Trying to get a quote from Accolade...
I still have no resolution with my EVO VII Kit! David has been good about getting back to me, but I'm just saying that the money I lost for not making it the the car show and still having to pay for not being able to cancel have hit my wallet kinda hard. I mean, I was told that the kit would not be selling anymore and so I though $900 was a great deal for a full kit, so I ordered and in plenty of time too. I got it on May 3rd to have installed before June 9th. The day I got it and it was damaged I emailed Accolade to let them know! I got in contact with Dave after not hearing back from Mr. Peterson and he said to go get an estimate of the damage, I did and he said that it was denied! I waited a little longer keeping correspondence with David and finally borrowed my friend digital camera and sent David the pics of the damage and also posted them on my cardomain page My page with pics of damage . and today is July 21st and I still do not have a resolution!
I mean first off the kit was not in bubble wrap it was wrapped in plastic and second, I was told that they guy who mad e the final delivery was flipping the box end over end to get the box off the truck even with fragile written on all four sides of the box along with up arrows! I did not spend $900 hard earned dollars for either of these problems, I mean this whole situation is not exactly driving customer loyalty, but David is trying to salvage it. When I first had problems, I emailed Ryan, Dimantha, Diran, and David. David was the only one who contaced me back! I mean right now I'm the only one losing money, I mean basically it is lost! I mean I am about to move back to North Carolina and I still have the kit just siiting around. I really wish that they could have just sent me a new kit and gotten this taken care of months ago! However, as it stands the kit is not on, I am out $300 bucks for having cancelled an appearance, will not make it to HIN with the kit installed, and am on a wait and see basis to see if this will be resolved before I move which is September 14. I really hope that this can be taken care of this time, but it is basically out of my hands now.
I mean first off the kit was not in bubble wrap it was wrapped in plastic and second, I was told that they guy who mad e the final delivery was flipping the box end over end to get the box off the truck even with fragile written on all four sides of the box along with up arrows! I did not spend $900 hard earned dollars for either of these problems, I mean this whole situation is not exactly driving customer loyalty, but David is trying to salvage it. When I first had problems, I emailed Ryan, Dimantha, Diran, and David. David was the only one who contaced me back! I mean right now I'm the only one losing money, I mean basically it is lost! I mean I am about to move back to North Carolina and I still have the kit just siiting around. I really wish that they could have just sent me a new kit and gotten this taken care of months ago! However, as it stands the kit is not on, I am out $300 bucks for having cancelled an appearance, will not make it to HIN with the kit installed, and am on a wait and see basis to see if this will be resolved before I move which is September 14. I really hope that this can be taken care of this time, but it is basically out of my hands now. Thread
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