no sh*t shirlock
we're trying to push the performance envelope here with a capable tuner, it's an occasional price you pay.

 

Vishnu really is a great vendor! I believe that the true test of a vendor comes when things go terribly bad.

Today, I found out that the repair shop , through some type of miscommunication, had not ordered my short block. This would have pushed out the repair by maybe a couple weeks.

Calvin really came through by finding a short block and arranging to have it delivered ASAP. Great job Calvin & Shiv

It's been a month now since my motor blew and I'm still hoping the have the car ready by early next week. Normally, I wouldn't be so concerned about having such a set completion date. However, I've been planning a road trip for a year now with a few buddies that I'm really looking forward to. We're planning on spending a week doing canyon driving on some very remote mountain roads in northern CA that have no traffic. This is not street racing - just some touring through very tight roads with a RUF R-Turbo, a GT-2, and a F430. I'm hoping the Evo makes a good showing. Videos to follow.

 

werd.

 

I'm sure Vishnu is a good shop. They do have a good reputaion. But there are other tuners out there who guarantee their work. For example the FQ packages are even sold by . That says alot.

I wonder if Vishnu should share some responsibility since the car was being tuned by them DURING the incident.?.? I feel that sould be a tuner's responsibility to know the limits of an engine and to hear the knock or whatever would could make it fail. I mean, that's why we go to a tuner isn't it? For that safety. Otherwise why wouldn't we just tune it ourselves and take our chances. That's why Shiv get's the big bucks.

If you give your car to a valet and it comes back with a scratch you'd take his head off.

If you went to the doctor and something didn't come out right you'd sue.

I think if a tuner really wants to be taken seriously he must back his work in some way.

Of course crazy things can happen. An engine can have a flaw from the factory. But, I feel that is the chance the tuner must take - not the customer.

Look at this thread: https://www.evolutionm.net/forums/sh...d.php?t=152760
I wonder how much Vishnu will make total over these three days. I would guess alot. I would think that they could set aside 5k to 10k as malpractice insurance (even if it is a faulty mits engine) and give it to the guy whose motor they pop.

 

Nobody made this guy mod his car, nobody made him jump on the dyno.
Theres always risk when modding a car, imagine if every shop that worked/tuned cars said "hey if your car blows up while where dynoing, with whatever mods, we'll fix it for free".
Maybe you should rethink your post.

 

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: Poor guy pushed the envelope, and paid the occasional price.


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Those of us who have been in business are accustomed to this idea. Call it an accrual for good will or whatever, but it's rather standard practice in most businesses. This small vertical subset of the auto aftermarket seems to be in its infancy - too bad it's not standard practice yet. But, on the other hand, we would all be paying more for products and services for this assurance.

 

This is not a "standard practice in most businesses". It is quite the opposite actually. Businesses where the risk could be in large part created by a pre-existing condition and the cost is high, the risk is mitigated by the signing of a waiver. THAT is standard practice in most businesses. Pre-existing conditions are NOT covered across the board in any business, especially in automotive. The FQ packages from Mitsubishi being warrantied by Mitsu DOES NOT COVER PRE-EXISTING CONDITIONS. Do you think Mitsu would cover a busted diff after installing a FQ package? A busted rod?

My two cents...

1) How much money Shiv/Vishnu makes on a tuning session or through their business has nothing to do with this. They have no more or less responsibility.
2) Implying that Shiv/Vishnu should take responsibility for every condition of every vehicle they touch is unreasonable and irresponsible.

 

Gee, you're lucky you blew it on the dyno rather than on the trip

 

Maybe we'll start offering an "insurance package" similar to what you would get with Hertz or Thrifty car rental. It covers all damage that may occur from pre-existing conditions or just sheer bad luck. It would probably cost $750 in itself. But some people like meiserboy might want it. Of course, then we would have be to be careful with some people coming to us with sabotaged cars ready to pop just so they can get a new engine for $750

Cheers,
Shiv

 

I don't know if they still do it, but a few years ago Dinan offered a warranty for an extra $1,000. It was one reason that they were successful in the BMW tuner market.

 

Has to be the most ludicrous notion I ever heard, that the tuning shop is responsible for a rod breaking. HP doesn't typically break parts. Manufacturing defects do. If Mitsu was comfortable with higher HP limits of their stock engines. Then why is the factory warranty void with any HP producing modifications. The stock engine is comfortable and safe at its power rating. Able to take piles of abuse, at that level. Sure parts fail and even stock cars can and do blow up. Its sad to think they are car people out there who want to take no accountability for their actions. Leave the car stock, it blows, you get a new engine under warranty. Simple. Mod it all up, its your project.

 

I think Lingenfelter does this as well.

Shiv the thing that would seem to make you responsible in this case is that the car was on you dyno when it went poop and you were just FINISHING your tuning job.

I could understand not wanting to take responsibility once the guy leaves the shop. After all he could run it wot in the Mohavie Desert on 86 and then come crying back to you when the engine melts. But this car was in your shop in your capable hands as a tuner.

It's like a doctor on an operating table. If your patient dies on you you're responsible. Simple as that. People will always as what you did wrong as a doctor. They wont say: "well he always ate McRibbs and had a preexisting condition of being a lardass"

I think it's sad fact that many tuners can't even tell you if your car will pass a smog test after you pay them all that money for their "expertise". By the way, not all tuners are like this. The best ones are not. Owen who does the FQ packages posts their CO2 numbers on the UK web site. Check it out... http://www.mitsubishi-cars.co.uk/evo...sp?strCar1=QE5

It's negligent not to even test power stages to see what will pass smog and what will not. Maybe your state doesn't do smogs but then again you don't want to be a gross polluter. Or say you don't give a crap and run with a test pipe but you need to sell you car in a hurry. Or say you have to test in two short years. In all these cases it would be a great feeling of satisfaction to know that the car will pass without further modification - (or if I am at stage xx what I can simply do to make it pass).

The smog issue is the SIMPLEST area of good business practice. And as Vishnu doesn't even have the smog issue covered it is no wonder that they don't carry out good business practices when a car goes poop on their dyno.

After all Shiv didn't invent any of these parts. He didn't make the camshaft or the turboback exhaust or any of it. They were around long before he was. He's just a guy who recommends certain parts and then tunes your ecu best as he can (and like I said I'm sure very well. I am sure Shiv is more than a capable tuner). BUT for all the protection that Vishnu gives I might as well just buy the parts on my own and then let Backyard Bubba tinker on my whip. (jeeze, maybe I ought to refrase that )

 

I want to be clear that I have not said that Shiv was responsible for my engine failure. It's part of the risk we all take in tuning our cars. I was just throwing out some ideas on how we could minimize this risk through optional warranty policies.

Tuners like Dinan and Lingenfelter can offer this because that have a turn-key package of hardware and tuning. I don't see how Vishnu can offer this on cars that come for tuning with a myriad of aftermarket parts - possibly none his.

If you buy a complete stage x from them, then this could be a possibility.

 

But this is why we have to put our cars back to stock to sell them.

Our tuner kits make the car LESS valuable whereas a Lingenfelter car or an Owen FQ car is an asset a Vishnu car is valued less than stock.

I think it would be great for Vishnu to grow to that next Lingenfelter level of tuning, respect and value.