Why mitsu service sucks
Originally Posted by mitsupwr
if anyone wants to know if they have free service then pm me the last 8 digits of your vin and i can tell you. free service is every 7500 miles
unless you have an evo than its every 5000. mitsu pays for all the expensive services you pay only the oil changes in between, which is dirt cheap
unless you have an evo than its every 5000. mitsu pays for all the expensive services you pay only the oil changes in between, which is dirt cheap
Thanks,
Evolved Member
Joined: Apr 2004
Posts: 561
Likes: 0
From: Danbury, CT
i dont bring my car to mitsu anymore... my local dealer shut down and the next closest one is full of people who want to screw you... i have a local shop that ive been bringing my cars to for 3 years and they have never let me down
Newbie
Joined: Feb 2005
Posts: 91
Likes: 0
From: Harrisburg, PA
I bought my leftover 04 Ralliart on Feb. 1. Several weeks later I received the Welcome to Mitsubishi packet. Inside were the roadside assistance cards, and the free service document. Mine has completely free service for 3 years or 45K miles, at 7K mile intervals. I would only be obligated to pay for in-between oil changes if I fall under the severe schedule. Which I don't.
Evolving Member
Joined: Sep 2002
Posts: 356
Likes: 0
you would only pay for inbetween oil changes, the others are free. you could wait for every free service buts thats is up to you. i change mine every 3000 but i kind of have a hook-up. but members that come to my dealer and see me they get a club discount anyway .
.
Evolving Member
Joined: Sep 2002
Posts: 356
Likes: 0
mitsu will never go down. are sales are going up every month. beside mitsubishi as a whole is a huge company, and the motor division is like a minute part of it. if you really think they would close down there motor division than you need a better grasp of reality.
Evolving Member
Joined: Feb 2004
Posts: 194
Likes: 0
Yeah some dealers are just asses, not all.
I had this little seam rip in the carpet on my floor so I brought it in and they said they'll replace the whole thing. I asked "cant you just sow it up or something" and he said "Its under warranty so you might aswell get it brand new".
I had this little seam rip in the carpet on my floor so I brought it in and they said they'll replace the whole thing. I asked "cant you just sow it up or something" and he said "Its under warranty so you might aswell get it brand new".
Evolved Member
Joined: Apr 2002
Posts: 2,167
Likes: 0
From: TB, FL
Originally Posted by 04lancerEsGuy
Mitsu service really sucks. 10 YER AND 100,000 MILES WARRANTY IS JUST A BULL ****T TO ATTRACT THE CUSTOMERS. MITSU IS GOING DOWN NO DOUBT.............MITSU SUCKS
A former hyundai CEO has taken over the Mitcu America. It's going to take a long while to iron things out.
As for going down, at worse, they'll close up shop in America but continue sales elsewhere. Right now, Mitsu is banking their effort to sell tons of 4g eclipses. I have not seen any new galants . . . they need to start targetting camrys, taurases (forgot the name of the replacement sedan for Ford), and accords.
Evolving Member
Joined: Feb 2005
Posts: 186
Likes: 0
From: Everywhere
Originally Posted by Freddie1111
Let me start by saying my friend owns the dealership. I get her involved in price and negotiation only and then I leave her alone.
That said, I took my car in for 7500 mile service (which is just an oil change and I was under the impression it would be free) - wrong! Only the in-between oil changes are free. No biggie. I aslo told them about the hesitation at low RPM's coming out of 1st gear as well as the blown right front strut. I explained they need to examine the strut b/c its hard to duplicate the problem unless you hit a raised bump under acceleration.
Well, they test drove it and said the strut was fine - they did not examine it - strike one.
Last week I ran over an orange construction cone which left my wheel alignment mangled - the test driver didn't even notice/mention this at all - strike two.
The hesitation they claim was from a small piece of paper they found in my airbox - which makes sense. Only problem is, the stock air box is in a cardboard box in my garage on a shelf since I removed it when I installed my CAI - strike three.
Finally, the bill for the 7500 mile service: Oil, oil pan gasket, oil filter, BG fuel additive???, and 1 hour labor - $128.00
Suffice to say, I will NEVER go back for service again- even the free ones. The total ineptness is so rediculous I had to laugh to keep from crying.
That said, I took my car in for 7500 mile service (which is just an oil change and I was under the impression it would be free) - wrong! Only the in-between oil changes are free. No biggie. I aslo told them about the hesitation at low RPM's coming out of 1st gear as well as the blown right front strut. I explained they need to examine the strut b/c its hard to duplicate the problem unless you hit a raised bump under acceleration.
Well, they test drove it and said the strut was fine - they did not examine it - strike one.
Last week I ran over an orange construction cone which left my wheel alignment mangled - the test driver didn't even notice/mention this at all - strike two.
The hesitation they claim was from a small piece of paper they found in my airbox - which makes sense. Only problem is, the stock air box is in a cardboard box in my garage on a shelf since I removed it when I installed my CAI - strike three.
Finally, the bill for the 7500 mile service: Oil, oil pan gasket, oil filter, BG fuel additive???, and 1 hour labor - $128.00
Suffice to say, I will NEVER go back for service again- even the free ones. The total ineptness is so rediculous I had to laugh to keep from crying.
Account Disabled
Joined: Mar 2005
Posts: 99
Likes: 0
From: PA
it sucks that you have had problems with dealerships. personally, i can vouch for our dealership and all the ones ive delt with. Ive never had a problem. As long as your not being a jerk to the service manager or writer, they usually do what u need done. Expecially a car that is under warrenty. I dont see why they wouldnt replace a strut under warrenty. Its free money to them. Easy to do and they dont have to wait to get a ok from the owner. Of course, there are always going to be people out there that NO matter what a dealerhsip does, it just wont make them happy.