washers too. I don't even have words. Awesome company!!
I bought my HTA71 on sale a while back (July of 2015) to be exact. I took it out of the box to inspect it when I received it and put it back in the box until I got my engine built. Fast forward to November of last year, I got my engine build underway. In January of this year I got the turbo on the car but I could never get over 13psi out of it.
I made a thread on here to document my build and to express any troubles I may be having a long the way. It was suggested that I: take the exhaust off to see if there was a blockage, bypass the intercooler to see if that was blocked, check to make sure the wastegate was shutting so I wired it shut with chicken wire, I blocked off the BOV port to make sure that wasn't leaking, I performed multiple boost leak tests to make sure my piping had 0 leaks, I have swapped the hotside even and nothing I did made any difference at all.
I called FP and they said to send the turbo in to them so they could have a look. Then I couldn't find my invoice (it's only been almost 2 years) so I called and Amber was kind enough to get into their old system and look for my paperwork and forward it to me, no questions asked. She is super nice and a genuine pleasure to deal with!
Tuesday I got that boxed up and shipped out ground to McKinney, Tx. They received it this morning (Thursday) and about 2 hours after I got the delivered confirmation FP was already calling me to tell me they had found the issue and had the turbo ready to ship back!!! Talk about service! That is insanely fast. I have worked in a customer service department and a few hours turn around for something like this just blows me away.
The issue ended up being (since I know everyone wants to know the problem) was a standard rotation wheel was placed into the reverse rotation housing for the Evo. Brian was even confused how I had gotten 13 psi out of this thing being so mismatched. For my trouble they are going to send me a Race Manifold and a free t-shirt (which I will rock forever).
I can't say enough good things about this company. When I inevitably want to upgrade, I will definitely be giving them a call!
*edit*
I received the turbo today, looks great, got my shirt, manifold, wga, and they even through in all new gaskets, seals, and copper washers too. I don't even have words. Awesome company!!
Last edited by cerevo; Apr 24, 2017 at 09:51 AM.
#7
EvoM Community Team Leader
iTrader: (60)
Or have them make you an FP54 Green https://shop.boostinperformance.com/...green-evo9.htm
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#9
EvoM Community Team Leader
iTrader: (60)
Seeing how I may not be doing many track days over the next two years, I kinda have an eye out LOL. The Green is more suitable for track duty, though... and I can't sell it because finding an MHI Green in two years? Forgetaboutit
I'd like to buy another 71 and use it until I'm ready to get back on the track.
I'd like to buy another 71 and use it until I'm ready to get back on the track.